Guild Wars 2

My game seems to freeze at random times. The music continues, but the game stops completely and is not responding. I tried to re-install twice. Once off my disk and once off the website. There is nothing running in the background, I made sure via MSConfig. I have also tried to repair, but it seems the repair crashes as well giving me this bug report. I have also included the Diag and Game Advisor test.

Fatal Error: Fatal disk-error (1117) on read,
App: Gw2.exe
Pid: 3508
Cmdline: -repair
BaseAddr: 00400000
ProgramId: 101
Build: 15623
When: 2012-10-02T07:47:59Z 2012-10-02T03:47:59-04:00
Uptime: 0 days 0:01:14
Flags: 0

—> System <—
Name: GAMER-4P
IpAddr: 192.168.0.123
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 13149MB/16365MB 80%
Paged: 26923MB/32729MB 82%
Virtual: 2989MB/ 4095MB 72%
Load: 19%
CommitTotal: 5805MB
CommitLimit: 32729MB
CommitPeak: 6410MB
SystemCache: 4498MB
HandleCount: 21911
ProcessCount: 57
ThreadCount: 974

—> Process Memory <—
Private: 913MB
WorkingSet: 184MB
PeakWorkingSet: 184MB
PageFaults: 77344

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ThreadPoolFile01 Thread 0xa68 <—

—> Trace <—
Pc:00c435a7 Fr:36cdfddc Rt:00647fd5 Arg:0127cac8 0000020e 0127cb1c 0000045d
Pc:00647fd5 Fr:36cdfe14 Rt:0064920f Arg:06bb3500 06bb3480 06cc9130 06b1ed20
Pc:0064920f Fr:36cdfe2c Rt:006494b9 Arg:0000045d 00000000 36cdfe58 0064c0e0
Pc:006494b9 Fr:36cdfe3c Rt:0064c0e0 Arg:06cc9130 00000000 06b1ed20 00000000
Pc:0064c0e0 Fr:36cdfe58 Rt:0064a956 Arg:06cc9130 00000000 06b1ed20 06b1ed60
Pc:0064a956 Fr:36cdff00 Rt:0064aa41 Arg:06bb3480 000003e8 36cdff28 06b1ed60
Pc:0064aa41 Fr:36cdff20 Rt:0064aaa5 Arg:00000000 00000000 06b1fdb0 0064a09f
Pc:0064aaa5 Fr:36cdff44 Rt:0089dffd Arg:06b1fdb0 ebe611ab 00000000 01b31418
Pc:0089dffd Fr:36cdff7c Rt:0089e0a5 Arg:00000000 36cdff94 747a339a 01b31418
Pc:0089e0a5 Fr:36cdff88 Rt:747a339a Arg:01b31418 36cdffd4 76f39ef2 01b31418
Pc:747a339a Fr:36cdff94 Rt:76f39ef2 Arg:01b31418 419361b0 00000000 00000000
Pc:76f39ef2 Fr:36cdffd4 Rt:76f39ec5 Arg:0089e023 01b31418 00000000 00000000
Pc:76f39ec5 Fr:36cdffec Rt:00000000 Arg:0089e023 01b31418 00000000 00000000

—> Thread registers <—
eax=36cdf8ac ebx=00000000 ecx=00000000 edx=00000040 esi=00000000 edi=00000003
eip=00c435a7 esp=36cdfcc0 ebp=36cdfddc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 36CDF88C 76f2faf6 0064fcd5 00000000 36cdf8fc
eax-16 36CDF89C 74d7b9aa 36cdf8fc 74d7b9bc 36cdf8ac
eax 0 36CDF8AC 80000003 00000000 00000000 74d7b9bc
eax16 36CDF8BC 00000002 00000002 06cc8f80 00000280
eax+32 36CDF8CC 0000002e 00000040 36cdfc30 36cdf9b0
eax+48 36CDF8DC 36cdf900 008a1c03 36cdf9b0 00000000

—> Code <—
00C43587 c5589fff 8b450c6a 0050568d 95fcfeff .X…E.j.PV…..
00C43597 ffb90300 0000c785 f8feffff 00000000 …………….
00C435A7 e844c9a0 ff8b4dfc 33cd5ee8 f27fc5ff .D….M.3.^…..
00C435B7 8be55dc3 cccccccc cc535657 b938c568 ..]……SVW.8.h
00C435C7 01e82334 a0ff8b1d fc235901 8b3df423 ..#4…..#Y..=.#
00C435D7 590133c0 b938c568 01a3f423 5901a3f8 Y.3..8.h…#Y…

