Guild Wars 2

Hi,

GW2 is crashing after i hit play once i login, below is the error im getting. Pls. assist. Thanks.

—> Crash <—
Assertion: hdr->signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(1821)
App: Gw2.exe
Pid: 3052
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 19331
When: 2013-06-11T16:39:59Z 2013-06-12T00:39:59+08:00
Uptime: 0 days 0:00:27
Flags: 0

• Error Logs <—*
  VerifyAccess failed or denied access with 0×80070716 – 1

And please stop giving suggestions like clear gw2 cache (we did it), reboot (we did it), reinstall (we did it), reinstall dx (we did it).

1/3 of our guild is crashing in wvw right now.

Thanks for fixing it..

same here. crashes standing in LA.

crash report attached.

I’m having a similar issue since the last day of Crab Toss. At that point, any time a round ended, I’d crash. If I exited the instance after a round, I would be fine.

Right now, I’m crashing whenever any of my characters are in the Black Citadel. Right now, it has made my main and a new character completely inaccessible and it’s starting to get on my nerves. I had never had any sort of problems with Guild Wars up until this point…

happens to me too
—> Crash <—
Assertion: hdr->signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(1821)
App: Gw2.exe
Pid: 3440
Cmdline: -isRelaunch
BaseAddr: 00400000
ProgramId: 101
Build: 19428
When: 2013-06-12T10:04:37Z 2013-06-12T17:04:37+07:00
Uptime: 0 days 0:11:39
Flags: 0

—> System <—
Name: GERRY-PC
IpAddr: 192.168.2.3
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 4916MB/ 8152MB 60%
Paged: 12389MB/16302MB 75%
Virtual: 2206MB/ 4095MB 53%
Load: 39%
CommitTotal: 3912MB
CommitLimit: 16302MB
CommitPeak: 4432MB
SystemCache: 1853MB
HandleCount: 20378
ProcessCount: 48
ThreadCount: 770

—> Process Memory <—
Private: 1560MB
WorkingSet: 1326MB
PeakWorkingSet: 1423MB
PageFaults: 1296832

—> Game Context <—
MapId: 15
Flags: 0×241
ElapsedTime: 00:01:10

—> World State <—
<WorldState BufferCapacity=“41801728” BufferUsed=“32425064” DrawCalls=“1109” Fps=“60” EffectLights=“0” Lights=“80” Materials=“356” Particles=“2852” Submodels=“1105” TextureLoadsPending=“0” TextureMemory=“1664576516” Triangles=“347496” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“212539212” CameraPos=“-7666.2, 14090.7, -1241.51” CameraFwd=“0.290242, -0.92672, 0.23864” MapName=“wZY+N.BZ+CB” MapNamespace=“Y70f2” MapSector=“IJwR+.Almk5” MapType=“Public” MapFloor=“1” MapId=“15” MapTimeOfDay=“0.698889” PlayerFacing=“0.290242, -0.92672, 0.23864” PlayerPos=“-7584.97, 13831.3, -1125.31” PlayerVelocity=“116.895, -373.145, 2.05078” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×60c <—

—> Trace <—
Pc:008c0c9c Fr:3b68fd58 Rt:008c0f2a Arg:00000002 298a8184 2989ff20 00000000
Pc:008c0f2a Fr:3b68fd80 Rt:008c1c74 Arg:2989ff20 00000000 00000000 00000005
Pc:008c1c74 Fr:3b68fd9c Rt:0085a701 Arg:2989ff20 28cb9fa0 0085b487 00000010
Pc:0085a701 Fr:3b68fdc0 Rt:00835c08 Arg:3c83126f 00000014 3b68fdd0 3b68fdbd
Pc:00835c08 Fr:3b68fe10 Rt:004126db Arg:3c83126f 3c8bd2a5 065c24fc 3b68fe74
Pc:004126db Fr:3b68fe38 Rt:0041629f Arg:3c8bd2a5 00af774f 03ef9338 03ef8f10
Pc:0041629f Fr:3b68fe80 Rt:00af3adf Arg:03ef8f10 03ef8f64 065c24f0 00000008
Pc:00af3adf Fr:3b68feec Rt:00af3e39 Arg:23d2a81f 00000001 001567f8 037b6030
Pc:00af3e39 Fr:3b68ff24 Rt:00af3f0f Arg:00000000 041004b0 006a0d8f 00000000
Pc:00af3f0f Fr:3b68ff44 Rt:008fa89d Arg:041004b0 23d2a847 00000000 037b6030
Pc:008fa89d Fr:3b68ff7c Rt:008fa945 Arg:00000000 3b68ff94 760133aa 037b6030
Pc:008fa945 Fr:3b68ff88 Rt:760133aa Arg:037b6030 3b68ffd4 76fa9ef2 037b6030
Pc:760133aa Fr:3b68ff94 Rt:76fa9ef2 Arg:037b6030 4c6565ea 00000000 00000000
Pc:76fa9ef2 Fr:3b68ffd4 Rt:76fa9ec5 Arg:008fa8c3 037b6030 00000000 00000000
Pc:76fa9ec5 Fr:3b68ffec Rt:00000000 Arg:008fa8c3 037b6030 00000000 00000000

