Black Lion Trading Company

Black Lion Trading Company

in Account & Technical Support

Posted by: killtastic.9407

killtastic.9407

I’ve had a problem with the BLTC for awhile now tried a lot to fix it running as admin. restarting multiple times and some other things and it still will not load it just remains a blank screen! really wish i could use it thank you!

Black Lion Trading Company

in Account & Technical Support

Posted by: Is back.4563

Is back.4563

Same here always the gem store

Black Lion Trading Company

in Account & Technical Support

Posted by: Burnfall.9573

Burnfall.9573

same thing here since 2 weeks ago.

I also get the rainbow colors in the background.

Advocate of Justice, Liberty and Truth

Black Lion Trading Company

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

Most TP issues are related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.

Make hidden files visible and clear the game cache

  1. Close your game completely.
  2. Browse your My Computer to: “C:\Users\YourComputerUserName”
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should now see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Local” folder
  8. Inside that folder open the “Temp” folder
  9. You should now see a folder called “gw2cache-{1501A8C1-6AA1-1601-C2A8-0115A16A0116}” or something similar. Delete this gw2cache folder.
  10. Load up your game normally and see if the issue is fixed.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

Black Lion Trading Company

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

The UUID, the string of numbers in the brackets after gw2cache-, varies between machines. Mine starts with 744. You can just search for gw2cache.

We are heroes. This is what we do!

RIP City of Heroes

Black Lion Trading Company

in Account & Technical Support

Posted by: Is back.4563

Is back.4563

Dear StinVec.3621,

This did not help, but thank you for trying to help!

Do you have any other ideas that might help with this problem? I would like to change my world today if possible today, but I do not put my hopes on it.

But I already thank you for trying to help

Best regards is back / uvören