ATI Radeon/Nvidia PC crashes (possible solutions)

ATI Radeon/Nvidia PC crashes (possible solutions)

in Account & Technical Support

Posted by: Mraz.3057

Mraz.3057

EDIT: It would help that if any of you managed to fix your problems with posted solutions, would post something so that the post doesnt end on the last page of the forums, so it can help to others as well without me needing to bump it.

Ok so here is the deal what happened to me personally my cousin and my best friend when trying to play the GW2.

First of all I would like to point out that all three of us have medium to high end PC’s and that system requirements or system specs themselves are not a problem for us.

My PC specs are: AMD Phenom II X4 955 BE(clocked to 4.0 Ghz with watercooling), 8 Gb DDR3@1333 mhz and Ati Radeon HD(Sapphire) 7950, 3Gb, 384 bit.

The problems that occured to myself personally were getting the game to crash to desktop after 2-10 minutes max. showing the message that I am out of memory(or my memory is leaking), and immediately after that showing weird purple artifacts that would lead to the PC completely freezing after about 10 seconds of the error occuring. Or the PC would simply from well over 70Fps frop to 1 and wouldnt want to budge out of it, making it almost completely unresponsive.

Solution for the following was:

I used Ati Radeon drivers version 12.8 catalyst, that were always downloaded from official website, what I did I tried unninstalling and going one version at a time backwards until I didnt notice gameplay improvements or actual changes in behaviour with my PC. The results were that at version 12.3(display driver only) my problems were completely eliminated, and I am now playing for a few days in a row, approx. 5-6 hours straight without crashing.

My cousins problem:

Either the game crashed in the same way as mine did, or the PC simply kick him out of the game notifying him that the GW2.exe has stopped working and it needs to close.

Solution:
Now you are gonna love this one I promise you that 100%!

He reinstalled he’s OS fresh to W7 64bit, what he previously had, and he has same graphics brand Ati Radeon, but the problem still persisted and wasnt solved even by using 12.3 drivers(display driver only), after trying to play like that for a few days we both finnaly noticed that the client keeps crashing every 2 hours or less when he’s desktop wallpaper changed(he had many pictures set to shuffle every 2 hours), and after simply uncheking the desktop wallpaper shuffle option, he’s problems dissappeared! How about that one ? -.-

Friends problem:
My friends problem was BSOD and game dropping out just like cousins, causing .exe to stop working, but he has GTX 680.

Solution:
It wasnt PC related and we couldnt do anything basically, so one day he got really mad and he tried everything that he could possibly think of, he solved he’s problem for BSOD by connecting he’s PC directly to the router instead of any external switches or hubs, but he’s game dropping still occured(.exe stopped working), so he switched to newest BETA drivers from Nvidia and that solved he’s problem.

Extra note to all those reading is always try everything that goes through your mind, before actually blaming the machine you are playing on, because the problem is in the client itself and not your PC’s…

Sorry for any mistakes in grammar, my native language is not English I hope this helped at least one of you!

See you in game, Svaar!

(edited by Mraz.3057)