The problem of password

The problem of password

in Account & Technical Support

Posted by: Kruger.8521

Kruger.8521

Q:

Hello
I have a problem because I forgot the password to your account. At the tourist hot browser have saved a password automatically. To reset the password needs a name of the form (do not remember).
Can remember the email address and the serial code. Please urgent help

(edited by Kruger.8521)

The problem of password

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

A:

If you have saved your password in your browser (which seems to be the case, since you are posting here), you can retrieve it by using your browser’s tools. It can usually be found under Tools/Settings and then, Security.

Good luck.

The problem of password

in Account & Technical Support

Posted by: Nate Anabe.6091

Nate Anabe.6091

You need to contact customer service the should be able to help you

To contact CS, go to the Top of the Page – Services/Support – Submit a Request.

Never interrupt your enemy when he is making a mistake."
—Napoleon Bonaparte

The problem of password

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

The advice you’ve received is solid: Try to find your saved password and if you cannot, submit a ticket for assistance.

Good luck.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet