GW2 launches, but I cannot open the window.

GW2 launches, but I cannot open the window.

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Posted by: Player.2475

Player.2475

Q:

The title pretty much explains my problem, but of course, that can be misinterpreted, so let me get into detail.
Until the recent patch, GW2 worked pretty normally for me. I have not experienced this problem till now.

Description: The game launcher starts, patches the game, I enter my credentials and then I press Play. A window appears across my entire screen, but it is white. It flashes only for a moment and then disappears. I cannot open the window by tabbing or clicking it in the Task Bar, but it shows GW2 as an active process. I can hear the music playing as well. I restarted my PC already, but that did not fix the problem.

Forgive me if this has been answered before: I did a quick search, but none of the problems I found were like mine.

Could anyone please tell me how to fix this?

This is a T-rated MMO, not a point-and-click adventure for 5-year-olds.
That’s how GW2 ends; not with a bang, but a whimper.

GW2 launches, but I cannot open the window.

in Account & Technical Support

Posted by: Player.2475

Player.2475

A:

Nevermind. Going to my documents and deleting the Local.dat file fixed the problem.

This is a T-rated MMO, not a point-and-click adventure for 5-year-olds.
That’s how GW2 ends; not with a bang, but a whimper.

GW2 launches, but I cannot open the window.

in Account & Technical Support

Posted by: Solbabe.9521

Solbabe.9521

Ok, having the very same problem! What exactly is/does the the Local.dat file do, and why did deleting it fix this issue? Im not savvy enough to know this nor brave enough to try it till I know more

GW2 launches, but I cannot open the window.

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Posted by: Nitro.4732

Nitro.4732

Hi Solbabe.9521

It is perfectly safe to delete local.dat (if you are worried you can remove it from its location instead).

The game recreates this file when it no longer exists. As far as I can tell it stores ingame settings such as resolution, graphics quality settings, and sound settings.

CoolerMaster Masterbox 5 | H110i | AMD Ryzen R7 1800x 4.0GHz | 32GB DDR4
512GB Samsung 950pro | 2TB SATA-3 | AMD Radeon RX 580 8GB

GW2 launches, but I cannot open the window.

in Account & Technical Support

Posted by: Solbabe.9521

Solbabe.9521

Hi,

Tried deleting local.dat file, still the same issue, I press play and GW2 just disappears, never reaching the character screen.. Even Task Master wont open, and just crashes my pc into rebooting..

Any other suggestions?

GW2 launches, but I cannot open the window.

in Account & Technical Support

Posted by: Solbabe.9521

Solbabe.9521

Just for any one else with something like this, it was a driver issue, updated them, and all is fine again