Game crash log, an idea ?
—> Thread 0×10b4 <—
—> Trace <—
Pc:0074b1c5 Fr:1110ff18 Rt:00741eaa Arg:00000000 181de950 0cb50698 1110ff48
Pc:00741eaa Fr:1110ff2c Rt:00741efb Arg:181de954 00731aff 00000000 0cb50698
Pc:00741efb Fr:1110ff48 Rt:0099048d Arg:181de950 8333b5c7 00000000 0cb50698
Pc:0099048d Fr:1110ff80 Rt:00990535 Arg:00000000 1110ff98 7653495d 0cb50698
Pc:00990535 Fr:1110ff8c Rt:7653495d Arg:0cb50698 1110ffdc 77d098ee 0cb50698
Pc:7653495d Fr:1110ff98 Rt:77d098ee Arg:0cb50698 736abbd0 00000000 00000000
Pc:77d098ee Fr:1110ffdc Rt:77d098c4 Arg:ffffffff 77cfe0cc 00000000 00000000
Pc:77d098c4 Fr:1110ffec Rt:00000000 Arg:009904b3 0cb50698 00000000 00000000
—> Thread registers <—
eax=81409998 ebx=0178f060 ecx=3dbf4210 edx=01594000 esi=3dbf4210 edi=3dbf18a0
eip=0074b1c5 esp=1110fecc ebp=1110ff18
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
ebx-32 0178F040 00000000 00000000 0000ffff 00000000
ebx-16 0178F050 0000ffff ffff0000 00000000 00000000
ebx 0 0178F060 01407930 01407920 01407908 181de950
ebx16 0178F070 1830941c 187d4890 01734584 1aaa00b0
ebx+32 0178F080 00000000 00000002 00000000 00000000
ebx+48 0178F090 00000001 00000008 3dbf33c0 18466440
ecx-32 3DBF41F0 00000000 00000000 c44b1a1c c39677a5
ecx-16 3DBF4200 c11efc3b 00000000 42fd4251 430cf638
ecx 0 3DBF4210 81409998 00000008 34bee228 3dbf18a0
ecx16 3DBF4220 3f5a52ce bf00dad7 be0e6569 c480d8ba
ecx+32 3DBF4230 c360d7f9 c1dc9033 00000000 00000000
ecx+48 3DBF4240 00000034 3689a25c 3689a228 00000030
edx-32 01593FE0 64657461 6e616843 206c656e 48505344
edx-16 01593FF0 20646165 74696e55 00000000 00000000
edx 0 01594000 00a23fd0 00a24060 00a25360 00a4c540
edx16 01594010 00f005b0 00a23f70 00a240a0 00a22050
edx+32 01594020 00a244d0 00a240c0 00a22490 012457c0
edx+48 01594030 00bb5df0 00a22510 00a22780 00a22870
esi-32 3DBF41F0 00000000 00000000 c44b1a1c c39677a5
esi-16 3DBF4200 c11efc3b 00000000 42fd4251 430cf638
esi 0 3DBF4210 81409998 00000008 34bee228 3dbf18a0
esi16 3DBF4220 3f5a52ce bf00dad7 be0e6569 c480d8ba
esi+32 3DBF4230 c360d7f9 c1dc9033 00000000 00000000
esi+48 3DBF4240 00000034 3689a25c 3689a228 00000030
edi-32 3DBF1880 00000000 00000000 c44a06e4 c389983d
edi-16 3DBF1890 c13ef578 00000000 4283b00d 429c15a1
edi 0 3DBF18A0 01409998 00000009 3dbf4218 3dbf4760
edi16 3DBF18B0 bf5cc593 3f00cf87 3d645333 c4813215
edi+32 3DBF18C0 c35f3b35 c1d98107 00000000 00000000
edi+48 3DBF18D0 00000034 3dc00fb4 3dc00f80 00000030
—> Code <—
0074B1A5 b9c01579 01e8813c ffff8d45 b8508bce …y…<…E.P..
0074B1B5 e8a6f8ff ff5f5e8b e55dc356 8bf18b06 ….._^..].V….
