Hello folks,
my account was hacked two weeks ago, and after three days of pain and sadness i was able to log in thanks to Anet support.
Fortunately i’ve found my main char almost untouched. They robbed me only 10 gold and some materials. I was lucky!
Anyway, even if i could login into game, i wasn’t allowed to post in the forum for some unknown reasons. Now i Can and so i’m here to say thanks…
and..
i would like to add another thing if i can
Guys… don’t give up!! Anet will do something for your accounts, although they haven’t completed their restore system yet, i’m sure they are still doing their best to complete it, so please don’t blame them. I’ve kept these words until today, now i can post here finally!!!!
I can understand that customers who received a stab are angry (i was angry too), but i think getting angry is totally useless and make us only angrier and angrier for things that may happen.
So for others that are still waiting for their account to be unlocked
Keep faith in our Anet team and they will help you for sure.
See you
Hakkun