Game crash problems

Game crash problems

in Account & Technical Support

Posted by: Isaac.8647

Isaac.8647

Q:

I been having this problem for a long time. Everytime when it have the Video showing, this crash come up. Can some one tell me what to do? My computer is running Windows 8, NVIDIA GeForce GTX 650 Ti BOOST, i7 4770K, 16gb ram.

Attachments:

Game crash problems

in Account & Technical Support

Posted by: Isaac.8647

Isaac.8647

—> Crash <—
Exception: c0000005
Memory at address 00000000 could not be read
App: Gw2.exe
Pid: 2756
Cmdline:
BaseAddr: 00380000
ProgramId: 101
Build: 37556
Module: ExSrv.dll
When: 2014-08-16T14:38:26Z 2014-08-16T07:38:26-07:00
Uptime: 0 days 0:00:27
Flags: 0

—> System <—
Name: ISAAC
IpAddr: 169.254.11.36 169.254.234.195 192.168.1.101
Processors: 8 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 12550MB/16330MB 76%
Paged: 27687MB/32714MB 84%
Virtual: 2586MB/ 4095MB 63%
Load: 23%
CommitTotal: 5026MB
CommitLimit: 32714MB
CommitPeak: 5073MB
SystemCache: 4017MB
HandleCount: 45613
ProcessCount: 111
ThreadCount: 1319

—> Process Memory <—
Private: 1242MB
WorkingSet: 1178MB
PeakWorkingSet: 1180MB
PageFaults: 926762

—> Game Context <—
MapId: 50
Flags: 0×241
ElapsedTime: 00:00:15

—> World State <—
<WorldState BufferCapacity=“42696704” BufferUsed=“16175962” DrawCalls=“1345” Fps=“60” EffectLights=“0” Lights=“94” Materials=“646” Particles=“5522” Submodels=“1350” TextureLoadsPending=“0” TextureMemory=“644704990” Triangles=“835135” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“174130280” CameraPos=“-1757.29, 6029.95, -1037.87” CameraFwd=“0.971709, 0.0719596, 0.224951” MapName=“wZY+N.PVPAc” MapNamespace=“23XIa” MapSector=“IJwR+.9AEbH” MapType=“Public” MapFloor=“1” MapId=“50” MapTimeOfDay=“1.000000” PlayerFacing=“0.997168, 0.0752027, 0” PlayerPos=“-1174.27, 6073.13, -844.674” PlayerVelocity=“0, 0, -0” />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.16520 (64/32-bit compatible)]

