Guild Wars 2 Random Black screens + crashes

Guild Wars 2 Random Black screens + crashes

in Account & Technical Support

Posted by: Merc The Forgotten.5610

Merc The Forgotten.5610

Hi,
Sometimes i get a black screen when i play gw2.
It only happen with Gw2 and sometime i can continu playing afther a few seconds or i need to reboot my computer.This realy didnt worked so much on my nerves untill now TWICE at the end of a story mission i get a crash so i need to redo everything on that mission from 0 and now it even happend 2 times in less then 20 minutes.
This also sometimes happen when i’m outside a mission doing event or exploring i’m really really tired of it now. I aint planning to do the same missions over and over again.
When i get this issue sometimes my driver say’s somethign about a kernel.
It’s only the gw2 client that crashes because i still can still use speak with other on ts or when i check my keyboard i still get the information of the computer temps etc.
Already tried to install a other driver didnt fixed it still same problem so i went back to the latest one.
When this happens i still can use my OS noly not the client that one stay’s black.

http://speccy.piriform.com/results/vNX7VAUXYAeA2uSRVwgeStn

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(edited by Merc The Forgotten.5610)

Guild Wars 2 Random Black screens + crashes

in Account & Technical Support

Posted by: Merc The Forgotten.5610

Merc The Forgotten.5610

Guild Wars 2 Random Black screens + crashes

in Account & Technical Support

Posted by: ZenBlade.6487

ZenBlade.6487

I had the same issue with an ATi/AMD card and I used this driver sweeper and the problem has gone away.

http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

Follow the steps as instructed. Won’t hurt to try even if it isn’t the fix. Make sure to run it as administrator if on Vista/7. After you’re done, reboot to normal Windows mode and reload the current newest drivers.