Installation Failing GW2setup closes itself

Installation Failing GW2setup closes itself

in Account & Technical Support

Posted by: Seether.7285

Seether.7285

I’m trying to install GW2 so I downloaded the setup file. When I run the setup file it brings up the GW2 patcher screen, does a little download, the patcher then closes itself, another patcher window flashes open and then immediately closes. I do not get any options of where to download the game or anything like that.

I have tried downloading the setup file again but that has not helped me either. Any advice?

Installation Failing GW2setup closes itself

in Account & Technical Support

Posted by: UserX.8217

UserX.8217

For ANET.
I was able to reproduce the issue above from a VM of Windows 7 Ultimate X64 and from a hardware box with XP SP3.

Steps:
Downloaded the setup from,
https://account.guildwars2.com/account/download
Ran the setup from the Desktop
Setup downloads the patcher
Patcher launches then immediately closes
Attempted to run the gw2.EXE from the temp folder
The patcher launches but the download never starts

Intel i7 3930k (4.7G) / 32GB of 2133 / ASUS R4E / 2X EVGA GTX580s / 2X 256MB Corsair PP SSDs (RAID0)
Corsair Pro AX1200 / SoundBlaster ZxR/ Windows 8 Pro x64 (+WMC) EFI Instal

Installation Failing GW2setup closes itself

in Account & Technical Support

Posted by: UserX.8217

UserX.8217

Intel i7 3930k (4.7G) / 32GB of 2133 / ASUS R4E / 2X EVGA GTX580s / 2X 256MB Corsair PP SSDs (RAID0)
Corsair Pro AX1200 / SoundBlaster ZxR/ Windows 8 Pro x64 (+WMC) EFI Instal

(edited by UserX.8217)

Installation Failing GW2setup closes itself

in Account & Technical Support

Posted by: Lonedrow.3214

Lonedrow.3214

If you have AVG go ahead and uninstall it. You won’t be able to download the client until AVG is out. I don’t know why, but it must be some kind of conflict with the two types of software. I tried Everything from changing permissions to adding rules to the firewall and even shutting down AVG and my firewall. The second I uninstalled it, the downloader started.