Guild Wars 2

hey, so as soon as i click the client a pop up comes up saying it crashed.
—> Crash <—
Assertion: Failed to load file.
File: ..\..\..\Services\LoadHandle\LoadHandle.cpp(144)
App: Gw2.exe
Pid: 5668
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16361
When: 2012-12-24T17:39:05Z 2012-12-24T11:39:05-06:00
Uptime: 0 days 0:00:02
Flags: 0

when i exited out or submit the crash to areanet the game just recloses, same thing happens if I try to redownload the client. whats happening?

What OS are you running?
Tried doing -repair and/or -image command?

windows 7

yes i have done both

• running as admin?
• try compatibility mode?
• Antivirus or 3rd party application interfering?

Hello, I encountered the same problem and found that while under Windows 7 I switched the compatibility mode from “none” to “Windows XP SP3” and the game restarted to work correctly.
The fact is that it’s strange because I play since the early betas and I never encountered this problem.

Anyway, I attached the report using the Game Advisor app.

hi, I also encountered the same problem and I can play this game before I updated this patch. (During I updating the latest patch, my computer shut down)

I tried doing -repair and/or -image command and they were not working.
My OS is windows 7

Can you help me?

happyjedi -

You have a BHO (browser helper object) called IncrediBar. A lot of those toolbars are malware. It may not affect the game, but I would remove it anyway.

Royp -

You have a BHO called ‘Thunder Network’. Some websites say it is a trojan, others call it a virus. I have no idea if it is causing a problem, but it may be a good idea to remove it.

hi abomally, I have deleted the ‘thunder network’ and re-boot the computer, but the problem is still here. thank you

hi, I also encountered the same problem.
I tried doing -repair and/or -image command but they don’t work.
Can you help me?

Exact same problem.

I know this is an old topic, but this just happened to me and I was able to at least fix my issue.

I found that I could still play the game if I played it on a created account for the computer (Guest or an Account that Shares GW2). So I figured it had to be something account based, this could be a workaround till you solve the problem.

The issue was centered around Windows assigning it to the DEP (Data Execution Prevention) and locking the program from getting to it files it needs to run. So a repair or reinstall will not work since DEP is assigned somewhere in the Register Keys (I don’t know where). I had to disable DEP and add it to the exception list or if you can’t because of “Lock” you might fix the game by running a repair with DEP disabled then running the game once. Once you get the game working re-enable DEP to protect your computer.

Here are the steps I took:
1. Click the start button and type in “cmd” in the search box and run the cmd.exe as an administrator.
2. Type in bcdedit.exe/ set nx AlwaysOff (Looks like "C:\Windows\system32> bcdedit.exe/ set nx AlwaysOff)
3. Should say it was successful and if not look up why
4. Restart computer
5. Right click your Guild Wars 2 shortcut and select properties
6. In the Target box add a “-repair” at the end of the quotes (“C:\Program Files (x86)\Guild Wars 2\Gw2.exe” -repair)
7. Apply changes and run the shortcut, this should start the repair of the game.
8. Once repaired run the game for updates and log-in/enter the game.
9. Once you check you can run the game, exit and open the cmd.exe as an admin
10. Type in the bcdedit.exe/ set nx AlwaysOn -OR- / set nx OptOut
10a. If you opt out you can try to add GW2 as an exception but if you can’t you should be fine if you set the EDP to only windows files.
11. Restart the computer for the changes
12. You should be able to enjoy your game again!

I hope this helps the people with this kind of Crash and hopefully it will be solved in future patches.

I have the same problem and the solution of MegaManExpert don’t works (I think it’s because I’m with Windows 8.1) so what can I do ?