Multiple crashes

Multiple crashes

in Account & Technical Support

Posted by: Jourdan.6742

Jourdan.6742

Having multiple crashes in the middle of raiding and/or AFK’ing in Divinity’s Reach. I have attempted to repair client, update my drivers, delete the local.dat, run as administrator. Running out of ideas here as to why I keep crashing.

http://pastebin.com/UxzkWyte

Multiple crashes

in Account & Technical Support

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

If you have any DPS meter, graphical enhancement, or anything else that loads a DLL into gw2, remove it, and try to reproduce the issue.

Otherwise, I see you are using the “-32” argument to run the 32-bit client, which is prone to memory fragmentation leading to allocation failures. You should use the 64-bit client if at all possible.

Multiple crashes

in Account & Technical Support

Posted by: Jourdan.6742

Jourdan.6742

I think I posted two different dumps. I have since cleaned out BGDM, Arc, and Reshade. Also use to get this error more frequently in the past, which is why I went back to 32. Still getting this in 64

Multiple crashes

in Account & Technical Support

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

Then the next step, if there is no other candidate third party code, and the 64-bit client, is probably to submit this as a support ticket and see if they have any other suggestions.

IIRC, someone in the past found that the LavaSoft thing put code into process and caused crashes to … well, do some sort of inspection of network traffic, for malware I think? I’m assuming that if you knew enough to run those meters, etc, you are aware of those too, so that’s just for anyone following at home.

Beyond that, I’d personally check for driver updates, verify that the GPU was seated correctly and running as expected, back off any overclocking to see if that helped, and consider the sacrifice of a chicken even though you don’t have a SCSI device.

Good luck!

Multiple crashes

in Account & Technical Support

Posted by: AngelArchangel.2106

AngelArchangel.2106

If that pastebin crash report was copied prior to the deletion of BGDM or ArcDPS, I can confirm that they are not the issue. If they were the cause of your crashes, a line saying Module: d3d9.dll would show up

Multiple crashes

in Account & Technical Support

Posted by: lilypop.7819

lilypop.7819

Run Microsoft’s Memory Diagnostics – type memory into Contata.

Process is harmless and would take 10 to 20mins – testing requires a restart.

Would rule out a failed or partially failed Ram chip which could have this sort of effect.

(edited by lilypop.7819)