Guild Wars 2

My game has serious crash/game client freeze after the latest patch and I can submit a report to arenanet (it’s that serious) … still unable to play for more than a few minutes before it crashes. Hope the problem get solved so I can participate in this one time event this weekend.

Here’s the part of the error log from the report ..

—> Crash <—
Exception: c0000005
Memory at address 00000000 could not be written
App: Gw2.exe
Pid: 4744
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16071
When: 2012-11-16T08:23:09Z 2012-11-16T00:23:09-08:00
Uptime: 0 days 0:00:49
Flags: 0

—> Error Logs <—
Couldn’t find missile launch point for gadget ‘0×1a0bc’.
Model ‘0×0108b9’: UnlinkModel called on CModel without LinkComponent
Model ‘0×007209’: Can’t unlink child ‘0×00e886’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×007209’: Can’t unlink child ‘0×00d16b’ from parent bone ‘wristl’, there’s no bone with that name.
Model ‘0×007209’: Can’t unlink child ‘0×00d16b’ from parent bone ‘wristr’, there’s no bone with that name.
Model ‘0×007209’: Can’t unlink child ‘0×00e7ff’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×007209’: Can’t unlink child ‘0×00d137’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×00721d’: Can’t unlink child ‘0×00e886’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×0065fa’: UnlinkModel called on CModel without LinkComponent
Model ‘0×006a93’: UnlinkModel called on CModel without LinkComponent

Is it a known problem or just me ?

Hi all,

Since todays patch 16/11 when I jump into the game it runs as always, but where it used to crash for me during map transitions since 3 patches ago, a bug i could live with, although very annoying. Now the problem is alot worse, the game simply crashes without any bug report like every 3-5 minutes, the game became unplayable!

anyone else expiriencing this problem?

yes!i get a file has been corrupt and it keeps telling me to repair it and im lucky if i get to play for 5 mins

Here’s the thing, I managed to teleport out of Lion’s Arch to Far Shiverpeaks, no crashing for a while, but then it randomly just closed the game after about 20 mins without a bug report.

Went back in, now headed towards Cursed Shores, again, after about 20-30 minutes, the game closed and just crashed, no bug report. I did the repair, I even re-installed the game totally 4x by now.

Nothing works. It seems to me the game has a memory leak, wich stacks till it overflows and simply closes the game, or disconnects you.

I have yet to receive any feedback regarding this matter from ANet.

I have the game crashing problem as well … the game either freezed or I’m asked to send a report to arenanet.

I’ve been getting that since about 3 patches ago on map transfers and other rare occasions.

Its not since this latest patch my game just crashes almost every 20-30 minutes, making it unplayable.

Ditto for me.

Hardware’s fine, Windows 7 x64, latest drivers for everything. Game’s run fine since the first beta weekend, but about three weeks ago, I’ve started to get intermittent crashes.

At some random point after a few minutes to hours of playing the game will freeze with one or more looping sounds (seemingly more often while accessing either the map or the inventory).

Sometimes the game will pop up an error report dialog. Other times it requires me to alt-tab and use the task manager to close things down.

Either way, not fun.

Sounds similar to my issue, you’re not alone.

Similar problems here, but I get a bug report most of the time.

I keep stuck in loading page after the latest update…

If you are running a 32bit OS, some have found that deleting the local.dat file from GW2 root folder and rebooting fixed their issue.

https://forum-en.gw2archive.eu/forum/support/tech/GW2-only-for-64-bit-OS/first#post756151

Rabbiddog.7690:

If you are running a 32bit OS, some have found that deleting the local.dat file from GW2 root folder fixed their issue.

https://forum-en.gw2archive.eu/forum/support/tech/GW2-only-for-64-bit-OS/first#post756151

No effect here

Oh atleast im not the only person who got this issue. I’m having the same problem here, game either crashes with the exact same error message as the thread starter, or my game freezes and I need to restart.
And that before the event, great.
I’m getting mad if I can’t be on the event this weekend. I missed the halloween event already.

Suddenly getting a lot of crashes after that last update myself….up until this point I might see one every couple days. Literally after the new patch, its a couple an hour.

My fastest crash after being ingame was about 5 seconds.
Logged in, took one step or two steps and crash.
Another time a freeze after a couple of steps.
Sometimes I survive for 3 minutes without any crashes. This is totally awkward.

Vlaneykins.2654:

Oh atleast im not the only person who got this issue. I’m having the same problem here, game either crashes with the exact same error message as the thread starter, or my game freezes and I need to restart.
And that before the event, great.
I’m getting mad if I can’t be on the event this weekend. I missed the halloween event already.

