A plea to the devs regarding 'eyefinity'

A plea to the devs regarding 'eyefinity'

in Account & Technical Support

Posted by: UKNightWatch.5742

UKNightWatch.5742

Hello,

First of all, I am writing this as I have been involved in threads from some months previous and more recently regarding GW2 wide screen (multi monitor) gaming and, in particularly, eyefinity from ATI/AMD and GW2.

I feel the need to write this plea for an answer from the devs on the issue(s) as we, as a community, have heard little if anything from the devs in the last six or so months regarding a fix for the reported and acknowledged eyefinity problems.

My main question is simple; Please may we, the members of the community that want to legitimately use eyefinity, have some feed back from the devs?

What we would like to know;

Is there likely to be a legitimate fix of the eyefinity issues from Anet or are we stuck without such a fix?

If it is true that Nvidia surround is supported as has been reported by some forum users, then why no eyefinity fix?

Why are eyefinity users that love GW2 forced to attempt third party fixes for the eyefinity issues and risk falling foul of the T&C / user agreement if they choose to do so? We do not want to use a third party fix – we would hope that Anet could help us out here.

It seems some eyefinity users are upset at Anet for not providing a legitimate fix. Are Anet aware that some users seem to believe that it is very unfair for Anet to (seemingly) fix the Nvidia issues but disregard eyefinity users?

If an eyefinity fix is on the way as promised six months ago – ‘We’ve got fixes for 3D, Nvidia Surround and AMD Eyefinity coming down the pipe in the next few builds.’ – BillFreist – when will we get the fix?

How long do Anet think is reasonable to keep the eyefinity users in the community waiting for a fix without communication from Anet.

I have, as I wrote in another thread, been a little vocal on this matter in the forums but I hope that Anet can see it is because I like GW2 so much that I am asking for a fix and hope to get a positive reaction from Anet on this matter.

This is not a rant, a complaint or a demand. Just a plea for information from the devs and a hope for a legitimate fix.

A reminder of the eyefinity issues (hope I get them all);

Character select is ‘zoomed’ in to the character and has misplaced graphic elements – out to far edges of outer eyefinity screens.

Character creation has similar issues as character select.

In game cut scenes are ‘zoomed’ or misplaced

In game UI elements are out of place on the far edges of outer monitors and would be a whole lot better on the centre monitor.

I’m not saying that a fix would be easy or demanding that a fix be made or saying I will not play without eyefinity support. The thing is, IMHO, GW2 is a great game. It would be even better with a legitimate eyefinity fix.

Please, please, please can someone from the appropriate development team give us some answer on this issue?

EDIT: In another thread, Bill Freist has responded positively about this issue and I have asked that this thread be deleted or locked or whatever. Thanks again Bill!

For more info : https://forum-en.gw2archive.eu/forum/support/tech/Eyefinity/first#post243719

No rig in my sig? Only posted if needed!

(edited by UKNightWatch.5742)