Guild Wars 2

If you find that the Black Lion Trading Post does not load for you, try right-clicking Gw2.exe and selecting “Run as administrator” and then attempt to access the trading post.

If that does not resolve the issue, please try deleting the temporary cache for Guild Wars 2. To do this:

1. In Windows, press the “Start” button and locate the “Search programs and files” bar at the bottom of the Start Menu.
2. Type in temp exactly as shown (with the percent signs).
3. Press “Enter” and a new window should appear with the location of “C:\Users\YOURUSERNAME\AppData\Local\Temp”
4. Locate the folder labeled "gw2cache-{RANDOM NUMBERS} and delete it.

After doing this, please try running Guild Wars 2 again. If you need additional assistance, submit a ticket and a Technical Support agent will respond.