Black Screen Issue still not solved!!!

Black Screen Issue still not solved!!!

in Account & Technical Support

Posted by: whitemystic.3749

whitemystic.3749

The issue of the black screen that sooo very many people are experiencing is still causing an issue, When will this be fixed, I have had no problems before, now I can’t play for more than 10 to 15 minutes.
I have tried:
Deleting local.dat
Updating my drivers
Deleting gw2cache
Repairing client
Adjusting anti-aliasing settings in catalyst control center
Changing in game resolution

Other dev suggestions as well can’t remember them all, sooo many suggestions….its as if the Guildwars team are trying very hard to put the blame on the players, with so many people experiencing this it can’t be our fault….if you can’t fix it just say so, I’ll go play Star Wars till your able!

Black Screen Issue still not solved!!!

in Account & Technical Support

Posted by: Sir Kaboomski.1508

Sir Kaboomski.1508

What exactly happens during the black screen? Does the whole computer become unresponsive that you need to reboot or can you alt + tab out of guild wars and still see your desktop?

Does the same thing happen in windowed mode?

What video card are you using and do you know what power supply you have? (manufacturer and wattage?)

Does the LED on your monitor stay green when it happens or does it turn orange?

Black Screen Issue still not solved!!!

in Account & Technical Support

Posted by: whitemystic.3749

whitemystic.3749

Sorry about the late reply. No the whole PC doesn’t crash, and it has nothing to do with my video card, the driver is up to date and this never used to happen, its only been since one of the updates. many people have been experiencing the same problem. The monitor is still working when it happens. It must have something to do with the game.

Black Screen Issue still not solved!!!

in Account & Technical Support

Posted by: Hinarcia.7296

Hinarcia.7296

I know the feeling. I tried everything I could. I have made a support ticket by arenanet and tried everything they said. Later they said sorry we can’t help you. I know it’s the game, because it was after a update from gw2 I got the black screen. I think there is no solution for it right now. They need to fix this many people are experiencing this problem and they can’t fix this. I have it only with gw2 and with nothing else. It’s not my pc. I think the drivers from the video-card are conflicting with gw2.