Yeah, it’s going to really suck if I can’t enjoy this event.

I’ve got the same problem here.

It works again. I’ve deleted local.dat and restarted my computer. Maby they fixed it, or I did. Doesn’t matter I’ve got GW2

same here. either gets really laggy, or says “client lost connection” every 5 min. doesn’t even matter where I am. If I’m in pve or pvp maps =/

No replies from the tech-team yet?
That means we can’t be on this event?
How great is that?

Im having the same issue of crashing after a couple minutes since the patch. Ive only been playing about a week but this is the first time ive experienced this. I’ll also note, although it may not be linked, when gw2 is not running and i try playing WoW my latency is terrible and makes that game unplayable as well. this problem started at the same time.

My game crashes nearly instantly after I log-in, I get to see where my character is and then nothing moves and GW2 doesn’t respond, it doesn’t even offer to send a message to Arenanet

I still cannot play gw2 since yesterday … seems like many people have the same problem as I do but I don’t see any reply regarding this issue. Is the problem identified ? Is it being fixed ? Am I going to miss this one time event ? What could be wrong ? I renewed the drivers, reinstalled game client, deleted local.dat, etc … still doesn’t work … any other suggestion at least I can TRY to fix the problem ….

I just wanted to post here to say thanks for those who figured out this problem. Luckily I play this on my MacBook and was able to limp along on the Mac side, but with the mac client so poorly optimized I have to run much lower settings. I’m very glad you guis figured this out and shared your solution.

i got same problem, as i played for 12 hours smooth game yesterday, and i’ve been playing GW 2 since mid september, and everything run smoothly until yesterday…

suddenly my computer crashed.. cant go back in game till now..
i can login, but after i click “play” the flickering black screen comes, and GW 2 is not responding.. Had to end it with task manager, and my computer got affected, cant shut down, or restart.. I had to restart it by pressing the reset button.

ANET, i know you guys busy with the events, but, I also want to experience the event..
solution please…

i’m afraid if i tried anything, it will affecting my CPU, as i got a BSOD this morning when i starting my computer.. Never had a BSOD before..

have the same problem as Deddy.8475 here.

It`s absolutely the same with me. And my last try to enter the game i was unable to log in. I wander why nobody from support say something about that issue

there is still no solution to this problem?

There is seriously no solution even though there was a patch?
This is ridiculous
One more afternoon, and I refund my money. This is a joke.

Try that: https://forum-en.gw2archive.eu/forum/support/tech/Fix-found-my-black-screen-login-problems/first#post769727
My problem is solved for now

My game still crashed after today patch.I try every solution since yesterday.My last hope is reinstall the client(14G+ is pain).I hope Anet find the solution and fix it via patch as fast as possible.I can’t participate one life time event

I never had crashed problem even once before Lost Shore patch and I just run GW2 with old PC like AMD Dual core 2.4 2G DDR1 ram Geforce 8500 GT

I cannot even get to the character select screen.
Apparently I have a hardware failure, even though yesterday when I played the game ran as smooth as can be.
Maximum details, 1080p native, at 60 FPS with a dip to 50-55ish on super busy moments. 45-50ish when running in supersample.
(I use MSI Afterburner to keep track of that while playing, for those who are curious to know.)

I recently changed to a monitor that is bigger than my old one…size wise but not resolution wise.
I went from 1920×1200 (16:10 – 25.5’) to 1920×1080 (16:9 – 32’)
However, this change was last week and thus pre-patch AND the game actually ran BETTER with the new screen… It’s a smaller (but negligible) resolution change, so that was to be expected.

All my other hardware didn’t change in the slightest.
Yet the recent patch destroyed my ability to play the game…not happy with that.
Here’s hoping this is just a patch error and not my 8-month old computer dying.
All my other stuff runs better or the same as before, so my money’s on it being the patch that’s the problem here.

same problem as the rest but in spvp i dont get the error and i play normally.

I just started having a similar problem after downloading the latest patch an hour ago, and then playing for about 25-30 minutes. My screen started freaking out, and my PC ultimately locked up (though I could hear the Guild Wars 2 music in the background, even though the screen had gone black by that point). I forced my computer to shutdown, and upon starting up the game after rebooting, it freaked out again after less than a minute.

THEN, after forcing a reboot again, I now started getting the blue screen of death immediately once Windows booted up (I didn’t even touch the game). Yelp!! I had just upgraded the Nvidia drivers a day or two earlier, so after seeing the BSOD happen 2 or 3 times in a row, I rolled back to an earlier restore point in safe mode (which came up just fine). I can get into Windows just fine now, but I’m worried about starting up GW2 again…

I should also mention that I have an MSI GeForce GTX 560 Ti video card, for those that are curious, and I’ve never had a problem with GW2 over the two months that I’ve been playing it, up until today.

