Fatal Error: Fatal disk-error (23)

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: Vissarion.6509

Vissarion.6509

Right now it gives me when i start GW2.exe this message (error):


—> Crash <—
Fatal Error: Fatal disk-error (23) on read,
App: Gw2.exe
Pid: 2744
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16100
When: 2012-11-20T16:21:49Z 2012-11-20T18:21:49+02:00
Uptime: 0 days 0:00:04
Flags: 0
—> System <—
Name: COMPANY-292260C
IpAddr: 192.168.1.64
Processors: 2 [GenuineIntel:6:7:10]
OSVersion: Windows 5.1 (32 bit)
—> System Memory <—
Physical: 1128MB/ 2047MB 55%
Paged: 2284MB/ 3939MB 57%
Virtual: 1163MB/ 2047MB 56%
Load: 44%
CommitTotal: 1655MB
CommitLimit: 3939MB
CommitPeak: 1660MB
SystemCache: 1244MB
HandleCount: 14301
ProcessCount: 45
ThreadCount: 603

—> Process Memory <—
Private: 820MB
WorkingSet: 26MB
PeakWorkingSet: 30MB
PageFaults: 16496

[DbgHelp.dll is C:\WINDOWS\system32\dbghelp.dll]
[DbgHelp.dll version 5.1.2600.5512 (64/32-bit compatible)]
—> ThreadPoolFile01 Thread 0xaf8 <—
—> Trace <—
Pc:00c620f7 Fr:0283fe08 Rt:00666085 Arg:012a1558 0000020e 012a15ac 00000017
Pc:00666085 Fr:0283fe40 Rt:006672bf Arg:06204460 062043e0 061f4800 0615fa10
Pc:006672bf Fr:0283fe58 Rt:00667569 Arg:00000017 00000000 0283fe84 0066a130
Pc:00667569 Fr:0283fe68 Rt:0066a130 Arg:061f4800 00000000 0615fa10 00000000
Pc:0066a130 Fr:0283fe84 Rt:006689a6 Arg:061f4800 00000000 0615fa10 0615fa50
Pc:006689a6 Fr:0283ff2c Rt:00668a91 Arg:062043e0 000003e8 0283ff54 0615fa50
Pc:00668a91 Fr:0283ff4c Rt:00668af5 Arg:00000000 7c80e6bb 05cb30b0 006680ef
Pc:00668af5 Fr:0283ff70 Rt:008be0ed Arg:05cb30b0 5644877f 7c80e6bb 02196298
Pc:008be0ed Fr:0283ffa8 Rt:008be195 Arg:05cb2cf4 0283ffec 7c80b713 02196298
Pc:008be195 Fr:0283ffb4 Rt:7c80b713 Arg:02196298 7c80e6bb 05cb2cf4 02196298
Pc:7c80b713 Fr:0283ffec Rt:00000000 Arg:008be113 02196298 00000000 00000000
—> Thread registers <—
eax=0283f8d8 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000003
eip=00c620f7 esp=0283fcec ebp=0283fe08
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
eax-32 0283F8B8 7c98b178 7c927de9 01412fa4 02196298
eax-16 0283F8C8 0000ffff 7ffdf000 00263608 0066dce5
eax 0 0283F8D8 80000003 00000000 00000000 7c812aeb
eax
16 0283F8E8 00000002 00000002 061f4400 00000280
eax+32 0283F8F8 00000000 0000003c 0283fc60 0283f9e0
eax+48 0283F908 0283f92c 008c1cef 0283f9e0 00000000
—> Code <—
00C620D7 154d9fff 8b450c6a 0050568d 95fcfeff .M…E.j.PV…..
00C620E7 ffb90300 0000c785 f8feffff 00000000 …………….
00C620F7 e804bea0 ff8b4dfc 33cd5ee8 9295c5ff ……M.3.^…..
00C62107 8be55dc3 cccccccc cc535657 b948526b ..]……SVW.HRk
00C62117 01e84329 a0ff8b1d 24ad5b01 8b3d1cad ..C)….$.[..=..
00C62127 5b0133c0 b948526b 01a31cad 5b01a320 [.3..HRk….[..
—> Stack <—
0283FCEC 00c620fc 012a1558 0000020e 00000000 . ..X.………
0283FCFC 012a15fc 00000000 61746146 6964206c ..
…..Fatal di
0283FD0C 652d6b73 726f7272 33322820 6e6f2029 sk-error (23) on
0283FD1C 61657220 02830064 00000000 00000001 read………..
0283FD2C 7c910000 7c9100e0 0283fd24 00000001 …|…|$…….
0283FD3C 0283fd5c 7c920365 7c910000 00000000 \…e..|…|….
0283FD4C 0283fe18 7c927d9a 7c910000 0283fdbe …..}.|…|….
0283FD5C 0083fdb8 0283fdb8 0283fdbe 7c927e3f …………?~.|
0283FD6C 7c98b178 7c927de9 00006cfd 0283fe5c x..|.}.|.l..\…
0283FD7C 7c80901a 7c927de9 00006cfd 0283fe6c …|.}.|.l..l…
0283FD8C 7c913400 ad000a11 b3f0f45c 0283fed4 .4.|….\…….
0283FD9C 7c910000 00000000 0283fdbc 0283fdbc …|…………
0283FDAC 00000000 00009a40 00261f18 7c923405 ….@…..&..4.|
0283FDBC 74520000 6365446c 5065646f 746e696f ..RtlDecodePoint
0283FDCC 7c91d9bc 7c80199d 00664a77 7c91dbfc …|…|wJf….|