—> Thread registers <—
eax=3b68f91c ebx=00000000 ecx=00000000 edx=00000040 esi=00000000 edi=00000000
eip=008c0c9c esp=3b68fd30 ebp=3b68fd58
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 3B68F8FC 000033d0 006a69d5 00000000 3b68f96c
eax-16 3B68F90C 74a4c40d 3b68f96c 74a4c41f 3b68f91c
eax 0 3B68F91C 80000003 00000000 00000000 74a4c41f
eax16 3B68F92C 00000002 00000002 0cfeeb70 00000280
eax+32 3B68F93C 00000080 00000040 3b68fca0 3b68fa20
eax+48 3B68F94C 3b68f970 008fe64f 3b68fa20 00000000

—> Code <—
008C0C7C 4801e80d 5fdeffba 50460000 66391774 H…_…PF..f9.t
008C0C8C 14681d07 0000baa4 624801b9 90674801 .h……bH…gH.
008C0C9C e8ef5ede ff8b4708 8343100c 894318f6 ..^…G..C…C..
008C0CAC 47020174 07814b14 00000080 f6470204 G..t..K……G..
008C0CBC 0fb74f06 8d4c0ef4 894d10c7 45080000 ..O..L…M..E…
008C0CCC 00007410 c7450801 000000eb 078da424 ..t..E………$

