(forced name change)

(forced name change)

in Account & Technical Support

Posted by: Lithril Ashwalker.6230

Lithril Ashwalker.6230

due to some kind of error i cant open a support ticket to post this at all. so i have to post it here.

however i try to log into my revanent “World of Warcrap” and it says i cant play until i do a name change…why must i do a name change when others have the name poop etc and crap in their name? i do not understand? there are people with SATAN etc as well.

my account name is Lithril Ashwalker.6230

(forced name change)

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Posted by: JustTrogdor.7892

JustTrogdor.7892

There is some web page bug for some people where they get an error page trying to access the support page from the forum but it works from other pages. If that is what is happening in your case here is the direct link to submit a ticket if that helps:

https://help.guildwars2.com/hc/en-us/requests/new

The Burninator

(edited by JustTrogdor.7892)

(forced name change)

in Account & Technical Support

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

due to some kind of error i cant open a support ticket to post this at all. so i have to post it here.

however i try to log into my revanent “World of Warcrap” and it says i cant play until i do a name change…why must i do a name change when others have the name poop etc and crap in their name? i do not understand? there are people with SATAN etc as well.

my account name is Lithril Ashwalker.6230

There are really two questions here. The first is why you cannot have the name “World of Warcrap”, which is … well, I guess you probably do need it explained in small words, since you asked…

…so, the answer is: because that name is rude and insulting. You should avoid using names that insult people, places, or things in future. It also includes what is considered a “swear” word, which are not permitted in names in GW2. You should avoid using names that contain “rude” or “swear” words in future.

Your second question is: “why are others allowed to have similarly awful names, but I got a name change forced?”

The answer to that is that this is enforced at two places: one, some “against ToS” names are banned during character creation, and the second is that name change enforcement follows reporting.

So, someone disliked your name enough to report you for it, and the GW2 support team agreed that it was an awful name. This is why you were forced to change your name.

The people you see with names containing words like “poop” have either (a) not yet been reported, or (b) are waiting for the name to be reviewed and a change handed to them by support — since there are humans in that review loop.

Finally, the reason that you can create a ToS violating name that is later changed is the Skittenhorpe Problem — ANet decided that it was better to allow some violating names than block some non-violating names at character creation time, and so, they are only forced to change after they are “noticed” by someone.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Actually, there was a policy change some time back, where ‘poop’ and other gross words were allowed in Character Names.

I suspect it is either an error, or just too close to World of Warcraft. You are certainly welcome to challenge the decision; it could go either way.

Good luck.

(forced name change)

in Account & Technical Support

Posted by: penelopehannibal.8947

penelopehannibal.8947

According to the Naming Policy

“We do not permit names that:

Have offensive racial, ethnic, national, or cultural connotations
Include hate speech or bigoted slurs
Reference sexual acts or real life violence
Are pornographic
Make inappropriate references to human anatomy or bodily functions
Reference illegal drugs or activities
Reference religious or historical figures
Reference real-life people
Reference names of copyrighted or trademarked characters, materials, or products
Use misspellings or alternative spellings of names that violate any of the above rules

Blood & Merlot [Wine]

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Again, that policy was changed some time back (referencing bodily functions and some human anatomy).

(forced name change)

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Posted by: Feirlista Xv.1425

Feirlista Xv.1425

I think the last 2 on the list covers the legitimacy of the forced name change, Good luck keeping that name!

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

(forced name change)

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Posted by: penelopehannibal.8947

penelopehannibal.8947

Again, that policy was changed some time back (referencing bodily functions and some human anatomy).

Perhaps you’re right, perhaps it was just rumours or a GM speaking off the record, or perhaps something they’re looking at in a ‘case by case basis’.

What is certain is that on that page it states poopy stuff isn’t allowed, so to air on the side of caution, I think it’s best if we all adhere to that, to save all our accounts.

I once got a three-day ban for ‘Penny Traits’ which at first I found puzzling until I realised what the nickname meant (it was my SO’s nickname when she were younger). I didn’t protest after I realised, I just got on with the game and re-rolled that character.