Just updated the game and still not working, game freezed at the map loading screen … seems like this problem is related to Nvidia graphic cards/ driver …

Something is definitley wrong with this mornings patch. The screen loads very slow and when the graphics render in my toon is not there it shows like first person view and cant move and stuck between an invisible wall or something. moving from wp to wp doesn’t help. It has also disabled my audio and i am unable to hear anything in the game or outside of the game, like media player. I just finished updating all necessary updates for windows 8, but that didn’t help. Roll back whatever patch you implemented i want my audio back.

The problem will probably be gone once they remove the Lost Shore event and roll back to normal … but I’d love to experience this event and complete the monthly achievements, etc. Sigh …

and still, no response from ANET….
update, i tried to login once today, launcher run well, and then click “PLAY”, and a flickering black screen i got.. after 10-15 sec, GW 2 music running, but still.. black screen..
after 30 seconds, my monitor turned off, no signal, but CPU and GW 2 character selection music still running so, once again i pushed the reset button…

NEED HELP ASAP ANET~

I can play normal… almost, when I seem to change map, does not matter which one, if I’m lucky the game will not crash. I think the chances for not getting a crash is around 1/5 times.

also in the “error log”, it says that it get an “fatal disk error (64)”, have googled it but nothing, also saying something that it can’t read local.dat, but I know it can, cause I’ve moved the old one to a TMP-folder, and it created a new one, and also then when trying to change map, I got a crash

most annoying thing is that I ran GW2.exe, with -repair command, also when it had verified the files, what happen… crash

getting so mad at this now

EDIT

I’ve never had a problem with GW2 over the two months that I’ve been playing it, up until today.

same here

Crashing in tpvp as well. I’m getting the old loading screen freeze after death. This happened about a month ago after a new patch. Fix this! I can’t finish my tournament games and many times it is in the last few seconds of the game where I get kicked.

Deddy you did try the fix suggested correct? What you’re describing is exactly what I experienced until I deleted my local.dat file in my gw2 directory. All that does is resets your settings to default.

bump, i can’t get into the game for even 5 secs without crashing… would be nice to get some help from A-Net support team with this problem.

hi guys,
have anyone of you experience this? i was able to login and check all my chars after i select one of them , and it goes to the loading screen then it will prompt an error ?
then the game will quit? sample error[ 5:11:3:157:101]

Update on my attempts to find a resolution:

• Reinstalling the game
• Updating GPU drivers (to beta, even)
• Updating windows
• Lowering game graphic settings
• Adjusting CPU OC
• Checking RAM speed
• Adjusting fan speed for GPU and CPU (I’ve even added fans, lol)
• Tried using “-useOldFov” in shortcut dir
• Checking paging file size for all drives

I know Anet is working hard on this. I’m a little sad that I completely missed the weekend events, but I’m just eager to be able to get back in game with no issues.

Edit:

Intel i7-960
Asus sabertooth x58
Windows 7 x64
Crucial 16g DDR3
Nvidia GTX 580

If I change graphic settings in game to the lowest possible I can stay in game for about 30 mins before freezing/getting dropped to desktop.

@robber.4613
cant find the login.dat :|

can show me how to find it??

all i got was
- GW2_1.EXE.DAP
- GW2.tmp
- Crash.dmp
- GW2 → video CD movie (17.358.106KB
- Local → video CD movie (41.452KB) --→ should be this right?! but, im not sure :|
- GW2.exe

Can’t stay in WvW for more than 5 minutes or I crash.. ever since last patch

DareWreck.4107:

I just started having a similar problem after downloading the latest patch an hour ago, and then playing for about 25-30 minutes. My screen started freaking out, and my PC ultimately locked up (though I could hear the Guild Wars 2 music in the background, even though the screen had gone black by that point). I forced my computer to shutdown.

My computer and my fiance’s computer just did the same thing as what your describing here. Mine locked up first followed by my fiances a few seconds later.

My pc specs:
i7-3770
GTX 560 2GB superclocked
16GB ram
2tb hard drive

His pc specs:
Phenom II 3.4GHz (2 core)
GTX 550 ti 1 GB
5GB ram

Had another small patch just now and the game seems to run just fine again for me.
…Seems I was probably right. Patch was just messed up.

The game is unplayable.

It may be a one time event, but I can’t be online for 10 min without my pc crashing. Most of the time I can’t even log in at all.

Try this

https://forum-en.gw2archive.eu/forum/support/tech/Possible-Temporary-Crash-Solution/first#post780247