Is this real ?

Is this real ?

in Account & Technical Support

Posted by: Miker.9765

Miker.9765

I got this email the today. I find it hard to believe seeing as I only have a level 2 character. I bought the game a while ago but did not play it really, until a friend said hey lets play this. So I made a character and played for a bit but stopped due to network issues. Now I get this email. I blanked out my email address minus firs and last letter. However if this is genuine then I wanna ask how you can figure this with a level 2 character, the ONLY character on the account. ( I did have a level 3 but deleted to see if I could remake on a different server but can’t ah well lol)

Greetings!

It has come to our attention that your Guild Wars 2 account edited out emailfor engaging in or assisting wiht gold or item sales for real-world money, If this proves to be true, your account can and will be disabled.

It will be ongoing for further investigation by ArenaNet Entertainment’s employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

Edited out the phishing link

We will investigate into this case through verifying the account’s ownership. If the verification goes through, we will cancel any restriction. If you ignore this mail your account can and will be closed permanently.

Thank you for your understanding in this matter and respecting our position and all statutes within the Guild Wars 2 Terms of Use.

Regards,

Kenrich

Guild Wars 2 Support Team

(edited by Moderator)

Is this real ?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

It’s a phishing email from someone trying to steal your account. Just delete it.

other examples can be read here .

About switching servers, you can switch for free if you delete all your characters.

From the wiki:
Transferring servers
http://wiki.guildwars2.com/wiki/Server
“The transfer fee is only charged if you have characters on your account; in other words, if your account has no characters or you delete all existing characters first, you will be prompted to select a new home world after creating a new character, free of charge.

To transfer to a different world, go to the character selection screen (using F12 or when you first logon) and select the desired world; you will be logged out while the game makes these changes, which might take 5-30 minutes. You can transfer once every seven days at a cost determined by the destination server population and whether or not you have characters".

If you have characters the fees are:
Medium: 500
High: 1000
Very High: 1800

(edited by Astral Projections.7320)