cannot connect to game

cannot connect to game

in Account & Technical Support

Posted by: Caerbannog.7138

Caerbannog.7138

This happened while in SE. I had a disconnect at CM, but was able to reconnect. Now the client won’t even let me log in.

This happens most nights.

I complain every time, when I’m not tempbanned, in a desperate hope you’ll look into this issue, but I expect nothing, and I get nothing.

Edit:I am sporadically able to rejoin my party in SE, first time chat didn’t work but my skills did somewhat, forceful disconnect, and then I rejoined, chat works but my skill don’t. Forceful disconnect.

also despite the tempbanning and the increased flood timer on me, I will continue to complain, because even though you’re treating me the worst I’ve ever been treated by a video game company, I still like your game.

I suspect this is also why you’re ignoring the issue. Your servers are only kitten a few hours during EU prime, why say anything?

edit: I can make as many edits as I want! Since I can’t make any posts, this is what I will do to keep you updated on the issue.

edit: I have now made an anonymous request ticket, where it asked me to put in my real life name. I still expect nothing.

(edited by Caerbannog.7138)

cannot connect to game

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

Have you contacted support? If you haven’t then make a ticket and see if they can help you. That way you’re guaranteed individual help. It may take a few days though, I gather they are backed up.

Top of page: support
Top of page: submit a request
(There are 2 drop down options that require a choice).

Good luck.