Game Not Running

Game Not Running

in Account & Technical Support

Posted by: Res.4710

Res.4710

Just downloaded the lastest patch/hotfix, whatever you wish to call it, and my login button is greyed out.
Disabled my firewall, still didn’t work.
Ran as admin, still didn’t work.
Rolled my game back, still didn’t work.

Game Not Running

in Account & Technical Support

Posted by: hitsauce.1075

hitsauce.1075

I am experiencing the same problem as you do T_T

Game Not Running

in Account & Technical Support

Posted by: puffmouse.7189

puffmouse.7189

I get no errors, no feedback, the game just will not run. I have been playing just fine for nearly every night since early access. This patch just suddenly killed the game. I have the auto start button checked so it counts down for five seconds but then never starts. The play button is greyed out. Running as admin of course, no firewall issues, the game has been fine since launch. Also no errors display.

Game Not Running

in Account & Technical Support

Posted by: AnubisMe.6579

AnubisMe.6579

same problem for me

Game Not Running

in Account & Technical Support

Posted by: syraal.3521

syraal.3521

Ditto. Patch ran in. No errors. Play button grayed out. Had worked fine for weeks.

Game Not Running

in Account & Technical Support

Posted by: hitsauce.1075

hitsauce.1075

I got mine working ^^

Game Not Running

in Account & Technical Support

Posted by: puffmouse.7189

puffmouse.7189

i clicked cancel on the email resend button and it launched. the last dozen times i had tried to verify my account it failed so i gave up and ignored it.

Game Not Running

in Account & Technical Support

Posted by: Sen.1057

Sen.1057

Same issue game ran fine pre-patch now – crashes on boot up. looks like something to do with memory allocation? lots of free memory tho.

  • Crash <—*
    Exception: c0000005
    Memory at address 00000000 could not be read
    App: Gw2.exe
    Pid: 5644
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 15572
    Module: awesomium.dll
    When: 2012-09-26T03:42:19Z 2012-09-25T20:42:19-07:00
    Uptime: 0 days 0:00:30
    Flags: 0

Game Not Running

in Account & Technical Support

Posted by: Sen.1057

Sen.1057

here is my DxDiag.

Attachments:

Game Not Running

in Account & Technical Support

Posted by: XcomCaveRat.4059

XcomCaveRat.4059

@Sen

AFAK, awesomium is web interface api. It’s used by Trading Post.. so why would it crash upon start-up??? I checked with my client (which is working) and awesomium isn’t used during splash screens. Anyway.
go to:
C:\Users\{UserName}\AppData\Local\Temp and try to find folder called gw2cache -{lotsof numbers and letters}. If you find it, delete it.

-Also, go to Documents/Guild Wars 2 and delete local.dat. (note that this will reset any changes you might have made in the settings so back it up first, just in case).

- Run a repair on the client
-If you have applications such as Steam or Google Chrome open, close them.

Check if it works now by running the client as Admin.

Gandara

Game Not Running

in Account & Technical Support

Posted by: syraal.3521

syraal.3521

@hitsauce – What did you do to make it work?

Game Not Running

in Account & Technical Support

Posted by: Sen.1057

Sen.1057

XcomCaveRat.4059 thanks – your advice worked. Deleting the Cache folder alone did the trick. Cheers.

Sen

@Sen

AFAK, awesomium is web interface api. It’s used by Trading Post.. so why would it crash upon start-up??? I checked with my client (which is working) and awesomium isn’t used during splash screens. Anyway.
go to:
C:\Users\{UserName}\AppData\Local\Temp and try to find folder called gw2cache -{lotsof numbers and letters}. If you find it, delete it.

-Also, go to Documents/Guild Wars 2 and delete local.dat. (note that this will reset any changes you might have made in the settings so back it up first, just in case).

- Run a repair on the client
-If you have applications such as Steam or Google Chrome open, close them.

Check if it works now by running the client as Admin.

Game Not Running

in Account & Technical Support

Posted by: XcomCaveRat.4059

XcomCaveRat.4059

^ Glad to hear it worked

Gandara