Game crash after opening Hero Panel.
Technical Support
Hi Peshyy,
This could be a result of using the Beta drivers as drivers are what your crash logs are actually pointing to:
Module: nvd3dum.dll
That said, I’d recommend using the 335.23 WHQL drivers as the Beta drivers aren’t technically supported.
Aside from that, since this is only happening on one character I can suggest the following, but I still would advise rolling back your drivers:
lease go to your shortcut for Guild Wars 2 and right click it and choose properties.
In the line that says Target, add a space at the end of whats there and then -prefreset
It should look something like this: “C:\Games\Guild Wars 2\Gw2.exe” -prefreset
Click apply and then ok.
Once the above is done, try launching the game and logging into the character you are having issues with. If this resolves the issue, go back into your shortcut again and remove the -prefreset line.
Hope this helps!
Thank you for the information.
I’ve done the reset and I’ve found what causes the crash.
It’s when I set the Render Sampling to Supersample. And I don’t know why it only causes the crash with my main character. It didn’t have a problem before so it might be from the drivers. I’ll keep this setting at Native, ’cause it works as it is. Thank you for the support