Downloading "patches" gets to 5 files remaining then nothing
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Posted by: Alexander.5920
in Account & Technical Support
Posted by: Alexander.5920
I have already installed the game, and what now looks like a large patch was being downloading, I was almost done the patch with no problems then it got to 5 files remaining and it will not budge from that spot, when i launch the client again it only downloads 248kbs then stops.
please help
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Posted by: draeath.8536
What’s the speed at when it stops? Is it still fluctuating, does it go to 0, or does it disappear?
If it’s the first, just be patient – it’s still going.
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Posted by: Alexander.5920
0.0kb/s is what the speed is at when it hits 248kbs downloaded every single time, and i have done everything everyone has told me to do and nothing has worked
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Posted by: Alexander.5920
itd be nice if someone else had these problems aswell
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Posted by: Playdead.4753
I have the exact problem with mine. I’m at the last 2 files to download before i can even start playing and it just wont allow me to download it. the exact same thing happens to me.
I have been waiting with my support ticket for a couple of days now as well
in Account & Technical Support
Posted by: Alexander.5920
This sucks to be quite honest. i waited a week to get paid so i can buy this game, get home and then it doesnt work lol. i just hope they fix it with a patch or allow a mirror/previous version to be used
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Posted by: Playdead.4753
If anything,i just really hope it gets fixed soon. as far as i can see,the game still has a lot of bugs and errors in it. I don’t want to wait another week to play the game
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Posted by: Playdead.4753
brand new patch,same 2 files that wont download…perfect
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Posted by: arigold.7146
it lets me download 10145kb and then closes
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Posted by: Alexander.5920
Same 5 files left for me aswell, this needs to be resolved soon or i take the game back, i really dont want to since i heard this game was amazing haha
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Posted by: ninjastarmac.1324
You know what?
This game is so bugged you can’t even install it. Badabum tsch!
Yes i got the same problem
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Posted by: Marius.3045
Well I have the same problem, I have to constantly open & close the client update in hopes it works. It is ridiculous.
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Posted by: Alexander.5920
They said one way to fix it is by using the download from the website because some of the cds shipped with un-updated launchers
in Account & Technical Support
Posted by: Alexander.5920
Yup the website download didn’t work either this problem needs to be resolved or i want my money back for this game
in Account & Technical Support
Posted by: arigold.7146
ok guys i think i fix my problem without areanets help, heres what i did.
i wen to the directory where the game is saved.
you should see a file called Gw2.exe.tmp and Gw2.exe, now delete Gw2.exe and change Gw2.exe.tmp to Gw2.exe. make sure u delete the shorcut of the previous gw2. i restarted my comp and went back to the directory and run the new Gw2.exe as administrator and it worked.
i hope this helps u guys out if not i’l help u out again
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Posted by: Alexander.5920
that did not work……..
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Posted by: arigold.7146
that did not work……..
your gw2.tmp file, did it have 0kb?
in Account & Technical Support
Posted by: Alexander.5920
yes it did have 0kbs
in Account & Technical Support
Posted by: arigold.7146
hmm ok mine had about 23000 kb, try to delete that and open gw2 again hopefully it takes you to the downloading screen and downloads about 101454kbs and try the steps i gave u again
in Account & Technical Support
Posted by: arigold.7146
i had to restart after i deleted the gw2.tmp with 0kbs for the update to download again
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Posted by: Praetorian.5140
1 files remaining and …..0.0 download speed-((( i’m so tired of bugs_(((
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Posted by: Alexander.5920
ok i am doing that now
in Account & Technical Support
Posted by: Alexander.5920
no my gw2.exe app doesnt run the whole 10141kb program like the beginning of the installer it just cuts to the DL and my tmp file stayed at 0kbs
in Account & Technical Support
Posted by: arigold.7146
awwkittenthats different to what i had, everytime i opened gw2.exe it downloads 10145ks and closes. sorry it didnt help you out
in Account & Technical Support
Posted by: Alexander.5920
np man, but i have been on the front page for forum topic for 2 days now and not a single word from an arenanet employee
in Account & Technical Support
Posted by: arigold.7146
np man, but i have been on the front page for forum topic for 2 days now and not a single word from an arenanet employee
i opened a ticket with them and haven’t contacted me yet, but wishing u luck man, see you ingame soon
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Posted by: Alexander.5920
later man see you hopefully soon
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Posted by: ninjastarmac.1324
Got some answers about this. And now im doing download again like i’ve been told. This might work or then not. Hope this test goes well.
in Account & Technical Support
Posted by: Alexander.5920
Doesnt work to download the client from the website i tried and ended up with the same problem
in Account & Technical Support
Posted by: Alexander.5920
nope wouldnt even let me do the update
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Posted by: Alexander.5920
OK, i have tried just about everything would an admin please come and atleast look at my thread
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Posted by: Playdead.4753
i re-installed mine and re-downloaded mine and now it works. a slow connection screws with the files. and try to do it in one go, don’t download it in segments. hope it works for the rest of ya’ll. oh and the support team tried helping,but its not a problem they can fix.
so to recap,slow internet = problems.
in Account & Technical Support
Posted by: Ashley Segovia.8276
Technical Support
Hi Alexander!
I’m sorry to hear that you’re having so many issues with patching the client. Could you please attach a Game Advisor report to this thread so we can look into this issue further? You can find the Game Advisor report through the link below:
http://us.ncsoft.com/gameadvisor/
Please note – you will be automatically prompted to download the application once you click the link. You can attach the report to this thread by clicking “More posting & formatting options…”
in Account & Technical Support
Posted by: ninjastarmac.1324
I got it working now. Get yourself a copy of patched game from your friend or somewhere else.
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