Massive lag, disconnects, problems logging in

Massive lag, disconnects, problems logging in

in Account & Technical Support

Posted by: RapidSausage.4620

RapidSausage.4620

I recently just started getting back into gw2, but to my dismay i find myself waiting ages to be login, and when i reach the character select and try to play one, i either get placed in a normal server, an utterly laggy one, or i lose connection to the server completely.

I followed all the troubleshooting steps which i am too tired to list all of them, but rest assured that i’ve tried everything i can for the game client, my pc’s health, antivirus and firewalls, as well as routers.

Idk what to do, the ISP is of absolutely no use as expected, and i’m stumped ;(

Massive lag, disconnects, problems logging in

in Account & Technical Support

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

There are three things you can do here, if you want to progress:

1. File a support ticket with anet, work with their support to see if anything can be done.

2. Try a VPN of some sort to see if you can route around the problem.

3. Post here where the problem is, based on those troubleshooting steps, and see if we can help you out.

Also, your short list and comment about ISP suggest you probably did something akin to what the pingplotter guide covers, but if you have not done that yet to narrow down where on the path the problem happens, that’s a good next step too.