Complete network disconnect while playing GW2

Complete network disconnect while playing GW2

in Account & Technical Support

Posted by: Tyler.8751

Tyler.8751

Ever since the September 8th (Around midnight) build my game just randomly says I have been disconnected, and I find that my internet has cut off for a few seconds. Its only on my PC and only when I’m playing GW2. I saw another thread like this but his issue happened much more frequently. It happens to me every 30 – 45 minutes.

It doesn’t matter what I do in game, if I’m doing an event or story instance or just idle, it still happens.

Complete network disconnect while playing GW2

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Posted by: Sargatanas.5139

Sargatanas.5139

Same thing happens to my girlfriend, but on a much shorter interval – not more than 15 minutes, most of the time less than a minute.

For we are many, for we are legion.

Complete network disconnect while playing GW2

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Posted by: liquescent.1862

liquescent.1862

i have been having frequent disconnects from that same time.

Complete network disconnect while playing GW2

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Posted by: djaswal.4206

djaswal.4206

Really disappointed with ArenaNet’s lack of response on this. Since I usually play Pvp, I have to wait 40 minutes in queue and when I get in, get disconnected after 5 minutes. Sometimes right before I disconnect, I cant send messages to players but i receive them fine and I also seem them moving around but just can’t send messages.

Complete network disconnect while playing GW2

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Posted by: FeralSoul.4810

FeralSoul.4810

I’ve been having the same problem.

The client starts up fine, but after 10 or 15 minutes in game my network crashes. After the crash and I close out GW2, it starts working again after 5 minutes or so.

Complete network disconnect while playing GW2

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Posted by: Sargatanas.5139

Sargatanas.5139

These are the 3 error codes she gets:
(Code=58:11:5:504:101)
(Code=42:0:9001:3927:101)
(Code=7:11:3:189:101)

For we are many, for we are legion.

Complete network disconnect while playing GW2

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Posted by: Strawberry Nubcake.7163

Strawberry Nubcake.7163

I had the same exact problem and I haven’t had any issues since I downloaded a fresh dat file last night. *knocks on wood* I’m definitely not saying that I’m 100% sure it solved the problem, but it’s worth a shot! It’s possible that there could be something in there that’s corrupted and it might cause our connections to freak out.

Complete network disconnect while playing GW2

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Posted by: Strawberry Nubcake.7163

Strawberry Nubcake.7163

…aaaand the problem has returned. I guess “fresh install” can be added to the list of stuff that doesn’t help.

Can someone official please let us know that this problem (also discussed here) has been noted and someone is looking into it? Most of us have tried everything that’s been suggested for connectivity issues and none of it has helped. This is getting very frustrating and it makes playing the game (and anything else that requires the internet) impossible at times.

(edited by Strawberry Nubcake.7163)

Complete network disconnect while playing GW2

in Account & Technical Support

Posted by: Strawberry Nubcake.7163

Strawberry Nubcake.7163

I don’t think we are going to get a response on here, so you guys should probably contact support if you haven’t done so already. Be sure to add all this stuff and any additional details you can think of that might help. They really need to address this issue!