Guild Wars 2

Hello,
I post here because we don’t have any answer in the french forum.
Me and other clients from “Orange” FAI suffer about lag in the evening and every days.

It’s the same symptoms than the “post karka update syndrome”:
-lot of lag on skill
-roll back
-lag increases with the number of people on the map
-sometime chat delay

It happens often on the evening but sometime ealier in the afternoon.
There are about 50 replies in the french forum.

I hope we could have a staff’s reply soon.

+1 lot of us have this problem.

Same as my neighbors from the top of me. Plz any answer from Anet just to be kept up to date

Nice too see that I’m not the only one with this issue. I noticed that my Livebox (Orange router) has a new firmware/interface, but I don’t think the problem is this.

I followed these instructions:
https://help.guildwars2.com/entries/27698133-Connectivity
and the results are pretty clear, a lot of packets get lost. It seems that the majority of them are lost before reaching a server in Lyon (I removed the IP addresses and the names, but the steps 2…5 represent the route between my computer and some server in Lyon).

Please do the same test and check if the problem is similar. However I’m also getting the error 7:11:3:191:101, so it may be something related to this. I will wait for a fix before contacting Orange.

Could you kindly link the topic on french forum?

Test results below (check the link to know how to read them).
—————————————

0
0/ 25 = 0% |
1 2ms 0/ 25 = 0% 0/ 25 = 0%
0/ 25 = 0% |
2 —- 25/ 25 =100% 25/ 25 =100%
0/ 25 = 0% |
3 —- 25/ 25 =100% 25/ 25 =100%
0/ 25 = 0% |
4 —- 25/ 25 =100% 25/ 25 =100%
0/ 25 = 0% |
5 —- 25/ 25 =100% 25/ 25 =100%
0/ 25 = 0% |
6 31ms 3/ 25 = 12% 3/ 25 = 12%
0/ 25 = 0% |
7 32ms 0/ 25 = 0% 0/ 25 = 0%
2/ 25 = 8% |
8 32ms 2/ 25 = 8% 0/ 25 = 0%
4/ 25 = 16% |
9 130ms 7/ 25 = 28% 1/ 25 = 4%
0/ 25 = 0% |
10 143ms 6/ 25 = 24% 0/ 25 = 0%
0/ 25 = 0% |
11 153ms 9/ 25 = 36% 3/ 25 = 12%
0/ 25 = 0% |
12 —- 25/ 25 =100% 19/ 25 = 76%
0/ 25 = 0% |
13 143ms 6/ 25 = 24% 0/ 25 = 0%