Problems logging in after patch

Problems logging in after patch

in Account & Technical Support

Posted by: Retzie.9018

Retzie.9018

Hi, my GW2 client had a small update when logging in yesterday evening and since then i have been unable to log-in. Specifically i click ‘log-in’ then after about 20 seconds it pops up saying ‘The game client is unable to gain access to the log-in server at this time’. I was able to log-in earlier in the day before the client had the small update. I have already submitted a ticket but was wondering if others are having this problem.

Problems logging in after patch

in Account & Technical Support

Posted by: Salvatore.4983

Salvatore.4983

Same. I’m getting connettion errors eevertime i try to log. Even the website isn’t available through my laptop. I can only access this forum with my smartphone so i trough it was an ISP issue and I contacted them and now They are making some test. Is GW2 server address changed? I can’t submit a ticket due can’t log with my laptop. Any help?

Problems logging in after patch

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You do not need to log-in to use the webform to submit a request to the CS Team. You can use the links provided above/below.

Good luck.