Massive lag, disconnects, problems logging in
in Account & Technical Support
Posted by: RapidSausage.4620
in Account & Technical Support
Posted by: RapidSausage.4620
I recently just started getting back into gw2, but to my dismay i find myself waiting ages to be login, and when i reach the character select and try to play one, i either get placed in a normal server, an utterly laggy one, or i lose connection to the server completely.
I followed all the troubleshooting steps which i am too tired to list all of them, but rest assured that i’ve tried everything i can for the game client, my pc’s health, antivirus and firewalls, as well as routers.
Idk what to do, the ISP is of absolutely no use as expected, and i’m stumped ;(
in Account & Technical Support
Posted by: SlippyCheeze.5483
There are three things you can do here, if you want to progress:
1. File a support ticket with anet, work with their support to see if anything can be done.
2. Try a VPN of some sort to see if you can route around the problem.
3. Post here where the problem is, based on those troubleshooting steps, and see if we can help you out.
Also, your short list and comment about ISP suggest you probably did something akin to what the pingplotter guide covers, but if you have not done that yet to narrow down where on the path the problem happens, that’s a good next step too.
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.