Game Crash every few minutes
i already tried to get the newest driver for my graphic card, didnt help:(
Technical Support
Hi Gryftor,
From what I can tell it looks like you’re getting Out o Memory errors. While we do have some suggestions for helping players work around this issue, ultimately we need you to understand that this is a limitation of 32-bit Operating Systems and not actually of Guild Wars 2. The main issue here is simply memory limitations inherent in 32-bit Operating Systems. I’m not able to see your total system memory, but due to how 32-bit operating system work, you can only use 3.5GB, which you can likely see if you review your actual memory values. (Available versus Installed) The problem comes in the form of the additional video memory your graphics card has:
This is where it gets a little complex but the short version is that the additional memory can push your total available memory into negative numbers resulting in crashes or simply, “out of memory errors.” Some players have resolved this by upgrading to 64-bit operating systems and others have simply removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have found regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605 but the important part is listed below:
“For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”
Because of this, the solution to your issue is simply to give serious consideration to upgrading your operating system to a 64-bit version of Windows. Until you do this, there really isn’t a way around this crash as you are limiting your computers performance by having a 32-bit version of Windows.
this is really strange.. i have on my windows part of my computer 500 gb space, half a year ago i could play gw2 without problems or crashes, how comes the computer cant play the game now? with removing RAM u mean removing programms or something? i play gw2 on windows on a imac and previous tries to instal windows 64 bit (due apple bootcamp programm) has failed, im not good with computers but if i could play normally in the past, it seems to me i should be able to play normally now aswell….
If you are “not good with computers” I would seriously consider letting a friend/relative with good computer knowledge or a technician at your local computer store read this thread and help you. Regarding: “with removing RAM u mean removing programms or something?” what Ashley meant is to remove some of the physical RAM chips from their slots on the motherboard. Again, I urge you not to do this yourself!
Half a year ago the game more than likely used less memory on average than it uses now, so now its usage is running closer and closer to that 3-3.5GB limit that a 32-bit operating system imposes. You are therefore more prone to crashing due to running out of memory than you would have been half a year ago.
Recently returned to…
…Aurora Glade some random MegaServer™, always being asked to volunteer for that buff…
Ranger | Necromancer | Warrior | Engineer | Thief
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Ranger | Necromancer | Warrior | Engineer | Thief
Having the same issues and Im running a 64bit system with 16gb ram and a r9 280x toxic with 3gb of gddr5 ram, only started getting the errors recently though.
Akira Antares/Necrosymphonic/Valiant Echo [AVA] [ZERO]
Gandara
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