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Posted by: thunderstone.2861

thunderstone.2861

Earlier today, I had some problems traveling from overflow to main in Lion’s Arch and this crashing occurred twice consistently. Now when I try to log into the game it is having trouble recieving the updates apparently. I’ve tried adding repair at the end
“C:\Program Files (x86)\Guild Wars 2\Gw2.exe” -repair

and it apparently didn’t detect anything wrong and I get the same error. There is nothing wrong with my internet connection either.

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Posted by: thunderstone.2861

thunderstone.2861

Ok, I tried uninstalling the game and reinstalling the game but I get the same error. I double checked my firewall settings and the guild wars 2 client is allowed through the firewall. I tried shutting off the firewall and it still won’t go through.

I tried reinstalling from the disk, but it still won’t update. The only security software I have running on this computer is my firewall, bufferzone, and Microsoft security essentials. I shut off the firewall and bufferzone and it still didn’t work.

edit: One more thing, it did appear to fetch updates and then it stops then I get my update failed error.

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(edited by thunderstone.2861)

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Posted by: Meili Var.4179

Meili Var.4179

Checked your drive is healthy and with free space? Hope it works out for you without hassle…

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Posted by: thunderstone.2861

thunderstone.2861

Thanks for your reply, but I can assure you I have plenty of space on my hard drive. I have over 100gb free. I’m reasonably sure my hard drive is healthy, this laptop is only a year old. I suppose there is no harm in running a disk check on the next bootup. My laptop is an Acer Aspire 5733Z-4813 running Windows 7 64-bit.

Because of the lack of connection to the server, I can’t even re-install the game. With the exception of crashing in Lion’s Arch the game was running fine earlier.

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Posted by: thunderstone.2861

thunderstone.2861

I still can’t connect, any ideas.

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Posted by: kirito.4138

kirito.4138

I suspect bufferzone is blocking the connection or maybe your firewall.

Try disabling them or running in cleanboot mode to test. (see Part 1.1 or 3.3)

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

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Posted by: Helltrager.8136

Helltrager.8136

It’s not his firewall, I’m having the same problem. It’s not his drivers either, or heat, or any other dime store tech advice. There’s something wrong with the client. It may not effect everyone, because we don’t all have the same setups, but it was working 10 hours ago and nothing in my settings or PC has changed. Just going to have to wait until it works. I’m sure when enough people complain, it will be dealt with.

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Posted by: thunderstone.2861

thunderstone.2861

I suspect bufferzone is blocking the connection or maybe your firewall.

Try disabling them or running in cleanboot mode to test. (see Part 1.1 or 3.3)

I disabled both and it still didn’t work and I didn’t make any major changes to my system recently. I’ll give cleanboot a shot and see what happens. The game was working fine earlier and then it just wouldn’t run.

It’s not his firewall, I’m having the same problem. It’s not his drivers either, or heat, or any other dime store tech advice. There’s something wrong with the client. It may not effect everyone, because we don’t all have the same setups, but it was working 10 hours ago and nothing in my settings or PC has changed. Just going to have to wait until it works. I’m sure when enough people complain, it will be dealt with.

I suspect this is the case as well.

(edited by thunderstone.2861)

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Posted by: thunderstone.2861

thunderstone.2861

Cleanboot didn’t work either.

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Posted by: Zidxil.9738

Zidxil.9738

well looks like am not the only one with the problem

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Posted by: Tygger.8103

Tygger.8103

I can’t get into GW2 either. When I try and start game I get connection error(s) retrying… and then nothing happens..

I have antivirus disabled firewall off. I run as admin.. I tried googledns. I tried -repair, -image and —authsrv 64.25.38.54 in properties of gw2 icon.. I’m at a loss now..

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Posted by: Helltrager.8136

Helltrager.8136

Well we’re not the only ones either by a long shot, there are over 10 thousand views in the Installation problem sticky. And I just tried again and got a Fatal Disc error on read.
My HDD is fine, it keeps spitting out a different error each time.
I think I’ll erase everything associated with GW2 and try and start from scratch again.
“It’s the only way to be sure” Hehe.

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Posted by: pijx.7349

pijx.7349

any updates Helltrager? did it work? my problem is i always get stuck in loading screen, and when the time it loads it so laggy… it just started yesterday.. T_T

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Posted by: Helltrager.8136

Helltrager.8136

I erased everything using CCleaner and started the installer again with admin privileges and I noticed that after the Install Game setup, it restarts using the new shortcut on the desktop which isn’t, by default, run with admin. So I stopped the download straight away and modified the shortcut’s properties and let it download.
After a couple of hours it had another error, but on starting it again, continued like it should. It’s still downloading but I haven’t had any other problems.
I also uninstalled GW1 and GeForce Experience, which I thought may pose a problem, so if you have either of those as well, they could also be the problem.
When the download has finished I’ll try to login and post the results. I too had the black screen after pressing play. This was the reason I started all of this in the first place, so I have my fingers crossed.
Everything else is working perfectly, I’m updating my LotRO client as well and I played a few different games on Steam just to make sure.

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Posted by: thunderstone.2861

thunderstone.2861

I’m back at my university and some progress was made. With a change in location came a message with an actual error code on it
Error: 42:1000:7006:854
Build: 16748

For a moment I thought I was actually going to play the game. No, the problem is not my school’s network I was able to login an play no problem here before

(edited by thunderstone.2861)

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Posted by: Helltrager.8136

Helltrager.8136

Yeah, same here. It almost made it all the way, but when I woke up and checked it, it had the same connection error that I had before. And it won’t resume at all now. I can’t get it to work. I have no ideas left.

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Posted by: thunderstone.2861

thunderstone.2861

I was actually able to get on again by trying again, hopefully it worked its way out for me but I’m not holding my breath.

My ISP at home is roadrunner and I’m not sure what my school uses for ISP, I’m almost positive they use time warner cable as well. Either that or Fairpoint Communications.

It can’t be the ISP since yesterday I was able to surf the web and download lubuntu through torrent.

I hope you are able to get on soon as well, but I have a feeling it’ll be either a result of luck or anet fixing the issue.

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Posted by: Helltrager.8136

Helltrager.8136

Thx Man, I just checked the Local.dat file and the GW2 files and they all have their permissions stripped bare. And when I amend this by adding the appropriate privileges, then running the game, in admin of course, it wipes them all again.
So I guess this is why I’m getting the read error, No. 23 like everyone else. I should actually make a ticket, because I remember this happening at launch and they sorted it out I think. Well they must have, because I’ve been happily playing for the last few months.

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Posted by: Helltrager.8136

Helltrager.8136

I finally worked out my problem. I forgot that I had created a system managed page file on the same HDD as the game because my screenshot folders were taking forever to load. That’s all it was.

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Posted by: svlyn.2861

svlyn.2861

I am also having this issue i noticed a huge slow up of the game and i was crashing to desktop. I just bought i new really fast graphics and thought it was overheating but i dont think so now. I was having the issue in sims 3 also. That seems to have resolved itself. But today i thought that my crashes were due to my machine overheating and that might have corrupted my GW 2 game. So i uninstalled GW 2 and i now i am having a connection error and i can not download the client.