Low FPS

Low FPS

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Posted by: Michiko.2051

Michiko.2051

Dear Arenanet,

I’ve been having troubles with my FPS in Guildwars.
When i log in to one of my characters, my FPS is around the 12-15.
The fun part is, it is actually not funny, not at all.. But when i log in to my boyfriends account, the FPS is around the 70, on the SAME pc.

Apparently the FPS on my account is lower then any other account, while all the settings are the same on both accounts (all on high). This is the same problem on my PC, his account has high FPS whilst mine has only 12-15. We checked the settings of both accounts and it’s also the same, there is no difference.

My Pc specs:
i7-4790 (3.6Ghz Quad)
16GB ddr3 1600Mhz
Nvidia GTX760 (2gb)

My Boyfriends Pc specs:
i74790k (4.0Ghz Quad)
16GB ddr3 1600Mhz
Nvidia GTX980Ti (6GB)

Could you please explain to me, how this is possible and how you are able to fix this?

It is clearly not a PC related issue.. since both accounts run on the same pc, under the same sircumstances, with a large gap between the FPS.

Thanks for reading,

Greetings,

Michiko

Leader of Divine Knights of Balthazar[DKB]
Europe

Low FPS

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Posted by: Mokk.2397

Mokk.2397

Your boy friends video card is 180% faster than yours.All I can suggest is you steal his card and put it in your machine.

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Posted by: Codec.1023

Codec.1023

Boyfriend here!

Anybody who would steal my card.. well.. that person would not have a fun life after that xD haha, but all jokes aside, the problem occurs on both pc’s, not only her’s. And well, even her Specs should be able to run GW2 on high, with ease. (and atleast higher FPS)

So.. any suggestions?

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Posted by: oning rang.5016

oning rang.5016

I am having lag spikes since a few weeks. And since two days crazy fps drops….. The game is just unplayable for me atm. I guess i take another break from the game till they fix their kitten.

Obileen (lvl80 Guardian) Obilëen(lvl80 Warrior) Silwynai (lvl80 Thief)
The Clubbing Seals
“If you have more than 1 hp, you are ready to go” – SivHd

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Posted by: Silent.7290

Silent.7290

Ye same here, drop fps, we have great pcs, after the update, me and my 4 friends, we got 20-25-18 in maguma( on the meta event), with i7 and gtx 970-980ti, this game is a fok joke, for our spec, and?? We write here, but nobody cares, look this kitten:
Windows® Minimum System Requirements
Windows® XP Service Pack 3 or better
Intel® Core 2 Duo 2.0 GHz, Core i3 OR AMD Athlon 64 X2, or better
2 GB RAM
NVIDIA® GeForce® 7800, ATI X1800, Intel HD 3000, or better (256 MB of video RAM and shader model 3.0 or better)
35 GB available HDD space
Broadband Internet connection

We have SSD we have the last VIDEO CARDS!!!!!! WE GOT I7 FIXXXXX THE GAMEEEE ARENA NET Sorry for my english :P

Be kind whenever possible. It is always possible.

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Posted by: Fermi.2409

Fermi.2409

Ye same here, drop fps, we have great pcs, after the update, me and my 4 friends, we got 20-25-18 in maguma( on the meta event), with i7 and gtx 970-980ti, this game is a fok joke, for our spec, and??

Lower shadows, reflections, and the character limit and you should be fine

HAF 912 | i7-3770k @ 4.5 GHz | MSI GTX 1070 GAMING 8GB | Gigabyte Z77X-D3H
EGVA SuperNOVA B2 750W | 16 GB DDR3 1600 | Acer XG270HU | Win 10×64
MX Brown Quickfire XT | Commander Shaussman [AGNY]- Fort Aspenwood

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Posted by: Silent.7290

Silent.7290

Ye thank you mate,i have character model limit, on medium, shadows on high and reflections on NONE, i know exactly what is eating the performance, still not normal for a gtx 980ti and i7 3770, before the update, my game was perfect, for me and my friends!

Ps: don’t use best texture filtering. :P

Be kind whenever possible. It is always possible.

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Posted by: FlamingFoxx.1305

FlamingFoxx.1305

You’ll need to submit a support ticket and explain the problem to them.
If you’re getting very different FPS on different accounts on the same computer then obviously something is up.
I will point out that FPS can vary greatly in different areas of the game, so you’ll need to be testing in exactly the same location. (e.g. pick a waypoint and send both characters to that waypoint to test FPS on the two accounts).

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Posted by: Maze.3825

Maze.3825

Hi,
Are settings staying on the General Options/Camera section for each account too?
Field of View can really affect fps.

