....and now?
Not exactly sure what you are saying happened. I can see that you began the download. I don’t understand “when the download is entered on the home screen of the character’s choice.” does this mean you were able to load/open the game and view the character select screen?
If you aren’t sure where to find the game client on your computer, it should be located under your /Applications folder “Guild Wars 2.app” it should be easy enough to find using the finder.
I’m sorry I can’t be 100% sure what you are asking; if I completely missed the mark, please write back again or maybe someone else has a suggestion. I hope I didn’t come off as rude, I just want to be sure I understood your problem, but didn’t want to leave you hanging for an answer. I do hope this helps you.
(edited by Kyllaa.1385)