Game Crashes on launch

Game Crashes on launch

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Posted by: DoomMagick.5963

DoomMagick.5963

When my game launches it just keeps crashing, tried several things and nothing is helping, any clues?
Here is the crash report it generates:
—> Crash <—
Exception: c0000005
Memory at address 3f4e4830 could not be written
App: Gw2.exe
Pid: 3248
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 18958
Module: d3d9.dll
When: 2013-05-31T21:37:02Z 2013-05-31T16:37:02-05:00
Uptime: 0 days 0:00:11
Flags: 0

Game Crashes on launch

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Posted by: Evo.1270

Evo.1270

I’m having the same problem. I just installed a new ssd and now I cant start the game.

  • Crash <—*
    Exception: c0000005
    Memory at address 00000010 could not be written
    App: Gw2.exe
    Pid: 1916
    Cmdline: -allowInstall
    BaseAddr: 00400000
    ProgramId: 101
    Build: 18997
    Module: d3d9.dll
    When: 2013-06-02T05:38:55Z 2013-06-01T22:38:55-07:00
    Uptime: 0 days 0:00:01
    Flags: 0

Game Crashes on launch

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Posted by: kimo.2695

kimo.2695

I have the same issue after the lastest update
Assertion: hdr→signature == PACKFILE_SIGNATURE
File: ..\..\..\Services\Packfile\Packfile.cpp(1821)
App: Gw2.exe
Pid: 3136
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 18997
When: 2013-06-02T06:34:36Z 2013-06-02T08:34:36+02:00
Uptime: 0 days 0:00:57
Flags: 0

Game Crashes on launch

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Posted by: Striker.4780

Striker.4780

Same issue here, Memory could not be written

i5-3570K@4.7GHz | MSI Z77A-GD65 | 8GB G.Skill @ 2133MHz | GTX 780@1215/1558
27" IPS LED 2560×1440 | Intel 520 240GB SSD | CM HAF XB Case | XFX ProSeries 1250W PSU
SB X-Fi Titanium HD | Monoprice Cherry MX Black | Logitech G9x

Game Crashes on launch

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Posted by: Alqemist.3617

Alqemist.3617

Same here.

  • Crash <—*
    Exception: c0000005
    Memory at address 64a5484e could not be written
    App: Gw2.exe
    Pid: 3620
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 19053
    When: 2013-06-04T15:12:15Z 2013-06-04T12:12:15-03:00
    Uptime: 0 days 0:00:18
    Flags: 0

Anyone managed to fix this?

Thanks.

Game Crashes on launch

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Posted by: Draaky.2436

Draaky.2436

Same problem here, When starting the game it crashes the moment u go from launcher to game. If this does not occur the game will crash when u log in. Even when your logged in there is a big chance u will get the same error after playing for a while. Can a dev. please look at this bug? It’s a serious bugged patch.

  • Crash <—*
    Exception: c0000005
    Memory at address c1594f8d could not be read
    App: Gw2.exe
    Pid: 6724
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 19053
    When: 2013-06-04T15:32:00Z 2013-06-04T17:32:00+02:00
    Uptime: 0 days 0:08:12
    Flags: 0

(edited by Draaky.2436)

Game Crashes on launch

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Posted by: Soyboy.3548

Soyboy.3548

  • Crash <—*
    Assertion: A file was corrupted in the archive. Please run once with ‘-repair’!
    File: ..\..\..\Game\Main\MainCli.cpp(589)
    App: Gw2.exe
    Pid: 1580
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 19053
    When: 2013-06-04T16:50:50Z 2013-06-04T11:50:50-05:00
    Uptime: 0 days 0:00:31
    Flags: 0

Posting error log in this thread. Posted in other crash thread too.

Game Crashes on launch

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

For those of you specifically with the fault module of d3d9.dll it’s possible this is an issue with your DirectX installation.

