Guild Wars 2

Please if anyone can help me .. i think its so unfair i had a friend use his bank card to buy gems i gave him the money and it all went well but, days later seems he disputed the transaction with his bank and i got my game account permanently closed without even an option for me to do anything about it , now i’m out of the 200 dollars i gave him to do it and with out my game.. i have been with gw since 2007 and supporting all the time getting so many friends to join and now they tell me all i can do is buy a new game after i have in my old account like $1000 worth invested in since it first launched. please if any of you arena net support can really help me

I don’t know all the circumstances but since he disputed the charges, you have gems that Anet won’t receive the money for, hence the ban. You didn’t give the reason for the dispute and it’s not really any of our business knowing. Maybe he isn’t really a good friend, maybe he took your money and ran. We can’t help you here and the best way to get help would be to file a support ticket.

Guild Wars Support

Yeah, company bean counters do not usually “forgive” CC charge disputes so you are likely out of luck on this one. I’ve seen posts from Gailie that state there are only a few CUT THE CORD actions a player can perform and disputing a CC charge is one of them.

I’d be more worried about your “friends” CC …. CC fraud is a felony and your name is on the account.