0074B1C5 8b5008ff d283f801 7e0433c0 5ec3f646 .P……~.3.^..F
0074B1D5 38017520 8b463885 c0741983 787c0075 8.u .F8..t..x|.u
0074B1E5 e9837844 0075e3f6 40380175 078b4038 ..xD.u..8.u..8
0074B1F5 85c075e7 b8010000 005ec356 8bf1e828 ..u……^.V…(
—> Stack <—
1110FECC 3dbf4210 007410ce 181de954 00000008 .B.=..t.T…….
1110FEDC 0178f060 0178f060 7ffe0008 7ffe0010 `.×.`.×.........
1110FEEC 00102e21 00000000 25134c01 00000000 !……..L.%….
1110FEFC 00d46fd2 00000000 181de954 3f800000 .o……T……?
1110FF0C 00000000 00000000 00000113 1110ff2c …………,…
1110FF1C 00741eaa 00000000 181de950 0cb50698 ..t…..P…….
1110FF2C 1110ff48 00741efb 181de954 00731aff H…..t.T…..s.
1110FF3C 00000000 0cb50698 00000000 1110ff80 …………….
1110FF4C 0099048d 181de950 8333b5c7 00000000 ….P…..3…..
1110FF5C 0cb50698 0cb50698 c0000005 1110ff54 …………T…
1110FF6C 1110fa74 1110ffcc 009905f0 934c667f t…………fL.
1110FF7C 00000000 1110ff8c 00990535 00000000 ……..5…….
1110FF8C 1110ff98 7653495d 0cb50698 1110ffdc ….]ISv……..
1110FF9C 77d098ee 0cb50698 736abbd0 00000000 …w……js….
1110FFAC 00000000 0cb50698 c0000005 00000000 …………….
1110FFBC 1110fa58 760a940b 1110ffa4 1110fa58 X……v….X…
1110FFCC 1110ffe4 77d514b1 15aadd0c 00000000 …….w……..
1110FFDC 1110ffec 77d098c4 ffffffff 77cfe0cc …….w…….w
1110FFEC 00000000 00000000 009904b3 0cb50698 …………….
—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Texture missing mip chain: 0×0265ff
Texture missing mip chain: 0×026605
Texture missing mip chain: 0×026606
Texture missing mip chain: 0×026602
Texture missing mip chain: 0×026604
Texture missing mip chain: 0×026603
Texture missing mip chain: 0×026601
Texture missing mip chain: 0×026600
—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×679a
Version = 8.17.0010.1280
Description = AMD Radeon HD 7900 Series
Compat = 0×00000000
VidMem = 4095 MB
Any idea ? (I stressed my cpu, gpu and Ram with wprime95, occt and memtest → No error)
I have this problem too.
na server and china server
I use ramdisk
—> Crash <—
Exception: c0000005
Memory at address e07e8910 could not be written
App: Gw2.exe
Pid: 3664
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 32998
When: 2014-05-09T03:59:38Z 2014-05-09T11:59:38+08:00
Uptime: 0 days 0:44:11
Flags: 0
—> System <—
Name: WEI-PC
IpAddr: 192.168.1.106 192.168.56.1
Processors: 2 [GenuineIntel:6:7:10]
OSVersion: Windows 6.1 (64 bit)
—> System Memory <—
Physical: 2066MB/ 7679MB 26%
Paged: 2406MB/ 8189MB 29%
Virtual: 2234MB/ 4095MB 54%
Load: 73%
CommitTotal: 5782MB
CommitLimit: 8189MB
CommitPeak: 6381MB
SystemCache: 2380MB
HandleCount: 31941
ProcessCount: 89
ThreadCount: 1270
—> Process Memory <—
Private: 1332MB
WorkingSet: 1319MB
PeakWorkingSet: 1562MB
PageFaults: 1850945
Same problem, I posted separately… seems to be happening since latest update for me as well.
I seem to have fixed the problem:
Right click your game icon.
Click “properties.”
Go to the “compatibility” tab.
Make sure your game is running with your version of Windows.
I had mine in compatibility mode for Windows XP, I was superstitious about another issue from a long time ago and left it as such… now changing my game to start back up in Windows 7 seems to have fixed it. Hope this helps! If not, sorry, that’s all I know!
Nevermind – just had another randocrash. Was able to play several hours yesterday without any issues.
Well i have this problem too. Help pls!!
