Guild Wars 2

Just logged back in! People check your accounts!

My account is unbanned!

THANK YOU ANET!

oh u ment in the other topic i thought u ment this one y i was confused thought u ment u saw her start typing something in here

UNBANNED!

yay

Unbanned, ty for fixing this.

Year, unbanned !

Unknown.2796:

gdortchjr.8750:

I’m in the top 10% of the gw2 population. From what it seems the banning doesn’t seem to have a pattern.

I’ll tell you one thing if I am rolled back to more than 1 hour from when I was kicked I will very unhappy.

Was that before or after you accidentally upgraded your back piece removing the skin? (ha-ha)

Why you gotta be such a troll, Unknown!???!

nikkistar.1409:

Do any of you guys use Sweet FX?

definitely not this, i use Sweet Fx and i am logged in right now.

Thanks for getting it done in a fairly timed matter.

I don’t know what happened, I still kind of want to know what the issue was. I’m still afraid something will happen.

yayyyyyyyyyyyyyyyyyyyyyyyyyyy unbanned

YAAAAAY! back in! check your accounts people!

I think they fixed it because I just logged in now !

tyvm anet support team. Even if we will never know what the heck happened..

Well, the questions remain: What happened? Why were you banned?

ya i still wanna know lol

Let me rephrase that.. My account was restored , anyone else who was restored care to celebrate in Lions Arch?

Pritst.1469:

i never got any email

Me neither. And no information is available on their Facebook page either. In fact, they keep deleting any post that has anything to do with this. So it is obvious that someone is aware of this and that they do NOT want it getting out publicly.

I have no idea why any company would do that.

still banned ughh please help anet

Sin.9120:

I was temporarily banned party in Lions Arch anyone?

I was in Frostforge earlier, logged out, and was then banned

Persepolis.6295:

still banned ughh please help anet

Be patient. They may be doing it in batches of people.

thank you fixing this!!!

hmm I am not sure what I did, I just got back from work and got banned lol clearly a bug. Please fix it anet and thank you =)

Just checked, still banned

I am being patient and all. But I am still a very unhappy customer. I want an explanation. I lost a lot of play time and had a dungeon interrupted of which I do a two part series each night. While it may not seem like a big deal it actually is. Its part of a daily grind that contributes to my next legendary. So [insert] explanation here Arenanet.

Yea, I feel you gdortchjr. At least it looks like support is trying to get this resolved as quickly as possible. I wonder how widespread this issue is.

I am now able to log in.

Unbanned, but would like to know what happened and an explanation of what has occured here tonight!

Yea, an explanation would be nice. But I don’t know if we will ever get one. I do, because I would like to try and prevent this from happening again.

i got ban for exploit too without playing for the past few hours. anyone can help.

Same, just when I put my newest thief pvp video up on youtube, i get banned ._.

Ticket ID
130418-000310

someone check my ticket please: 130418-000026

i got unbanned. ANet owes me 20 minutes, a precursor would be suffice.

I’ve been banned for 3 hours now, still can’t log in or response to the ticket.

And….. Still banned.

For those who were unbanned were you rolled back?

3 hours and counting still banned.

gdortchjr.8750:

For those who were unbanned were you rolled back?

Not that I can see.

Ah, thanks for responding nikki..

my account still ban …. they need to fix it asap

I’m still banned. Someone need to fix my account plz

Flash.6912:

I’m still banned. Someone need to fix my account plz

Same thing happened to my wife’s account. I want either an answer or a refund.

Same thing happened to me. I just recently started playing… the lack of moderator reply despite a merged thread is not a good first impression of a company.

I want my account or my money back.

Here’s my support ticket number.
#130418-000521
I would appreciate ANY form of response from the forum moderators. At least let us know that you’re aware of the issue’s existence. I mean, someone did merge the thread… can’t you at least let us know that it’s being looked into?

Still banned here as well. ref #130418-000056

I don’t understand a company who refuses to respond to an error of this magnitude on their part.

What exploit are you talking about? If I wish to appeal???? I haven’t exploited anything. I want my account back. I put over 2,000 hours into that account pure grind no exploit.

Gaile Gray.6028:

We closed a serious but not-widespread exploit, and banned those accounts that performed it and those that received or stored the wealth they generated.

While performing the bans, we made a mistake and additionally banned some unrelated accounts. We identified the mistake and unbanned those accounts.

For those still banned, if you wish to appeal, you may submit a support ticket and the team will examine your case.

I am still banned, I submitted a ticket but appeal to what exactly? All the interactions I have are between my guildies and me who I have been playing with for a while now. Please review and check all the logs of my account and you’ll see.