—> Stack <—
3B68FD30 008c0ca1 0000071d 0e249840 00008264 ……..@.$.d…
3B68FD40 00000002 3b68fd64 008c0b79 00000018 ….d.h;y…….
3B68FD50 00000000 00000000 3b68fd80 008c0f2a ……….h;…
3B68FD60 00000002 298a8184 2989ff20 00000000 …….) ..)….
3B68FD70 00000000 00008264 2620b0d0 28cb9fa4 ….d….. &…(
3B68FD80 3b68fd9c 008c1c74 2989ff20 00000000 ..h;t… ..)….
3B68FD90 00000000 00000005 00000012 3b68fdc0 …………..h;
3B68FDA0 0085a701 2989ff20 28cb9fa0 0085b487 …. ..)…(….
3B68FDB0 00000010 03ef8260 00000010 0085b5c2 ….`………..
3B68FDC0 3b68fe10 00835c08 3c83126f 00000014 ..h;.\..o..<….
3B68FDD0 3b68fdd0 3b68fdbd 00000005 3e949a98 ..h;..h;…….>
3B68FDE0 bf6d3d8e 3e745df2 c5ef9198 465c2ab6 .=m..]t>…..\F
3B68FDF0 c49b303c 3e949a98 bf6d3d8e 3e745df2 <0…..>.=m..]t>
3B68FE00 c5ef9198 465c2ab6 c49b303c 00000008 …..\F<0……
3B68FE10 3b68fe38 004126db 3c83126f 3c8bd2a5 8.h;.&A.o..<…<
3B68FE20 065c24fc 3b68fe74 0000000c 3c8bd2a5 .$\.t.h;…….<
3B68FE30 3c83126f 3c83126f 3b68fe80 0041629f o..<o..<..h;.bA.
3B68FE40 3c8bd2a5 00af774f 03ef9338 03ef8f10 …<Ow..8…….
3B68FE50 00000001 00000002 00000002 00000008 …………….
3B68FE60 3b68fe7c 03ef9338 00000001 03ef9234 |.h;8…….4…
3B68FE70 00000000 065c24fc 03ef8f5d 00000000 …..$\.]…….
3B68FE80 3b68feec 00af3adf 03ef8f10 03ef8f64 ..h;.:……d…
3B68FE90 065c24f0 00000008 3b68fec0 03ef9338 .$\…….h;8…
3B68FEA0 00000001 037b6030 00000000 74a53bf4 ….0`{……;.t
3B68FEB0 23d381fc 00000001 0dcef22a 00000001 …#….…….
3B68FEC0 00000010 00000000 00000000 00000001 …………….
3B68FED0 037b6030 001567f8 00000001 6e22270c 0`{..g…….’"n
3B68FEE0 a10fe2f6 00000001 23d2a9d7 3b68ff24 ………..#$.h;
3B68FEF0 00af3e39 23d2a81f 00000001 001567f8 9>…..#…..g..
3B68FF00 037b6030 00000001 80000003 3b68fef4 0`{………..h;
3B68FF10 3b68f364 3b68ff6c 008faa00 19e46913 d.h;l.h;…..i..
3B68FF20 00000000 3b68ff44 00af3f0f 00000000 ….D.h;.?……
3B68FF30 041004b0 006a0d8f 00000000 037b6030 ……j…..0`{.
3B68FF40 00000000 3b68ff7c 008fa89d 041004b0 ….|.h;……..
3B68FF50 23d2a847 00000000 037b6030 037b6030 G..#….0`{.0`{.
3B68FF60 3b68ff50 3b68ff50 3b68ffc4 3b68ffc4 P.h;P.h;..h;..h;
3B68FF70 008faa00 19e47f9b 00000000 3b68ff88 …………..h;
3B68FF80 008fa945 00000000 3b68ff94 760133aa E………h;.3.v
3B68FF90 037b6030 3b68ffd4 76fa9ef2 037b6030 0`{…h;…v0`{.
3B68FFA0 4c6565ea 00000000 00000000 037b6030 .eeL……..0`{.
3B68FFB0 00000000 00000000 00000000 3b68ffa0 …………..h;
3B68FFC0 00000000 ffffffff 76fe71d5 01f45f0e ………q.v._..
3B68FFD0 00000000 3b68ffec 76fa9ec5 008fa8c3 ……h;…v….
3B68FFE0 037b6030 00000000 00000000 00000000 0`{………….
3B68FFF0 00000000 008fa8c3 037b6030 00000000 ……..0`{…..

—> Error Logs <—
or fallbacks: zeropose
Model ‘0×019841’: Missing anim or fallbacks: ugtwalkwlkfx
Model ‘0×0142fa’: Missing anim or fallbacks: zeropose
Model ‘0×0142f7’: Missing anim or fallbacks: zeropose
Model ‘0×019841’: Missing anim or fallbacks: ugtrunfidl
Model ‘0×014e7c’: Missing anim or fallbacks: zeropose
Model ‘0×014fe6’: Missing anim or fallbacks: zeropose
Model ‘0×014edd’: Missing anim or fallbacks: zeropose
Content is referencing a propID that doesn’t exist propId=‘1593803075068370440’
Model ‘0×014e7c’: Missing anim or fallbacks: zeropose
Model ‘0×014fe6’: Missing anim or fallbacks: zeropose
Model ‘0×014edd’: Missing anim or fallbacks: zeropose
Model ‘0×013371’: Missing anim or fallbacks: zeropose
Model ‘0×0126a9’: Missing anim or fallbacks: zeropose
Model ‘0×013362’: Missing anim or fallbacks: zeropose
Model ‘0×0124fe’: Missing anim or fallbacks: zeropose
Model ‘0×012a6d’: Missing anim or fallbacks: zeropose
Model ‘0×012bef’: Missing anim or fallbacks: zeropose
Model ‘0×01330f’: Missing anim or fallbacks: zeropose
Model ‘0×014250’: Missing anim or fallbacks: zeropose
Model ‘0×0133bd’: Missing anim or fallbacks: zeropose
Model ‘0×013327’: Missing anim or fallbacks: zeropose
Model ‘0×012990’: Missing anim or fallbacks: zeropose
Model ‘0×01327a’: Missing anim or fallbacks: zeropose
Model ‘0×013334’: Missing anim or fallbacks: zeropose
Model ‘0×01406a’: Missing anim or fallbacks: zeropose
Model ‘0×014785’: Missing anim or fallbacks: zeropose
Model ‘0×01290b’: Missing anim or fallbacks: zeropose
Model ‘0×090a84’: Missing anim or fallbacks: ugtalrtrunf
Model ‘0×090a84’: Missing anim or fallbacks: ugtrunfalt
Model ‘0×01338c’: Missing anim or fallbacks: zeropose
Model ‘0×014654’: Missing anim or fallbacks: zeropose
Model ‘0×090aff’: Missing anim or fallbacks: wgtalrtrunf
Model ‘0×013371’: Missing anim or fallbacks: zeropose
Model ‘0×0126a9’: Missing anim or fallbacks: zeropose
Model ‘0×014bb5’: Missing anim or fallbacks: zeropose
Model ‘0×090aff’: Missing anim or fallbacks: wgtrunfalt

