Guild Wars 2

Ever since the latest patch I keep crashing every single time either when I 1. Right click an item in inventory and selecting to choose to sell at trading post. or 2. When I click the trading post icon at top of screen.

Anyone else having this problem?

If restarting your client did not help correct the issue, then you may want to clear your game cache as well as repair your client to see if that will help fix the issue.

Clear the game cache
In addition to ‘Running As Administrator’ helping with many issues other than just the TP, most TP-specific issues are primarily related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.

The quickest way to clear the GW2 Cache is to:

1. Ensure your game is completely closed.
2. Hold your “Windows Key” and press “F” to open Windows Search on your computer.
3. Search for “gw2cache”
4. It will find a folder called “gw2cache-{bunch-of-letters-and-numbers}” at:
   “C:\Users\YourComputerUserName\AppData\Local\Temp”
5. Delete this “gw2cache-{bunch-of-letters-and-numbers}” folder that is shown in the results.
6. Load up your game normally and your TP should now function properly.

If your search for “gw2cache” does not produce the folder I mentioned, then you will need to enable hidden files and folders in order to delete this cache folder.

Make hidden files visible and clear the game cache

1. Close your game completely.
2. Browse your My Computer to: “C:\Users\YourComputerUserName”
3. Then in the window menus, click on “Tools” then “Folder Options…”
4. In the window that pops up, click the “View” tab
5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
6. You should now see a folder in your file listing called “AppData”, open this folder
7. Inside that folder open the “Local” folder
8. Inside that folder open the “Temp” folder
9. You should now see a folder called “gw2cache-{bunch-of-letters-and-numbers}”. Delete this gw2cache folder.
10. Load up your game normally and see if the issue is fixed.

—note—
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

• Click your Start menu and then open Control Panel
• In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
• Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Check the game for errors and repair it

• Close your game completely.
• Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
• Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
• On the “Shortcut” tab look in the “Target:” field, you should see:
  “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
• After the closing quotation marks in this line put a space and then add -repair
  It will look like this but with your GW2 install location:
  “C:\Program Files (x86)\Guild Wars 2” -repair
• Hit OK after making this change.
• Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
• After it runs through, start the game using the normal GW2 game shortcut (not the repair shortcut) and see if your game can start up properly.

Thank you StinVec!!! Clearing the cache fixed my problem. Before I created the topic I tried the repair method but had no luck. It didnt cross my mind to try and locate cache to delete.

What a relief, you saved me from reinstalling the client. Which takes ages. lol Thanks!

Absolutely happy to help!

Also, I highly recommend that you copy your entire installation folder to another location on your hard drive as a backup copy (or even just the Gw2.dat and Gw2.exe files). In the future, if there is a problem with your game to where you must uninstall and re-install it, then you can just copy the backup of the game over instead of having to re-download the entire thing again. As new updates get released frequently, you can either keep replacing your backup with the new files, or leave them alone and they’d only need to get the latest patch or so worth of files…still better than a full re-install and re-download.

StinVec.3621:

Absolutely happy to help!

Also, I highly recommend that you copy your entire installation folder to another location on your hard drive as a backup copy (or even just the Gw2.dat and Gw2.exe files). In the future, if there is a problem with your game to where you must uninstall and re-install it, then you can just copy the backup of the game over instead of having to re-download the entire thing again. As new updates get released frequently, you can either keep replacing your backup with the new files, or leave them alone and they’d only need to get the latest patch or so worth of files…still better than a full re-install and re-download.

Good idea. I’ll do that, thanks!