Blood & Merlot [Wine]

(forced name change)

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Posted by: JustTrogdor.7892

JustTrogdor.7892

Here is what Michael Henninger stated on Reddit just for some clarification on what IC was talking about:

https://np.reddit.com/r/Guildwars2/comments/3wsxb7/character_name_banned_now_picked_up_by_someone/cxz697n/

Now, since we’re all here, this is a great time to talk about our naming policy and the recent changes in how support enforces it.

In the past; our team was very strict about what we’d allow. As an example we’d censored Girthquake Clamhammer. I love that name; personally. Funny as hell.
Poopy Cat Butt? Censored – too filthy. I Eat Farts? Eww, no.

Now? We’ll allow those. Did I mention funny as hell?

As my boss put it once -

“If dude wants to be known as cat poop that’s his problem; not mine”.

And that’s our philosophy now. This change has been evolving over the past few months as we get feedback on what the community does/doesn’t want to see in game. Essentially; if your name doesn’t express hate and doesn’t violate our game-rating we’re probably gonna let it live on. This includes deity names. Going forward you’re probably going to see Jesus Christ, God, and Allah running around Tyria.

Also; any bets on how fast someone claims the name “Cat Poop”?

*Edit – Diety to Deity; cause that’s a different discussion.

Anyway, I’m guessing the OP managed to submit a support ticket and has discussed or is discussing it with support to let them sort out and make a decision.

The Burninator

(edited by JustTrogdor.7892)

(forced name change)

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Posted by: xellink.7568

xellink.7568

Again, that policy was changed some time back (referencing bodily functions and some human anatomy).

Perhaps you’re right, perhaps it was just rumours or a GM speaking off the record, or perhaps something they’re looking at in a ‘case by case basis’.

What is certain is that on that page it states poopy stuff isn’t allowed, so to air on the side of caution, I think it’s best if we all adhere to that, to save all our accounts.

I once got a three-day ban for ‘Penny Traits’ which at first I found puzzling until I realised what the nickname meant (it was my SO’s nickname when she were younger). I didn’t protest after I realised, I just got on with the game and re-rolled that character.

I’m curious. What does penny traits mean?

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Posted by: Charrbeque.8729

Charrbeque.8729

due to some kind of error i cant open a support ticket to post this at all. so i have to post it here.

however i try to log into my revanent “World of Warcrap” and it says i cant play until i do a name change…why must i do a name change when others have the name poop etc and crap in their name? i do not understand? there are people with SATAN etc as well.

my account name is Lithril Ashwalker.6230

When you contact customer support, point them to this https://www.reddit.com/r/Guildwars2/comments/5ii5ap/guildmates_flagged_name_response_from_arenanet_is/

A couple months ago, a player’s friend got dinged for their character name, but ultimately customer support decided to let them keep the name. The Reddit post has screenshots, so…….

That player’s character name: https://i.imgur.com/UzOFJKu.jpg
And supposedly customer support’s response to it: https://i.imgur.com/00wz6hM.jpg

Doesn’t sound like fair and equal treatment to me.

According to the Naming Policy

“We do not permit names that:

Have offensive racial, ethnic, national, or cultural connotations
Include hate speech or bigoted slurs
Reference sexual acts or real life violence
Are pornographic
—->Make inappropriate references to human anatomy or bodily functions<—-
Reference illegal drugs or activities
Reference religious or historical figures
Reference real-life people
Reference names of copyrighted or trademarked characters, materials, or products
Use misspellings or alternative spellings of names that violate any of the above rules

^Take a look at the Reddit thread I linked.

Edit: Ohhhh. the reference to “copyrighted/trademarked” part. Didn’t see that part of your post at first. I saw the part of body parts/bodily functions you had bolded.

There’s something charming about rangers.

(edited by Charrbeque.8729)

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Posted by: SlippyCheeze.5483

SlippyCheeze.5483

I’m curious. What does penny traits mean?

Pronounced, it sounds like “penetrates”.

