13 04 2013 - Black screen issue

13 04 2013 - Black screen issue

in Account & Technical Support

Posted by: NSKaneda.1026

NSKaneda.1026

Hi,

for the whole day today I keep getting black screen when trying to log into GW.
I tried reinstalling DX, checking and double checking antialiasing setup in both NVIDIA and in game, reinstalling graph card and monitor drivers but without success.
I had no problem with login in yesterday but somehow all I keep getting today are flickering top bar and then black VOID.

Does anyone have an idea on how to fix that?

Extremely frustrated but grateful for any advice me.

13 04 2013 - Black screen issue

in Account & Technical Support

Posted by: NSKaneda.1026

NSKaneda.1026

Found the solution to the problem:

What have you tried so far?

If you haven’t done anything, please try the following:

1) Delete the File ’Documents\Guild Wars 2\local.dat"
2) Start the game with the -repair option
3) Start the game with the -image option (unconfirmed, supposed to download all updates).

http://wiki.guildwars2.com/wiki/Command_line_arguments

/EOT

13 04 2013 - Black screen issue

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hey NSKaneda – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”