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Posted by: Michiko.2051

Michiko.2051

Yeah, also that’s the same

Leader of Divine Knights of Balthazar[DKB]
Europe

Low FPS

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Posted by: Ansau.7326

Ansau.7326

Ye thank you mate,i have character model limit, on medium, shadows on high and reflections on NONE, i know exactly what is eating the performance, still not normal for a gtx 980ti and i7 3770, before the update, my game was perfect, for me and my friends!

Ps: don’t use best texture filtering. :P

Because you need to disable shadows and put character limit to Low.

Ansau – Sylvari Mesmer – Exiled Warriors [wE] – Gandara

i7 5775c @ 4.1GHz – 12GB RAM @ 2400MHz – RX 480 @ 1390/2140MHz

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Posted by: Codec.1023

Codec.1023

You’ll need to submit a support ticket and explain the problem to them.
If you’re getting very different FPS on different accounts on the same computer then obviously something is up.
I will point out that FPS can vary greatly in different areas of the game, so you’ll need to be testing in exactly the same location. (e.g. pick a waypoint and send both characters to that waypoint to test FPS on the two accounts).

We tested both accounts on the same places, the fps is always between the 12-15 fps, crowded or not.

I appreciate the remarks about shadow and texture filtering, but it is clearly not a pc-spec issue or in-game-settings issue.

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Posted by: NilSatis.6720

NilSatis.6720

Have you tried deleting the local.dat file? This can get corrupted and cause issues. Its in users/appdata/roaming/ Guild wars 2. Delete the gfx settings files as well. To see this folder you will need to enable the ability to see hidden files and folders in windows.

This will reset ALL keybindings and gpu settings so think about that. When loading the game up again this file will be remade and you will need to adjust gpu settings.

Have to say it makes no sense this problem unless there is an item or something on said account that is bound to the character/account and is causing problems. I take it different chars have been tried too? Odd one. Fps is tied to pc performance and cpu performance especially. Both pcs should be able to run this game fine at double those figures at least. Is this on the 64 bit client or the normal one? Try the other client. Also check security on your account page and make sure there is no unauthorised access going on.

The first fix may help in case it is a keybinding issue or some other account specific problem with settings, but how this has happened I couldnt guess. What Maze said is your best bet; settings are left per account on the keybindings and options side so something is not playing nicely for some reason there and resetting and going from scratch might help.

(edited by NilSatis.6720)

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Posted by: Michiko.2051

Michiko.2051

Hello! I tried doing all your ideas, but none of it is working.
I’ve deleted my files yesterday, when I came back in the game I had 120 fps again, so I thought the problem was solved.

I logged in today, and got the same problem again, deleted the files, but now it stays again around the 15 fps.

- Logging in other characters don’t work.
- Tried both bit clients, don’t work.

Everything you said, I’ve tried doing, but it seems I’m still stuck with this problem

Leader of Divine Knights of Balthazar[DKB]
Europe

Low FPS

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Posted by: BajaResident.7940

BajaResident.7940

Hello! I tried doing all your ideas, but none of it is working.
I’ve deleted my files yesterday, when I came back in the game I had 120 fps again, so I thought the problem was solved.

I logged in today, and got the same problem again, deleted the files, but now it stays again around the 15 fps.

- Logging in other characters don’t work.
- Tried both bit clients, don’t work.

Everything you said, I’ve tried doing, but it seems I’m still stuck with this problem

You have to keep deleting the LOCAL.DAT file constantly. I have to do it every day or every other day. Get used to it until they fix it.

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Posted by: Michiko.2051

Michiko.2051

Like I said, I deleted it yesterday, but it didn’t work anymore FPS stayed 15. ( I started up GW2 after I deleted the Local.dat file, didn’t work.)

Leader of Divine Knights of Balthazar[DKB]
Europe

Low FPS

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Posted by: ikereid.4637

ikereid.4637

Are you using the same profile on windows to log into both accounts or do you both have different windows profiles? as for different accounts on the same machine having different performance issues, how exactly are you launching her game? Do you use a direct gw2.exe launcher with stored Login info? or are you launching through the launcher where you manually enter your username/password?

Do you have both the 32bit and 64bit game clients installed? If so are you sure you both are using the same Game client? If you only have the 32bit client, download the 64bit client and see if that helps.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

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Posted by: AnjTheOdd.6208

AnjTheOdd.6208

Next time you log in and see low FPS, try just exiting to desktop and logging back in. Don’t change any settings, just run the game again.

The first time I log in each day I get stuck at ~25 FPS, but if I relaunch the game I am back to 60, and stay at 60 the rest of my play session.