Guild Wars 2 Forum - Account & Technical Support

Missing Gems

in Account & Technical Support

Posted by: SJWhat.9237

Logged in today to find all my gems are missing. Nothing else seems to be gone, just the gems.

Edit: Took a while, but they returned. Odd.

(edited 2017-03-21 19:07:17 by SJWhat.9237)

Missing Gems

in Account & Technical Support

Posted by: vicar.7085

I have as well, had about 13k of gems and now 0

VcY Human Resources (Stabability Dept)
Office 317, 3rd Floor Corporation Street

Missing Gems

in Account & Technical Support

Posted by: S Z G.4359

Same here. Logged in today and all my gems are gone. I thought it was a problem on my end.

Missing Gems

in Account & Technical Support

Posted by: Sorrow N.4206

I have the same problem had around 500 gems and now its 0 and i cant buy more

Missing Gems

in Account & Technical Support

Posted by: Hurrikane.8153

Yeah I was just converting 75g to 240 gems and the transaction didn’t go through

Missing Gems

in Account & Technical Support

Posted by: Valas Nightshroud.5962

Valas Nightshroud.5962

128g to 600 gems. No gems, 128g taken.

*Issue resolved.

-Fort Aspenwood-
Illusions Of Aphrodite [LUST]
Sierra Praetorian

(edited 2017-03-21 19:11:24 by Valas Nightshroud.5962)

Missing Gems

in Account & Technical Support

Posted by: S Z G.4359

Just checked again and it back to normal for me.

Missing Gems

in Account & Technical Support

Posted by: Maxiklos.7308

Same here, yesterday 800 and today 0…

Missing Gems

in Account & Technical Support

Posted by: Silverwing.8750

Silverwing.8750

Yes, my 4,000 gems have also gone – I am in the UK.

Missing Gems

in Account & Technical Support

Posted by: Nate Anabe.6091

Nate Anabe.6091

I was missing gems too. but when I relogged to a different character they were back, I would recommened relogging to see if they are back

Never interrupt your enemy when he is making a mistake."
—Napoleon Bonaparte

Missing Gems

in Account & Technical Support

Posted by: Sorrow N.4206

now every things back

Missing Gems

in Account & Technical Support

Posted by: Gaile Gray

ArenaNet Communications Manager

We believe that all of the momentary issues with gems not showing up on your accounts has now been resolved. If you continue to see issues with your account, please contact Customer Support and they’ll help!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet