i've been suspended from game

i've been suspended from game

in Account & Technical Support

Posted by: RoCkEt LaUnChEr.5893

RoCkEt LaUnChEr.5893

i’ve been suspended from game for 6hours for supposedly RMS kitten while in fact the only thing i bought lately IS 100EURO IN GEMS FROM GEMSTORE !!!!! wtf is up with that

i've been suspended from game

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for a review.

Do be aware, your suspension will likely be over before any resolution.

Good luck.

i've been suspended from game

in Account & Technical Support

Posted by: Loli Ruri.8307

Loli Ruri.8307

I recommend you appeal the suspension even if the timer ends. This kind of thing goes on your record, and having it cleaned is really important for the next time you come into trouble. They do stack!!

At least you have the assurance of knowing that there are logs, and although stuff ups happen, somebody will help you fix it. Just unlucky that out of literally thousands of players, you are the one out of that many that was unfortunate to have a problem.

I hope your next purchase is more enjoyable.

Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.