Game crash problems

in Account & Technical Support

Posted by: Isaac.8647

Isaac.8647

—> Thread 0×4dc <—

—> Trace <—
Pc:052769cb Fr:065bf274 Rt:60a55baf Arg:00000000 0001c400 59eb2478 59eb2420
Pc:60a55baf Fr:065bf28c Rt:60a56624 Arg:59eb2478 59eb0600 00000a3c 60a82220
Pc:60a56624 Fr:065bf2f0 Rt:60a5143a Arg:59eb2420 0043b1d0 00000010 00000002
Pc:60a5143a Fr:065bfb10 Rt:60a51a74 Arg:56bcfdfe 02104400 00000000 00000000
Pc:60a51a74 Fr:065bfb4c Rt:0092665a Arg:56bcfdfe 02104400 22d7ce70 00000000
Pc:0092665a Fr:065bfb68 Rt:0075a817 Arg:56bcfdfe 00000000 22d7d0a8 22d7d0ac
Pc:0075a817 Fr:065bfb98 Rt:0074e0f4 Arg:28efa910 569cd860 00000000 00000008
Pc:0074e0f4 Fr:065bfbd0 Rt:0074f66e Arg:22d7ce70 56bcf7e8 28efa910 56bd2240
Pc:0074f66e Fr:065bfbf4 Rt:0074f701 Arg:00000000 00000824 28efa910 28efa910
Pc:0074f701 Fr:065bfc14 Rt:0074fc6a Arg:28efa910 28efa910 28efa910 065bfc3c
Pc:0074fc6a Fr:065bfc28 Rt:0074b9b7 Arg:045f9a30 00000011 00000011 065bfc60
Pc:0074b9b7 Fr:065bfc3c Rt:003a4fb2 Arg:3c8b3c4c 045fa464 286aa2b0 065bfc9c
Pc:003a4fb2 Fr:065bfc60 Rt:003a752e Arg:3c8b3c4c 00bb0896 045fa420 045fa770
Pc:003a752e Fr:065bfca8 Rt:00bacfa9 Arg:045fa420 0000000c 286aa2c0 00000008
Pc:00bacfa9 Fr:065bfd08 Rt:00bae109 Arg:ef5efafc 00000001 000dcacb 0463eb40
Pc:00bae109 Fr:065bfd40 Rt:00bac84f Arg:04556300 0463eb40 00714d5e 00000000
Pc:00bac84f Fr:065bfd60 Rt:009a4e98 Arg:04556300 ef5efa24 00000000 0463eb40
Pc:009a4e98 Fr:065bfd98 Rt:009a4fc0 Arg:00000000 065bfdb0 75cd919f 0463eb40
Pc:009a4fc0 Fr:065bfda4 Rt:75cd919f Arg:0463eb40 065bfdf4 77d3a22b 0463eb40
Pc:75cd919f Fr:065bfdb0 Rt:77d3a22b Arg:0463eb40 99f60d4d 00000000 00000000
Pc:77d3a22b Fr:065bfdf4 Rt:77d3a201 Arg:ffffffff 77d2f212 00000000 00000000
Pc:77d3a201 Fr:065bfe04 Rt:00000000 Arg:009a4f44 0463eb40 00000000 00000000

—> Thread registers <—
eax=00000000 ebx=59eb24d4 ecx=00000000 edx=052769b0 esi=59eb2478 edi=59eb24d8
eip=052769cb esp=065bf248 ebp=065bf274
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

ebx-32 59EB24B4 00013c66 00000000 000001a4 00000000
ebx-16 59EB24C4 00000000 00000000 00000000 00000000
ebx 0 59EB24D4 00000000 00000000 00000000 00000000
ebx
16 59EB24E4 00000000 00000000 00000000 00000000
ebx+32 59EB24F4 00000000 00000000 00000000 00000000
ebx+48 59EB2504 00000000 00000000 00000000 00000000
edx-32 05276990 08c25de5 f97c6800 01e80527 83000028
edx-16 052769A0 5e5f04c4 7800aab8 e58b5b88 0008c25d
edx 0 052769B0 0424448b 000c7883 408b0e74 89088b0c
edx
16 052769C0 8b042444 e0ff2c41 8b10408b 24448908
edx+32 052769D0 0c418b04 cccce0ff cccccccc cccccccc
edx+48 052769E0 1024548b 245c8b53 0c7b8308 6c8b5500
esi-32 59EB2458 00000000 00000000 00000000 00000000
esi-16 59EB2468 00000000 00000000 00000000 00000000
esi 0 59EB2478 053841d0 0001c400 00002600 0000bb80
esi
16 59EB2488 00000010 00000002 00007fff 00007fff
esi+32 59EB2498 00000000 00000000 00000000 00000000
esi+48 59EB24A8 00000000 00000000 00000000 00013c66
edi-32 59EB24B8 00000000 000001a4 00000000 00000000
edi-16 59EB24C8 00000000 00000000 00000000 00000000
edi 0 59EB24D8 00000000 00000000 00000000 00000000
edi
16 59EB24E8 00000000 00000000 00000000 00000000
edi+32 59EB24F8 00000000 00000000 00000000 00000000
edi+48 59EB2508 00000000 00000000 00000000 00000000

Game crash problems

in Account & Technical Support

Posted by: Isaac.8647

Isaac.8647

—> Error Logs <—
VerifyAccess failed or denied access with 0×80070716 – 1
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Texture missing mip chain: 0×066f6c
Texture missing mip chain: 0×066f6d
Texture missing mip chain: 0×0bd637
Texture missing mip chain: 0×0bd634

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×11c2
Version = 9.18.0013.4052
Description = NVIDIA GeForce GTX 650 Ti BOOST
Compat = 0×00100000
VidMem = 4037 MB