—> Error Logs <—
Disk read failed with error 23 (incomplete): file ‘D:\Program Files\Guild Wars 2\Guild Wars 2\Gw2.dat’
Disk read failed (23): file ‘D:\Program Files\Guild Wars 2\Guild Wars 2\Gw2.dat’

They called us TEMPESTs, but we can use our elite to cheat death instead

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: Kouen Hasuki.5306

Kouen Hasuki.5306

You may want to check your hard drive for bad sectors mate

If your not sure how to check:
http://support.microsoft.com/kb/315265

If it comes up clean on your D Drive then uninstall and reinstall the game

Seems your GW2 Data file is unreadable (bad sectors) or corrupt

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: XaVioR.4813

XaVioR.4813

Do the above; but also try this:

Right click on your “Guild Wars 2” shortcut
Click on the Target field
At the end of the target field enter this " -repair"
Run the GW2 repair(the shortcut). Once completed go into the shortcut and remove the “-repair”. Then try the game again.
If this does not work, try downloading Auslogic’s Disk Defragmenter.
Run the Defrag, try GW2.
If this does not work re install GW2
If the problem still does not work, You have a bad HDD.
You can get a 1TB HDD for 50 bucks. Cheap fix

Good Luck to you sir. MSG me if you have any issues.

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: Shmittyz.5389

Shmittyz.5389

I came accross the same issue when i bought the game so what i did is went to the Guildwars2 website and downloaded the game client from the website and my problem was solved. Good Luck! Have Fun!!

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: GJSGame.8041

GJSGame.8041

I was getting this error. Tried starting with “-repair”, then renamed gw2.dat and ran with -repair, ran a disk check (ran 41/2 hours) not a single problem or sector bad. I noticed that the GW2.dat file had grown to over 15GB. My Anti-virus was set to “on access” which means that when a file is opened or read or written to it is scanned by the anti-virus software before the read or write is allowed to continue. I added the GW2.dat and exe to the exclusion list and so far the game has started up without errors 3 times in a row. I had the same problem at work were company live data files were in excess of 30 GB and the antivirus was set to check “on access” and the antivirus was failing which caused the application disk read or write to fail.

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Most decent AV’s actually exclude large files automatically, (or exclude file scanning for current in memory scanning to prevent excessive file IO)

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: Ferigad.3790

Ferigad.3790

Except for the fact i try to solve the problem myself at the moment, and that even a SSD drive got this Problem….

You really think 3-4% of the player of GW2 are all having spontanius HDD goin bad issue? Check out the error, it´s like a red line goin through the support forums. And it seems always to be the Error 23 code. Honestly, i dont belive it´s a Mechanical error anymore. It feels more like a corruption in a registryfile or the personal settings. I am still fighting with it. Even a reinstall on 2 seperate partitions of the Same HDD and a Test from a Flashdrive didnt solve the Error 23 code. And sorry but the chances that a Flashdrive and the HDD gettin both a Bad Sector that Diagnostic tools cant find and only with 1 game? The chances are extremly slim to none.

Well i keep fighting and try to get my game runnin again. But i am mostly out of options and idears.

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: Sandman.3495

Sandman.3495

HI THERE i did read a lot of topics about this and you guys must to know this aint a problem with the Hard drive…. i got a new computer that mean new HD and the game crash.. this is problem from game and not from computer,,,, so now tell us how to repair since its not computer problem,,,

Fatal Error: Fatal disk-error (23)

in Account & Technical Support

Posted by: SuperJugy.3192

SuperJugy.3192

I’m having this same issue, and what is worse, this error appeared DURING the “-repair” of GW2. that’s just stupid… It can’t even repair itself.

I noticed this happens when I update the game. What I have to do is to download the update in one computer and copy and replace the “GW2.dat” file to my other ocmputer and the error disappears.

It must mean then that the dat file is getting corrupted…

SuperJugy Engineer RL and ingame. P/P HGH (PVP) and P/P granadier (PVE)