Attachments:
Someone know what to do with this problem???
Tried repairing the game client, still crashing. Looking for further suggestions. Crashes occur every 10 minutes or so.
This has been happening to me, too. Happens randomly. That sad thing is that it has happened so frequently that I can tell when I should log out by how the “toons” act in game. For instance if I start to notice that I can’t hear my toons steps, but I can hear the background music then I know it’s time to log out before the freeze happens. When it starting happening, I read around and found recommendations to update all my drivers, did that 2 days ago. Also on a hunch I uninstalled GW2 and re-installed completely hoping there was some kind of gap in the data that was causing it. Yesterday it crashed big time in Lornar’s Pass mapping. Got a blue screen with a windows error.
I shut the computer down and was able to get back in this morning and then it started crashing again. This time there was just a freeze happening to the toon and after about two minutes he was able to move again, but there was no background sound. I escaped to desktop.
All this started after a Windows 8.1 Pro update which “coincidentally” happened around the same time as the MegaServer roll out.
Attachments:
This has been happening to me, too. Happens randomly. That sad thing is that it has happened so frequently that I can tell when I should log out by how the “toons” act in game. For instance if I start to notice that I can’t hear my toons steps, but I can hear the background music then I know it’s time to log out before the freeze happens. When it starting happening, I read around and found recommendations to update all my drivers, did that 2 days ago. Also on a hunch I uninstalled GW2 and re-installed completely hoping there was some kind of gap in the data that was causing it. Yesterday it crashed big time in Lornar’s Pass mapping. Got a blue screen with a windows error.
I shut the computer down and was able to get back in this morning and then it started crashing again. This time there was just a freeze happening to the toon and after about two minutes he was able to move again, but there was no background sound. I escaped to desktop.
All this started after a Windows 8.1 Pro update which “coincidentally” happened around the same time as the MegaServer roll out.
It doesn’t seem like you’re having the same crash issues as us. Can you check your crash log and see if you get a similar error message to those who posted above?
What happens to us when we crash is that the game is running perfectly, then simply stops running without warning. Most often, the game simply closes and says an unexpected error occurred. It’s impossible to push the “send error report” button because the GW2 cursor is still present on my screen and cannot click anything.
I am hoping that soon a moderator will comment on this issue. I was considering making in-game purchases but why should I do that when the game isn’t reliable?
Same exact problem here, seems to be completely unrelated to anything else aside from the game itself. I made a thread about it but no luck, I’m really hoping this is addressed soon because I’m completely out of options aside from simply not playing. I was fine yesterday, not a single crash, but today I’ve been playing for two hours (if that) and I’ve crashed four times. I’m at my wit’s end here, anet please.
Hello
Iam also having the same issue. This started on windows 7 (64) believed it was due to a sound issue.
So I installed windows 8.1 yesterday and still having the same issue.
See attached crash log
Attachments:
Yep, same problem. Game runs fine, then bang. Freezes or shuts down. My ArenaNet file isn’t being updated, though, even when the client knows it crashed and submits an error report to ArenaNet. Very rarely it gives me a memory BSOD but I’ve done enough tests to rule out my system as the cause, and this issue is restricted to GW2. It ran absolutely fine up until a couple of weeks ago when this issue started randomly occuring.
(edited by dace.8019)
Well I’m not getting BSOD now after I installed 8.1 but still getting a lot of crashing 5 sec to 15min.
However, I can play up to an hour or more if I put all graphics to lowest settings.
If I have to then I must.
Sucks this is happening with a event. I’ve blown through so many tickets and freezes right before I kill a boss. So have to re do everything all the time.
Mine still crash all the time.. Would love a solution.. ;_;
Ihace been having the same problem for more than a week now. Has anyone found a solution yet? I have tested all my hardware and memory, no problems there. No problems with any other games either. I run windows 7 64 bit. Gtx480, 8gb ram i7 3770 3.4gb.
-mredus.deviantart.com-
I put in a ticket with Tech Support and after running a lot of tests on my PC they suggested that I stop overclocking my processor. If you have an overclocked processor this may be contributing to the game crash, so try putting your processor on the regular settings. I haven’t played all that much since I did this, but no crash issues in about 4-5 hours of play. That’s much better than before. Hope this helps.