Thank you Guild Wars 2 Support!
Welcome to Tyria! Hope you have many fine adventures here. =)
ArenaNet Communications Manager
Hi, I’m sorry if this is the wrong place to post this, but I really wanted to express to the support team my thanks on helping me on two issues since starting the game few days ago! I won’t share the details on the issues publicly, but I know one of them is on my end since I was ignorant how the game works. I should have read the “manual” before jumping straight into the game lol. The other issue is because of Hotmail’s end. Besides the two issues, everything is starting off well on shaping my in-game legend. Lol. Anyways, I just wanted to say thanks.
It’s so nice of you to post this. Thanks for the kind words, and I hope you have great fun and success in Tyria!
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I too want to add my appreciation for the support team. I have filed two tickets in the past couple weeks, and while they could only help me resolve one of the two, the professionalism and speed of service was amazing. Kudos and thank you support team!