More formal way to report in-game abuse?

More formal way to report in-game abuse?

in Account & Technical Support

Posted by: lothefallen.7081

lothefallen.7081

I right click-reported someone who called me a homophobic slur in a PvP match, but I want to know, is there is a more formal way to report the player to ArenaNet community moderators so I could attach screenshots?


The Ardent Aegis
http://aa-guild.shivtr.com/

More formal way to report in-game abuse?

in Account & Technical Support

Posted by: RoseofGilead.8907

RoseofGilead.8907

Yes. You can submit a support ticket. https://help.guildwars2.com/hc/en-us/requests/new

Just explain to them what happened, including the other person’s name. I don’t know if there’s a way to directly attach your screenshots to the ticket, but you could always upload them to something like imgur and paste the links into your ticket.

More formal way to report in-game abuse?

in Account & Technical Support

Posted by: penelopehannibal.8947

penelopehannibal.8947

If you submit a ticket, you can reply to the automated response to attach a screenshot as well. Right-click report is usually enough though, they will see the chat logs.

Blood & Merlot [Wine]