Lost everything in the last hour since login servers crashed

Lost everything in the last hour since login servers crashed

in Account & Technical Support

Posted by: Truth.2164

Truth.2164

So I lost all my money spent on the TP crafting, and they did a roll back and I lost all my progression. When will this be restored??

Truth – 80 Elementalist | FaTe – Hand Of Fate http://www.hand-of-fate.net
SoS Commander (Proud to call SoS my home since BW1)

Lost everything in the last hour since login servers crashed

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Posted by: Kabar.8164

Kabar.8164

Same here..,,,#$%&*!!!!

Lost everything in the last hour since login servers crashed

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Posted by: Fellstar.9315

Fellstar.9315

Lost a 79 exotic 2h I had just found about 3 hearts. Maps not even uncovered anymore.

Lost everything in the last hour since login servers crashed

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Posted by: Truth.2164

Truth.2164

This is a major issue and something needs to be done. I lost all my rare mats, over 2g, and was just about to hit 400 crafting in my 3rd profession.

Truth – 80 Elementalist | FaTe – Hand Of Fate http://www.hand-of-fate.net
SoS Commander (Proud to call SoS my home since BW1)

Lost everything in the last hour since login servers crashed

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Posted by: Kuju.2153

Kuju.2153

I know I went back to 44% map completion from 46%. In Timberline falls, I basically lost half the waypoints, a couple hearts and a few POI. Now I am wondering if I am missing inventory, collectables, gold etc.

Lost everything in the last hour since login servers crashed

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Posted by: Quidel.2401

Quidel.2401

Lost a few level 80 yellow drops. This is bullkitten.

Lost everything in the last hour since login servers crashed

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Posted by: Llethander.3972

Llethander.3972

I lost 4 levels and my 100% completion of Queensdale.

Lost everything in the last hour since login servers crashed

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Posted by: DamianD.4562

DamianD.4562

I had the same problem….

Lost everything in the last hour since login servers crashed

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Posted by: YSBT.7843

YSBT.7843

I had recently loaded into Hoelbrak and lost about 60% of the progress I had made on town completion before trying to load into an instance. Seems to have only affected that zone as I had just come from completing Divinity’s Reach and it was still intact when I logged back in.

Co-Leader of the Charter Vanguard Guild on Henge of Denravi.
Recruitment Status: Closed.

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Posted by: HappyTrail.5873

HappyTrail.5873

An hour rollback? That’s a bit much. Lost a level and 98% map complete (last part bugged) back to 87%

Lost everything in the last hour since login servers crashed

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Posted by: Disturbd.1674

Disturbd.1674

I had logged out to change characters and when I tried to log back in again I found my character had been rolled back so all the crafting discoveries and basically any activities for the last hour are all gone

Anet please fix this.

Lost everything in the last hour since login servers crashed

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Posted by: MrsAngelD.6971

MrsAngelD.6971

Yeah I lost my CM explorable achieve that we had just completed and and I lost 15 out of 30 tokens

Lost everything in the last hour since login servers crashed

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Posted by: Silvaria.7635

Silvaria.7635

I lost a bit of crafting, myself. I’m sure they’re working to restore what was lost.

Co-Leader and Commander of The Nuinqua [Nuin] NA | Facebook: https://www.facebook.com/TheNuinqua
Website: http://nuinqua.com/guild

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Posted by: Azurfehng.8504

Azurfehng.8504

So how are the devs going to repay us for a whole lost hour of our time???
thats the answer i want to hear.

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Posted by: Robotsonik.4935

Robotsonik.4935

Server: Stormbluff Isle
Zone: Sparkfly Fen
Lost half a level and a couple heart quests

(edited by Robotsonik.4935)

Lost everything in the last hour since login servers crashed

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Posted by: gundamsyco.3584

gundamsyco.3584

I would like to have this rollback, undone, I have just lost the time that I spent on map progression, hearts, skill points, waypoints, points of interest, vistas. Lost the coins I gained, and the loot I gained. I am sure you have records as to the areas that we were at, and the progress/coins/loot we had.

Lost everything in the last hour since login servers crashed

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Posted by: Mark.7614

Mark.7614

yup, lost a level and a half, two heart completions, a token award.
Won’t be playing that character any more tonight.

Lost everything in the last hour since login servers crashed

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Posted by: FearTheWarPigs.9542

FearTheWarPigs.9542

Listing specific things you lost won’t help them track anything down and I seriously doubt they’ll attempt any sort of restoration from a random forum post.

What will help is the name of the world server, the zone you were in and the toon you were playing that lost things. That will hopefully let them narrow down which instances crashed and rolled back data.

