connection issues after new build

connection issues after new build

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Posted by: Walkure.9056

Walkure.9056

The game was running fine. Then I had to download the new build which went a bit slower than normal (but did succeed) and now everytime as I try to start the game it says I have a connection error. As a result I cannot enter the game. The site takes about 20 seconds per page to load while everything else is working fine on my pc.

Perhaps the servers are a bit busy? Are you guys having the same issues?

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Posted by: mshackl.2489

mshackl.2489

I am having the same issue as you my friend.

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Posted by: Dangerzone.6457

Dangerzone.6457

I was just trying to get back in to the game after 2 years away, download downloader-downloader or whatever you wanna call it, and boom downloader downloader cant download.
Connection error(s) detected retrying…. added exception to hosts file, changed DNS to google, sacrificed an xbox controller to the PC masterrace and nothing helps.

UPDATE: My issue was simply fixed by formating the whole SSD and installing windows 10, but might not be the first thing to try….

(edited by Dangerzone.6457)

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Posted by: Snipes Woodland.4038

Snipes Woodland.4038

same here and the dl-speed on my update has just reached a all low 1 Kb/sec

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Posted by: DigitalOverdose.9257

DigitalOverdose.9257

Yes, me and my wife have the connection-error’s. Please fix.

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Posted by: UndeadCrisis.5103

UndeadCrisis.5103

Yeah I cant download the patch either

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Posted by: DigitalOverdose.9257

DigitalOverdose.9257

Yes, me and my wife both have connection error’s. Please fix

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Posted by: honeycomb.7146

honeycomb.7146

Although I haven’t logged in before the new build arrived, It seems to me that I have a similar issue. I cannot download the new build and because of that, I’d reach the character select screen and after that the loading screen and that’s as far as I could go since the client would reset.

Edit: My Internet is fine btw.

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Posted by: Shalien.9018

Shalien.9018

Same here. I need to log in so I can buy me some winter clothes!

Shalien Ascendant [SL]
Sanctum of Rall
Check out our Recruitment Video

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Posted by: Solid Gold.9310

Solid Gold.9310

Same here……….

Forums dead slow as well.

Jumping puzzles, love them or hate them, I hate them. Thread killer.

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Posted by: Bandit.8279

Bandit.8279

ditto to all of the above

Fools N Gold [FNG] of Tarnished Coast

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Posted by: Pug.9784

Pug.9784

same here unable to connect

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Posted by: Booxos.8715

Booxos.8715

aye both me any my gf canno’t connect

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Posted by: Blude.6812

Blude.6812

At least, you got the patch OP.

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Posted by: Blude.6812

Blude.6812

I was just trying to get back in to the game after 2 years away, download downloader-downloader or whatever you wanna call it, and boom downloader downloader cant download.
Connection error(s) detected retrying…. added exception to hosts file, changed DNS to google, sacrificed an xbox controller to the PC masterrace and nothing helps.

Don’t waste anymore time trying to troubleshoot it——It’s Anet not you.

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Posted by: robbie abler.1825

robbie abler.1825

For those still having the issue I found a fix that worked for my on the Guild Wars 2 website
https://help.guildwars2.com/entries/93290408-Problems-Downloading-or-Patching
I found that the 3rd IP on the list worked best.
Hope that helped at least one person

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Posted by: Zatoichi.1049

Zatoichi.1049

same. word from the devs on this?

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Posted by: Eirdyne.9843

Eirdyne.9843

I’ve been trying to connect all after noon. Suddenly a few minutes ago it connected. Weirdly it’s running at 14 kb/sec to 306 kb/sec.. I have a stupidly fast connection so I’m guessing Anet’s getting DDos’d again or something else has choked up the line.

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Posted by: psychosiz.7109

psychosiz.7109

Same issue, unable to connect to game. I tried on 3 different connections, all have the same issue.

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Posted by: kta.6502

kta.6502

I have the same problem too. Looks like I’m going to have to miss my EU guild’s RP event. I tried logging in several times between 10:30 am to 11:15 am Pacific Time.

I can’t log in to my NA account or my EU account right now.