(forced name change)

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Posted by: Lithril Ashwalker.6230

Lithril Ashwalker.6230

uncensored, they say it was hastily censored and even complimented the name . Marilyn Manson is also allowed as i presented the past email in case i needed it. i had an email back in the day sent to them because players were harassing me about the name. Im allowed

(forced name change)

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Posted by: SlippyCheeze.5483

SlippyCheeze.5483

uncensored, they say it was hastily censored and even complimented the name . Marilyn Manson is also allowed as i presented the past email in case i needed it. i had an email back in the day sent to them because players were harassing me about the name. Im allowed

I’m a little disappointed, because I don’t think it’s a good name to run around with, but I’m glad you got a satisfactory resolution on this in the end. (and I guess lucky for you that I’m not in charge of deciding this.)

(forced name change)

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Posted by: simplesimon.2084

simplesimon.2084

due to some kind of error i cant open a support ticket to post this at all. so i have to post it here.

however i try to log into my revanent “World of Warcrap” and it says i cant play until i do a name change…why must i do a name change when others have the name poop etc and crap in their name? i do not understand? there are people with SATAN etc as well.

my account name is Lithril Ashwalker.6230

When you contact customer support, point them to this https://www.reddit.com/r/Guildwars2/comments/5ii5ap/guildmates_flagged_name_response_from_arenanet_is/

A couple months ago, a player’s friend got dinged for their character name, but ultimately customer support decided to let them keep the name. The Reddit post has screenshots, so…….

That player’s character name: https://i.imgur.com/UzOFJKu.jpg
And supposedly customer support’s response to it: https://i.imgur.com/00wz6hM.jpg

Doesn’t sound like fair and equal treatment to me.

According to the Naming Policy

“We do not permit names that:

Have offensive racial, ethnic, national, or cultural connotations
Include hate speech or bigoted slurs
Reference sexual acts or real life violence
Are pornographic
—->Make inappropriate references to human anatomy or bodily functions<—-
Reference illegal drugs or activities
Reference religious or historical figures
Reference real-life people
Reference names of copyrighted or trademarked characters, materials, or products
Use misspellings or alternative spellings of names that violate any of the above rules

^Take a look at the Reddit thread I linked.

Edit: Ohhhh. the reference to “copyrighted/trademarked” part. Didn’t see that part of your post at first. I saw the part of body parts/bodily functions you had bolded.

I would like to point out that just because the lead GM says it on reddit doesn’t make it law. If they don’t go through the steps to update the TOS they can still action on it as it is written in the TOS. Also with the any turnover in the CS department any newer people there will go by what is in the TOS when reviewing the case.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

And if the ‘newer’ Team Members do action a name based on the old policy, one would merely ask to have the decision reviewed, or brought to Michael’s attention.

(forced name change)

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Posted by: simplesimon.2084

simplesimon.2084

And if the ‘newer’ Team Members do action a name based on the old policy, one would merely ask to have the decision reviewed, or brought to Michael’s attention.

That character would still be locked from playing or worse until it got reviewed. If naming their character that way is worth all that hassle then that is up to them.

Also it’s not an old policy it’s the current policy. It will become the old policy when it gets updated.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You may be confusing policy with Terms of Service.

I doubt many will peruse the Terms of Service before naming a character. Regardless, the new policy is to allow ‘gross’ names. Done, and done.

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Posted by: simplesimon.2084

simplesimon.2084

You may be confusing policy with Terms of Service.

I doubt many will peruse the Terms of Service before naming a character. Regardless, the new policy is to allow ‘gross’ names. Done, and done.

There is no confusion. You can find the current legal naming policy at
https://www.guildwars2.com/en/legal/guild-wars-2-naming-policy/
A post or reddit does not change a policy. I said they are welcome to go by what is said on that reddit link but there is a chance a custom support agent may take action against the account and then they have to deal with the Hassel of getting it resolved. Once anet updates there legal naming policy then it’ll be a none issue.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Sigh. As you wish.

Though, waiting for them to update any of their legal documents could be in vain. Much quicker to name as you wish, following the posted new ‘policy’, and even if one must wait for CS to reverse the action, the wait would be years shorter, I’d guess.