World Server: Dragonbrand
Zone: Caledon Forest
Toon: Waaghra

Lost everything in the last hour since login servers crashed

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Posted by: Random Steveo.7352

Random Steveo.7352

same here map progress game progress everything just fought greeth for the first time lost that and the long walk to him

Lost everything in the last hour since login servers crashed

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Posted by: Firesaber.5217

Firesaber.5217

Just discovered this myself. Lost a good hour of progress, a fair chunk of map completed, XP rolled back, loot and items gone, skill points undone…. Pretty unhappy about this…

(US) Darkhaven
Mount Maelstrom

Lost everything in the last hour since login servers crashed

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Posted by: Kuju.2153

Kuju.2153

Listing specific things you lost won’t help them track anything down and I seriously doubt they’ll attempt any sort of restoration from a random forum post.

What will help is the name of the world server, the zone you were in and the toon you were playing that lost things. That will hopefully let them narrow down which instances crashed and rolled back data.

World Server: Dragonbrand
Zone: Caledon Forest
Toon: Waaghra

I think we’ll wait for a response from the actual people that will know what information they need, and then reply accordingly. Until then letting them know what general problem is going on is fine.

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Posted by: Truth.2164

Truth.2164

Can a Dev or someone respond to us, on what you guys are going to do to fix this??

Truth – 80 Elementalist | FaTe – Hand Of Fate http://www.hand-of-fate.net
SoS Commander (Proud to call SoS my home since BW1)

Lost everything in the last hour since login servers crashed

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Posted by: Xanthira.7901

Xanthira.7901

I lost about 1 1/2 levels some loot and about 8g on the TP….

Lost everything in the last hour since login servers crashed

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Posted by: Random Steveo.7352

Random Steveo.7352

i gess someone found an exploit and they decided to roll back the entire players to fix it instead of giving someone the boot apparently this must be the issue cause no actions are taken to the botters and gold sellers because the exploiter are the hot subject atm

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Posted by: Silvaria.7635

Silvaria.7635

The Devs are likely too busy trying to fix the problem. Hang tight.

Co-Leader and Commander of The Nuinqua [Nuin] NA | Facebook: https://www.facebook.com/TheNuinqua
Website: http://nuinqua.com/guild

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Posted by: Llethander.3972

Llethander.3972

i gess someone found an exploit and they decided to roll back the entire players to fix it instead of giving someone the boot apparently this must be the issue cause no actions are taken to the botters and gold sellers because the exploiter are the hot subject atm

Only people who lost connection got rolled back. Everyone who remained logged on did not.

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Posted by: gundamsyco.3584

gundamsyco.3584

Server: Borlis Pass
Zone: Mount Maelstrom
Toon: Strike Rouge

want this fixed please….

Lost everything in the last hour since login servers crashed

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Posted by: SlasherV.8523

SlasherV.8523

Happened with me as well! Booted, rolled back.

Lost everything in the last hour since login servers crashed

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Posted by: Deluxxe.9140

Deluxxe.9140

are you f’ing kidding me??? i just lost an entire CM story run. loot, exp, money, everything gone. wow!

Awesome how my gear was still damaged though. So i get an awesome repair bill for no f’ing reason! wtf???

Lost everything in the last hour since login servers crashed

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Posted by: MrsAngelD.6971

MrsAngelD.6971

are you f’ing kidding me??? i just lost an entire CM story run. loot, exp, money, everything gone. wow!

I know how you feel, We lost half our CM explorable run, the 2nd half. So we’re down 15 tokens and no achievement.

Lost everything in the last hour since login servers crashed

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Posted by: Serra.7013

Serra.7013

Server: Tarnished Coast
Zone: Brisban Wildlands (And probably some of Caledon too)
Character: Darelle

Lost a lot of progression, a level, renown, items, money, and my temper.

(edited by Serra.7013)

Lost everything in the last hour since login servers crashed

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Posted by: WarlordLancel.3281

WarlordLancel.3281

Server: Eredon Terrace
Zone: Lornar’s Pass
Toon: Ledrigan

Lost roughly two hours of exploring – Hearts, POI, Views…. Random events.

Edit: Lets not forget the Level and coin.

Lost everything in the last hour since login servers crashed

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Posted by: SlasherV.8523

SlasherV.8523

Server: Tarnished Coast
Zone: Dredgehaunt Cliffs
Toon: Elendae Aenaen

Lost quests, POIs, a couple skill points, waypoints, etc.

Lost everything in the last hour since login servers crashed

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Posted by: Truth.2164

Truth.2164

Server: Sea Of Sorrows
Zone: Lions Arch
Toon: Truth
Lost roughly an hour of crafting over 60 levels, 5k karma spent on recipes, 2g on TP spent buying crafting mats, the rare mats themselves, normal crafting mats, and my time!!!

