Guild Wars 2

• Yes another thread on this topic – as the problem doesn’t seem to be getting any attention from Anet. The squeaky wheel get’s the grease, and right now this wheel is squeakin’ loudly **

Edit Ouch, make that “Please Respond” up in the thread title! Not used to this new laptop keyboard xD

I really wanted to come back to this game after the feature patch. I played GW2 flawlessly before the Mega Server was implemented. I’m not sure I ever lost my connection to the server.

I quit for a while to play other games. I never had a connection issue on any of those games as well. I tried to return to GW2 only to find I am “losing connection to the client” – Error 7 —-—- Now about every 20 to 30 minutes.

I’ll be playing lag free, then suddenly my abilities stop responding (while flashing like they are trying to work), then booted to the character select screen. I can then log back in with no issues, and play completely lag free until I lose connection to the client again. It makes the game unplayable do to aggravation.

My ISP is Comcast. Fastest connection possible through them. Midwest USA. Super stable, super steady connection with no problems in any other game or program. All drivers are up to date.

My computer is solid and running a 4GB EVGA GTX 780 TI flawlessly. Plenty of Power, Plenty of Ram. It’s not my computer.

Speedtest.net clocks my dowload speed at 98.47 mbps and ping at 12ms on a consistent basis. It’s not my connection.

This problem is not on my end. I should not have to go into msconfig and stop programs, mess with my router, open ports….etc. etc. to get this game working.

I have no issues with Elder Scrolls Online, World of Warcraft, Star Wars, Wild Star (was just in beta), or over 200 steam games online. I have no issues downloading any movies, music, or any sort of internet connection issues what so ever.

There are plenty of other games out that work fine, and GW2 worked fine until they added the Mega Server Feature..Many folks who never had an issue before that was implemented are having issues now. Just look at the folks in threads on the issue.

Yet when I browse this forum to see if Anet has responded to the issue all I find is the Staff linking direct links from the website with basic connection troubleshooting info.

I use Comcast as well and just recently fixed my error 7 problem. Are you using the gateway (combination modem and router) provided by Comcast? If so, that is the problem that is causing the error 7s. It’s what kept giving me error 7s every single day and was a constant bane to me. Ditching their provided gateway, and buying a dedicated modem and dedicated router immediately fixed the issue, and have had zero disconnects over the past two months.

So I really hope that’s the problem you’re having, as that can be easily fixed.

Vyrance.1723:

I use Comcast as well and just recently fixed my error 7 problem. Are you using the gateway (combination modem and router) provided by Comcast? If so, that is the problem that is causing the error 7s. It’s what kept giving me error 7s every single day and was a constant bane to me. Ditching their provided gateway, and buying a dedicated modem and dedicated router immediately fixed the issue, and have had zero disconnects over the past two months.

So I really hope that’s the problem you’re having, as that can be easily fixed.

That would be an easy fix, though I’ve been with Comcast for about 14 years and never had that issue with any other program or game. That is kind of weird.

Thank you for your advice. I am using a Supplied Comcast Modem and I will look into it.

That was very good info, and something I would of never even thought of.

Posting here with similar issues.

i5-2500K//8GB DDR3-2133//GTX 660 Ti

I’ve never had any issues with GW2 lag (that I couldn’t account for) prior to April’s feature patch and I started playing at launch. Now I lag out about every 20 minutes, making game play all but impossible. A few nights ago I was forced to repeat the same story quest 3 times because I would lag out before it was completed.

When I hit the character screen, I can immediately log back in like nothing ever happened. Then the connection begins to degrade until I’m lagged out and have to start the process over.

Well, considering my comcast modem/router runs everything else perfectly, every other online game no issues, and the fact that I have phone service through them which requires the modem – I’ve decided to just not worry about it and not play This game until it’s resolved.

Why should I have to go out and lay down $100+ for a modem and router to play a game that worked for a year flawlessly before the mega server was added.

Think I’ll head back to Dazy Stand alone on Steam – It gives me a way bigger “rush” anyhow than gw2 it seems

Thanks for trying to help out though, it’s a shame ANET doesn’t take your initiative and do the same instead of ignoring the problem.

Yep having the same issue as well. Everything on my end is working flawlessly with many large MMOs and online games working with no lag at all (Eve Online, Diablo 3 and the Wildstar beta when it’s open). So far it has been like this all week and it is really kittening me off. Anets making no fans from this.

Wow that’s odd I’m on Comcast and I play with 0 lag and no disconnects I live in Colorado, Denver area have had no problem since beta. This could be a regional thing, try posting your general location like state city. I’m positive this is not on Anet’s end or I would have issues and so would a lot more people.

Feirlista Xv.1425:

Wow that’s odd I’m on Comcast and I play with 0 lag and no disconnects I live in Colorado, Denver area have had no problem since beta. This could be a regional thing, try posting your general location like state city. I’m positive this is not on Anet’s end or I would have issues and so would a lot more people.

Thanks ,

My location would be Indianapolis Indiana. The thing is I play on 2 different computers. One at work (I’m bad =/) , and one at home.

The work ISP is actually a much slower DSL Company with a max DL speed of about 5.0..and I lose connection to the client at work, exactly like home.

My home ISP for actual gaming and personal use is Comcast as stated above, at home. I’m losing connection to the client on 2 different PC’s, with 2 different Modems, with 2 different ISP’s.

That seems pretty strange to me. Again, No issues with any other online game, including over 200 steam games I hop online quite a few of those from time to time.

Yes please fix your end of things. Getting error 7 in the middle of tourny matches in pvp….hadn’t occurred until the mega-servers…

Same issue here.

still getting this error. Come on anet please fix it

Please halp,same issue here T_T

Wow they still have not addressed this issue? I keep checking back about every 2 weeks to see, but it looks hopeless.

It’s getting worst for me now, d/cing every 15mins from 30.
I’m from Malaysia, using Time 50mb HSBroadband Fiber.
Been playing since headstart, no problem till the new megaserver patch.

Anet, pls look into this seriously. It’s very unplayable now with the Queens Gauntlet.