(edited by AncientYs.8613)
constant code 7 error
I’m also having the same issue extremely high ping and D/C errors. I’m pretty sure it’s not my end internet works fine all other games work fine so it’s definitely anet’s end. Heck I couldn’t even access the forum to even post about it forums was down as well.
I’d encourage you to check for network issues following the https://www.pingplotter.com/fix-your-network guide.
If you contact support, the first thing they will ask you to do is essentially what this guide walks you through — so why not save the time, and see if you can identify where the problem is.
Once you have that, if it’s not, eg, local or your ISP, then contact support and they can work with you to deal with the problem. Include screenshots of the traces showing where the issue is for them, of course.