The first link will provide you with the June 2010 redistributable which will force Windows to update Direct X. I provided this link below:

http://www.microsoft.com/en-us/download/details.aspx?id=8109 (download and run this first)

Once installed, please use the following link to install all material post June 2010 for Direct X. Again this link is provided below:

http://www.microsoft.com/en-us/download/details.aspx?id=35 (download and run this 2nd)

Game Crashes on launch

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Posted by: Ryozaras.3246

Ryozaras.3246

Tried the above: first link installed fine; second just skips to finish prompt saying that my Directx is already up to date. Tried to load into game and continue getting this same crash prompt.

—> Crash <—
Exception: c0000005
Memory at address 03582638 could not be written
App: Gw2.exe
Pid: 4348
Cmdline: Wars 2\Gw2.exe
BaseAddr: 00400000
ProgramId: 101
Build: 19091
When: 2013-06-05T00:08:21Z 2013-06-04T20:08:21-04:00
Uptime: 0 days 0:00:14
Flags: 0

Edit: I will also note that these crashes only started happening after the set of graphic optimization patches that went in.

(edited by Ryozaras.3246)

Game Crashes on launch

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Posted by: Greyfur.1082

Greyfur.1082

Mine is frozen on Downloading 0KB , I downloaded 2 patches earlier even got kraka queen done. I have no clue whats going on now.

Game Crashes on launch

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Posted by: SolNemesis.1563

SolNemesis.1563

I’m getting the same as Ryozara. Can’t do the update procedure on step 2 for DirectX.

Crash is:

  • Crash <—*
    Exception: c0000005
    Memory at address 00000000 could not be read
    App: Gw2.exe
    Pid: 4376
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 19053
    When: 2013-06-05T03:53:19Z 2013-06-04T20:53:19-07:00
    Uptime: 0 days 0:00:00
    Flags: 0

Game Crashes on launch

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Posted by: Draaky.2436

Draaky.2436

Tried the above: first link installed fine; second just skips to finish prompt saying that my Directx is already up to date. Tried to load into game and continue getting this same crash prompt.

—> Crash <—
Exception: c0000005
Memory at address 03582638 could not be written
App: Gw2.exe
Pid: 4348
Cmdline: Wars 2\Gw2.exe
BaseAddr: 00400000
ProgramId: 101
Build: 19091
When: 2013-06-05T00:08:21Z 2013-06-04T20:08:21-04:00
Uptime: 0 days 0:00:14
Flags: 0

Edit: I will also note that these crashes only started happening after the set of graphic optimization patches that went in.

I did not change my graphic settings only master volume.
And i still got this memory fail tnx to this patch.

Game Crashes on launch

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Posted by: Draaky.2436

Draaky.2436

For those of you specifically with the fault module of d3d9.dll it’s possible this is an issue with your DirectX installation.

The first link will provide you with the June 2010 redistributable which will force Windows to update Direct X. I provided this link below:

http://www.microsoft.com/en-us/download/details.aspx?id=8109 (download and run this first)

Once installed, please use the following link to install all material post June 2010 for Direct X. Again this link is provided below:

http://www.microsoft.com/en-us/download/details.aspx?id=35 (download and run this 2nd)

Still getting this :

  • Crash <—*
    Assertion: A file was corrupted in the archive. Please run once with ‘-repair’!
    File: ..\..\..\Game\Main\MainCli.cpp(589)
    App: Gw2.exe
    Pid: 3184
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 19091
    When: 2013-06-06T02:19:03Z 2013-06-06T04:19:03+02:00
    Uptime: 0 days 0:06:38
    Flags: 0

Nice try

Game Crashes on launch

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Posted by: Draaky.2436

Draaky.2436

Better fix please still waiting…

Game Crashes on launch

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Posted by: Cynn.1490

Cynn.1490

I’m getting the same error, I just tested all of my hardware, everything checked out fine, then I wiped my drive and reinstalled windows 7 completely. Re-downloaded the latest drivers for everything and re-downloaded the client and BAM still the exact same issue.
I really hope there’s a fix soon. I miss playing this game.