• DirectX Device Info <—*
  VendorId = 0×1002
  DeviceId = 0×6798
  Version = 8.17.0010.1191
  Description = AMD Radeon HD 7900 Series
  Compat = 0×00000000
  VidMem = 4095 MB

*happens every 5-10 minutes depends on the area im in… unplayable
RIG: i5 2500k @ 4.0 + HIS 7970 + 8gb ram + 128gb ssd

Yesterday got a blue screen crash just after the update (jumping puzzle in sparkfly fen) reporting dpc_watchdog_violation, today again blue screen with page_fault_in_nonpaged_area. Windows 8 professional, gt650m driver version 314.22. Had no crashes in the last few weeks in Southsun, even during crazed Karka Queen events.

game is crashing since the dragon bash patch. i had no problem whatsoever before the update. fix it ASAP!

details;
Problem Event Name: BEX
Application Name: Gw2.exe
Application Version: 1.0.0.1
Application Timestamp: 51b7a251
Fault Module Name: StackHash_bf28
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1055
Additional Information 1: bf28
Additional Information 2: bf28f5ee875432f847edf25c181a4a18
Additional Information 3: c8ef
Additional Information 4: c8ef7a4014c846299014d1d5535b0973

I still had the issue so I decided to use “-repair” on the command line for the .exe to verify the files. It seems to have worked for the past 12 hours.

http://wiki.guildwars2.com/wiki/Command_line_arguments#-repair

If that doesn’t work and you have a custom playlist, try removing those temporarily and see if it works?

—> Crash <—
Assertion: hdr->signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(1821)
App: Gw2.exe
Pid: 4372
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 20440
When: 2013-07-04T16:53:37Z 2013-07-04T18:53:37+02:00
Uptime: 0 days 0:00:40
Flags: 0

I am having the same issue. I can play for about 10-20 minutes at a time but it crashes eventually. Crash log attached. I have had the game crash 20-25 times in the last 2 days.

The last few day the game crashes randomly, standing in LA, fractals and most annoying when I am about to finish the Claw event after half an hour – I get the Black screen.
This black screen/hard reset problem was so huge there were miles of comments on this Tech Support forum.They dissapeared, can not find any, locked, delated,cleared, only a few not so helpfull advice from tech support regarding the issue.
It was happening to me even after I – did the million little things anyone ever suggested about this issue and I mean everything ,ended up buying a new computer,replacing nvidia with ati and changing the provider.
It was all the same, black screen, noithing helps just hard reset. Totaly ruins the game.Then for the last 2-3 months it was ok – they seem to have fixed it, happy as one can be even without the explanation what was wrong and why.
Now it is the same, after this latest patch, I get the black screen, only hard reset helps, few times a day. Not hardware, not software, not internet provider – it is just GW2.
It would be great if someone really looked into it.
Love all the new stuff in the game, like the effort but maybe you should start with the basics and first help people who can not play the game ?