Now I have to submit a 3rd ticket ? really

Now I have to submit a 3rd ticket ? really

in Account & Technical Support

Posted by: Paranoia.3689

Paranoia.3689

With the new instructions on the Wiki……They are telling me that if

“Customer Support
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests. If you submit a support ticket for a hacked account, ensure it is properly prioritized by following these instructions.

We have now completed prioritized requests submitted prior to Sunday, September 2. If you have an older ticket for a hacked account or blocking login issue that has not been completed, that means it’s not correctly prioritized. Submit a new ticket using the above instructions, and in the title write, “Blocking Login – Ticket submitted <date> – Ticket number xxxxxx-xxxxxx” (fill in the date and ticket number of your existing ticket), and we will prioritize your existing ticket. "

This is the 3rd ticket I have had to submit….even though I have followed the instructions on the previous 2 tickets to no avail…….Banned now for 7 Days.

Blocking Login

120905-001531

Unresolved

09/04/2012
Hacked Account

120902-012151

Updated

09/02/2012
Account Appeal

120829-012357

Updated

08/29/2012

Some feedback would be greatly appreciated…>One can only be so patient.

Now I have to submit a 3rd ticket ? really

in Account & Technical Support

Posted by: Zenfield.2193

Zenfield.2193

yay another person getting rolled over now if only they would just calm down on the baning and un ban us and IDK try to fix it from there