Truth – 80 Elementalist | FaTe – Hand Of Fate http://www.hand-of-fate.net
SoS Commander (Proud to call SoS my home since BW1)

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Posted by: euphoria.2495

euphoria.2495

Why did some people not get rolled back? What if they sold something on the TP and got their gold, but the person who bought the item got rolled back to still have their gold but not the item… meaning gold out of nowhere and an item disappearing?

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Posted by: Happienoob.8650

Happienoob.8650


They should have informed us if they were gonna roll back… then we could have pass all our items n gold to a fren***

Anyway lost half of Lornar’s pass and more than 1hour of my life.

<<<HULK RAGE>>>

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Posted by: Silvaria.7635

Silvaria.7635

Server: Tarnished Coast
Zone: The Grove
Toon: Silvaria Mye
Lost some crafting points.

Co-Leader and Commander of The Nuinqua [Nuin] NA | Facebook: https://www.facebook.com/TheNuinqua
Website: http://nuinqua.com/guild

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Posted by: Ixyt.5486

Ixyt.5486

Server: Crystal Desert
Zone: Blazeridge Steppes
Character: Ixyt

Lost: roughly half of a zone completion, loot, completion money rewards and an entire level.

Lost everything in the last hour since login servers crashed

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Posted by: Llethander.3972

Llethander.3972

I think the rollback was an unintended side effect of the server outage. Folks who didn’t get disconnected had their characters saved after the servers came back up. Because of the outage the characters of those who got disconnected were unable to be saved prior to the disconnect.

I’m speculating here, but it makes sense.

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Posted by: Quidel.2401

Quidel.2401

Lost a 80 lvl pistol and everything else I had for the last hour. 3.5 gold on the TP….I’m sure they will fix it, I’m just happy I dont have too. This is going to be a fliping mess to clean up. If you offer gold for real money you better get that gold back when lost like this or its a simple call to my visa card. Dispute that Arena Net.

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Posted by: Greypoint.7509

Greypoint.7509

Server: Yak’s Bend
Zone: Ascalonian Catacombs
Toon: Greypoint

Client crashed when I exited the instance. Lost all boss rewards, loot, silver, xp, and time. Essentially, the entire dungeon didn’t happen.

Lost everything in the last hour since login servers crashed

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Posted by: Firesaber.5217

Firesaber.5217

Why did some people not get rolled back? What if they sold something on the TP and got their gold, but the person who bought the item got rolled back to still have their gold but not the item… meaning gold out of nowhere and an item disappearing?

Yikes I hadn’t thought of that. what a terrible scenario…

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Posted by: Happienoob.8650

Happienoob.8650

To those hoping that they will restore your progression, it is more likely that they will roll back everyone else for “fairness”

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Posted by: skylatron.3807

skylatron.3807

It isn’t that I am just frustrated about my progress being gone – it’s that SOME of my actions were still saved (using a tome of influence, queuing up a guild build). If I redo “Retribution”, I get that reward -again-. Feels dirty not to report it.

https://forum-en.gw2archive.eu/forum/support/bugs/Kicked-out-of-game-quest-progress-not-saved/first#post210910

Server: Stormbluff Isle
Name: Mystic Mirage

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Posted by: SlasherV.8523

SlasherV.8523

Funny thing, I wasn’t even online when it happened, but I logged on right after apparantly, and lost half my zone.

Lost everything in the last hour since login servers crashed

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Posted by: Llethander.3972

Llethander.3972

Yeah, I noticed that while I lost progression some of my under-water skills had still advanced to where I’d gotten them before I got disconnected…

Weird.

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Posted by: Mithrandolir.7920

Mithrandolir.7920

server: Tarnished Coast
character: Cohilrist Sinclaire
Zone: Lion’s Arch

Lost: quite a bit of crafting prgression, a couple of levels (I’m back to 54), etc…

PLayed for a couple hours a bit ago, logged out. Logged in directly post crash fro mwhat I am told, and discovered the loss of data on my character.

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Posted by: Nektulos.8724

Nektulos.8724

weird i lost nothing, i was doing map completion in rata sun when it went down….still 100%

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Posted by: Ezekiel.3054

Ezekiel.3054

I cannot even log in to check what, if anything was lost
Haven’t been able to log in for last 2 hours

Lost everything in the last hour since login servers crashed

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Posted by: Deluxxe.9140

Deluxxe.9140

To those hoping that they will restore your progression, it is more likely that they will roll back everyone else for “fairness”

actually, the likely scenario will be that nothing will be done.