—> Stack <—
36CDFCC0 00c435ac 0127cac8 0000020e 00000000 .5….‘………
36CDFCD0 0127cb6c 00000000 61746146 6964206c l.’…..Fatal di
36CDFCE0 652d6b73 726f7272 31312820 20293731 sk-error (1117)
36CDFCF0 72206e6f 00646165 06b206a0 06cca570 on read…..p…
36CDFD00 00000000 00000000 06cca570 36cdfd24 ……..p…$..6
36CDFD10 00649929 000011ec 00000000 06b206a0 ).d………….
36CDFD20 06cca570 36cdfd48 00648e4d 00000103 p…H..6M.d…..
36CDFD30 06cc9130 00001350 36cdfd6c 76f3623f 0…P…l..6?b.v
36CDFD40 76f36244 41936308 00001350 06cc9130 Db.v.c.AP…0…
36CDFD50 00000103 36cdfd44 000012ec 36cdfdb0 ….D..6…….6
36CDFD60 76f771d5 01ac50dc fffffffe 36cdfd7c .q.v.P……|..6
36CDFD70 74da6d2a 000003e5 06cc9130 36cdfdc0 *m.t….0……6
36CDFD80 74d7d393 74d7d39a ebe97144 00000000 …t…tDq……
36CDFD90 00001350 06bb3480 22ff8e00 00000000 P….4….."….
36CDFDA0 00000000 00000000 36cdfd88 76f1fe69 ………..6i..v
36CDFDB0 36cdfdf8 74da6590 a9fef13c fffffffe …6.e.t<…….
36CDFDC0 74d7d39a 747a3ef7 00001350 06c20188 …t.>ztP…….
36CDFDD0 00010000 00000000 ebe6130b 36cdfe14 ……………6
36CDFDE0 00647fd5 0127cac8 0000020e 0127cb1c ..d…‘…….’.
36CDFDF0 0000045d 0127cb6c 00000002 0127ca60 ]…l.‘…..`.’.
36CDFE00 0127cb6c 0000045d 06bb3500 06bb3480 l.’.]….5…4..
36CDFE10 06cc9130 36cdfe2c 0064920f 06bb3500 0…,..6..d..5..
36CDFE20 06bb3480 06cc9130 06b1ed20 36cdfe3c .4..0… …<..6
36CDFE30 006494b9 0000045d 00000000 36cdfe58 ..d.]…….X..6
36CDFE40 0064c0e0 06cc9130 00000000 06b1ed20 ..d.0……. …
36CDFE50 00000000 06b1fdb0 36cdff00 0064a956 ………..6V.d.
36CDFE60 06cc9130 00000000 06b1ed20 06b1ed60 0……. …`…
36CDFE70 06b1fdb0 0001014c 00000000 01504a40 ….L…….@JP.
36CDFE80 01508466 36cdfe98 74da7236 00000000 f.P….66r.t….
36CDFE90 00000000 76f1fd90 36cdfee8 74d7e974 …….v…6t..t
36CDFEA0 36cdfeb0 36cdfedc 36cdff00 01b31418 …6…6…6….
36CDFEB0 00000000 00026161 00001000 003fed68 ….aa……h.?.
36CDFEC0 00000001 0043f7ff 00010000 00010000 ……C………
36CDFED0 76f1fab2 74d7aef2 ffffffff 36cdff24 …v…t….$..6
36CDFEE0 00000000 36cdff2c 00001000 00000104 ….,..6……..
36CDFEF0 74d7ae76 00000000 06cc9130 00000000 v..t….0…….
36CDFF00 36cdff20 0064aa41 06bb3480 000003e8 ..6A.d..4……
36CDFF10 36cdff28 06b1ed60 06b1ed20 01b31418 (..6`… …….
36CDFF20 36cdff44 0064aaa5 00000000 00000000 D..6..d………
36CDFF30 06b1fdb0 0064a09f 00000000 01b31418 ……d………
36CDFF40 00000000 36cdff7c 0089dffd 06b1fdb0 ….|..6……..
36CDFF50 ebe611ab 00000000 01b31418 01b31418 …………….
36CDFF60 80000003 36cdff50 36cdf2f4 36cdffc4 ….P..6…6…6
36CDFF70 0089e160 dc783497 00000000 36cdff88 `....4×........6
36CDFF80 0089e0a5 00000000 36cdff94 747a339a ………..6.3zt
36CDFF90 01b31418 36cdffd4 76f39ef2 01b31418 …….6…v….
36CDFFA0 419361b0 00000000 00000000 01b31418 .a.A…………
36CDFFB0 80000003 747c76f7 747c76f7 36cdffa0 …..v|t.v|t…6
36CDFFC0 36cdf2f8 ffffffff 76f771d5 01ac5b54 …6…..q.vT[..
36CDFFD0 00000000 36cdffec 76f39ec5 0089e023 …….6…v#…
36CDFFE0 01b31418 00000000 00000000 00000000 …………….
36CDFFF0 00000000 0089e023 01b31418 00000000 ….#………..

—> Error Logs <—
Disk read failed with error 1117 (incomplete): file ‘D:\Games\Guild Wars 2\Gw2.dat’
Disk read failed (1117): file ‘D:\Games\Guild Wars 2\Gw2.dat’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6719
Version = 8.17.0010.1140
Description = AMD Radeon HD 6900 Series
Compat = 0×00000000
VidMem = 1757 MB

Strange, DxDiag doesn’t list your Disk drives.

Anyway, have you tried scanning your HDD for errors?

I have checked and there are none. It still crashes when I try to run the -repair for the game.

I have the exact same problem, it temporary fixes the problem when you log onto a diffrent windows user account (as administrator). Eventually, Anet’s tech support told me to format/replace my HDD. Replacing was a little extreme since mine is pretty much new once i ran a format the game ran fine for a day or so, but now as soon GW2 crashes my skype goes down with it due to an I/O error…. Do you have the problem with any character in paticular? This problem only pops up when I’m playing on my warrior and rarely on my ranger, this problem never occured on my engineer or mesmer.