Fatal Error: Fatal disk-error (8) on write

Fatal Error: Fatal disk-error (8) on write

in Account & Technical Support

Posted by: Ketchup.3471

Ketchup.3471

Q:

Hello guys i have a big problem with game downloading. When i start luncher, game is downloading and when it get like 4% or one time even 80% i get error. I did evrything what i can to fix this. I download other instalation twice, i change the place of instaling from C/guild wars 2 to deskop. I turn off/on my modem. Nothing helped… still same problem. Error looks like this:

—> Crash <—
Fatal Error: Fatal disk-error (8) on write,
App: Gw2.exe
Pid: 3492
Cmdline: -allowInstall
BaseAddr: 00400000
ProgramId: 101
Build: 15518
When: 2012-09-16T11:36:51Z 2012-09-16T13:36:51+02:00
Uptime: 0 days 0:24:00
Flags: 0

—> System <—
Name: ********
IpAddr: ********
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (32 bit)

—> System Memory <—
Physical: 1708MB/ 3563MB 47%
Paged: 4124MB/ 7125MB 57%
Virtual: 1987MB/ 3071MB 64%
Load: 52%
CommitTotal: 3001MB
CommitLimit: 7125MB
CommitPeak: 4404MB
SystemCache: 6966MB
HandleCount: 20740
ProcessCount: 55
ThreadCount: 788

—> Process Memory <—
Private: 911MB
WorkingSet: 275MB
PeakWorkingSet: 275MB
PageFaults: 197749

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7600.16385 (64/32-bit compatible)]

—> ThreadPoolFile01 Thread 0xd5c <—

—> Trace <—
Pc:00c3ccc7 Fr:3659fddc Rt:00646b75 Arg:01274f38 0000020e 01274f8c 00000008
Pc:00646b75 Fr:3659fe14 Rt:00647daf Arg:064a5a50 064a59d0 079bf2c0 0631f540
Pc:00647daf Fr:3659fe2c Rt:00648059 Arg:00000008 00000000 3659fe58 0064acd0
Pc:00648059 Fr:3659fe3c Rt:0064acd0 Arg:079bf2c0 00000000 0631f540 00000000
Pc:0064acd0 Fr:3659fe58 Rt:00649546 Arg:079bf2c0 00000000 0631f540 0631f580
Pc:00649546 Fr:3659ff00 Rt:00649631 Arg:064a59d0 000003e8 3659ff28 0631f580
Pc:00649631 Fr:3659ff20 Rt:00649695 Arg:00000000 00000000 063205d0 00648c8f
Pc:00649695 Fr:3659ff44 Rt:0089b2cd Arg:063205d0 ab909bb4 00000000 02b64918
Pc:0089b2cd Fr:3659ff7c Rt:0089b375 Arg:00000000 3659ff94 76c01114 02b64918
Pc:0089b375 Fr:3659ff88 Rt:76c01114 Arg:02b64918 3659ffd4 77bbb299 02b64918
Pc:76c01114 Fr:3659ff94 Rt:77bbb299 Arg:02b64918 415f8537 00000000 00000000
Pc:77bbb299 Fr:3659ffd4 Rt:77bbb26c Arg:0089b2f3 02b64918 00000000 00000000
Pc:77bbb26c Fr:3659ffec Rt:00000000 Arg:0089b2f3 02b64918 00000000 00000000

—> Thread registers <—
eax=3659f8ac ebx=00000000 ecx=00000000 edx=00000040 esi=00000000 edi=00000003
eip=00c3ccc7 esp=3659fcc0 ebp=3659fddc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

eax-32 3659F88C fd6c7d38 ce2afb00 fffffd34 000002e4
eax-16 3659F89C fffffd34 000002cc 00000018 00000000
eax 0 3659F8AC 80000003 00000000 00000000 75e99673
eax
16 3659F8BC 00000002 00000002 079bf320 00000280
eax+32 3659F8CC 0000002e 00000040 3659fc30 3659f9b0
eax+48 3659F8DC 3659f900 0089eecf 3659f9b0 00000000

—> Code <—
00C3CCA7 e5ad9fff 8b450c6a 0050568d 95fcfeff …..E.j.PV…..
00C3CCB7 ffb90300 0000c785 f8feffff 00000000 …………….
00C3CCC7 e8841da1 ff8b4dfc 33cd5ee8 99bbc5ff ……M.3.^…..
00C3CCD7 8be55dc3 cccccccc cc535657 b9402368 ..]……SVW.#h 00C3CCE7 01e86388 a0ff8b1d 24825801 8b3d1c82 ..c.....$.X..=.. 00C3CCF7 580133c0 b9402368 01a31c82 5801a320 X.3..#h….X..

………I……

—> Error Logs <—
Download failed for 0×0002679c:0×00000000->0×0003e635 with error 7:0:0:0 (error:product:module:line) [retry count: 0]
Disk write failed with error 8 (incomplete): file ‘C:\Users\Mariusz\Desktop\Guild Wars 2\Gw2.dat’
Disk write failed (8): file ‘C:\Users\Mariusz\Desktop\Guild Wars 2\Gw2.dat’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6818
Version = 8.17.0010.1140
Description = AMD Radeon HD 7800 Series
Compat = 0×00000000
VidMem = 3555 MB

Guys help me! im so tired of this…

Fatal Error: Fatal disk-error (8) on write

in Account & Technical Support

Posted by: Ketchup.3471

Ketchup.3471

i also turn off my anty vir and firewall. Same thing

Fatal Error: Fatal disk-error (8) on write

in Account & Technical Support

Posted by: ZaxanRazor.6235

ZaxanRazor.6235

Google on how to check your hard drive for errors.

Fatal Error: Fatal disk-error (8) on write

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Ketchup,

This looks to be a Windows error message. Crashes like “Fatal-disk-error (#),” is always a Windows error-code. In this case this is error code 8 which is the following:

ERROR_NOT_ENOUGH_MEMORY

8 (0×8)

Not enough storage is available to process this command.

If you can, I’d like for you to attach either a DxDiag or a Game Advisor report so that we can either confirm or look into this issue further. You can attach the report by clicking “More posting & formatting options…” below.

(edited by Ashley Segovia.8276)