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Posted by: Offerande.5240

Offerande.5240

You are not the alone. Still problems whit the server

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Posted by: grumpyolddragon.9321

grumpyolddragon.9321

I’m having the same problem. I used the link posted by Robbie and changed the ip in the launcher by following the instructions. The patch is now downloading at approx. 45kb/s lol But, I was able to get in game without the patch having to finish. Once in game, it seems to be running fine.

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Posted by: Tom Jantzen.1574

Tom Jantzen.1574

What did the trick for me was keeping the game client (still showing the connection error message) running in the background. The patch download started within 5-10 minutes.

I hope that helps.

edit: I advise doing the IP-thing mentioned in somebody else’s post earlier, as it happens to speed up things significantly.

(edited by Tom Jantzen.1574)

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Posted by: kta.6502

kta.6502

Not sure if this is related to the current problem. I thought I should mention this:

There has been dcd problems on EU megaserver since Saturday. My guildies and I were randomly dcd during our RP events. The dcd became more frequent during yesterday morning’s meetup (Well, morning in the Pacific timezone. Evening in the UK timezone). Everyone in my guild experienced the same problem. At one point, we all dcd at the same time!

My EU account is kta.7630 (Piken Square homeworld).

(edited by kta.6502)

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Posted by: Control.8154

Control.8154

can’t connect and can’t download the patch when it downloads it just comes to a stop

:(

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Posted by: PanzerScout.5812

PanzerScout.5812

For those still having the issue I found a fix that worked for my on the Guild Wars 2 website
https://help.guildwars2.com/entries/93290408-Problems-Downloading-or-Patching
I found that the 3rd IP on the list worked best.
Hope that helped at least one person

Used the exact IP as in the example and now it works, the patch is downloading at full speed. EU server.

EDIT: However, download speed falls to 40 kbps after about 100 MB :/

(edited by PanzerScout.5812)

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Posted by: greenelf.1230

greenelf.1230

I did the trick in changing the IP address and its working great now ^__^ happy days

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Posted by: Zatoichi.1049

Zatoichi.1049

For those still having the issue I found a fix that worked for my on the Guild Wars 2 website
https://help.guildwars2.com/entries/93290408-Problems-Downloading-or-Patching
I found that the 3rd IP on the list worked best.
Hope that helped at least one person

Used the exact IP as in the example and now it works, the patch is downloading at full speed. EU server.

EDIT: However, download speed falls to 40 kbps after about 100 MB :/

ty sir u r a gentleman and a scholar

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Posted by: Tonguska.8106

Tonguska.8106

Can anyone explain to me what is that? Few hours ago game was working just fine. After new patch I downloaded some of it and than got this error.

Still getting connection error but after few minutes when it starts downloading Im getting that

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Posted by: pepsis.5384

pepsis.5384

For those still having the issue I found a fix that worked for my on the Guild Wars 2 website
https://help.guildwars2.com/entries/93290408-Problems-Downloading-or-Patching
I found that the 3rd IP on the list worked best.
Hope that helped at least one person

What he said^ plus this:

1) edit the shortcut like this “E:\Guild Wars 2\Gw2.exe” -assetsrv 174.35.71.9:80

2) then keep trying IPs from the list http://gw2status.de/

3) wait for the patcher or play

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Posted by: Evermore.5649

Evermore.5649

For those still having the issue I found a fix that worked for my on the Guild Wars 2 website
https://help.guildwars2.com/entries/93290408-Problems-Downloading-or-Patching
I found that the 3rd IP on the list worked best.
Hope that helped at least one person

^ This worked for me :D

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Posted by: Maze.3825

Maze.3825

Why won’t ANET communicate connectivity errors they are obviously aware of?
A short message, but clear, on the updater would solve so much dismay.
Another example would be to just simply explain how they allocate bandwidth. I’m currently downloading the patch at a small fraction above dial up speeds.

(edited by Maze.3825)

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Posted by: lord painn.4782

lord painn.4782

when is this issue gonna be fixed

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Posted by: lord painn.4782

lord painn.4782

this is a anet issue not peoples computers or isp