Installer not working, closes before starting

Installer not working, closes before starting

in Account & Technical Support

Posted by: StopYelling.8910

StopYelling.8910

Q:

Current specs:
Windows Version: Microsoft Windows Vista Home Premium Edition Service Pack 2 (build 6002), 32-bit
Processor: Intel® Core™2 Duo CPU T5750 @ 2.00GHz
Graphics Card: Mobile Intel® 965 Express Chipset Family
Total RAM: 3.0 GB

Minimum specs:
CPU: Intel Core 2 Duo 2.0 GHz, Core i3, AMD Athlon 64 X2 or better
RAM: 2 GB
OS: Windows XP Service Pack 2 or better
Video Card:NVIDIA GeForce 7800, ATI Radeon X1800, Intel HD 3000 or better (256 MB of video RAM and shader model 3.0 or better)
Free Disk Space: 25 GB

Canitrun.com says that my PixelShader and Vertex Shader are fine. Except I require 256MB of Dedicated Video RAM but only have 128 MB

Is that what’s causing the installer to not run at all?

I figure the game should still download.. right?

Any thoughts on what’s happening?

Installer not working, closes before starting

in Account & Technical Support

Posted by: Words.7538

Words.7538

When you open the launcher, does it immediately close, and then open, and then close over and over again?

if so, i’m having the same problem. Ill see if this gets a response before i open a thread

Indigo – – o

Installer not working, closes before starting

in Account & Technical Support

Posted by: Lexandro.1456

Lexandro.1456

Current specs:

Graphics Card: Mobile Intel® 965 Express Chipset Family
——————————————————————————————————————————
Minimum specs:

Video Card: NVIDIA GeForce 7800, ATI Radeon X1800, Intel HD 3000 or better (256 MB of video RAM and shader model 3.0 or better)

You do not meet the minimum specifications to run the game.

(edited by Lexandro.1456)

Installer not working, closes before starting

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

Lexandro.1456 is correct. That graphics chip only supports Shader model 2.0 – which will not run a game that requires Shader model 3.0.

The only thing you can do is run the game on a computer that (at least) meets the minimum requirements.

Installer not working, closes before starting

in Account & Technical Support

Posted by: StopYelling.8910

StopYelling.8910

So to be clear- because my video card isn’t supported, the installer auto shuts off?

Installer not working, closes before starting

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

Yes; it knows that your GPU doesn’t meet the hardware requirements.