My client crashes a lot
What error codes does it give when crashing?
ArenaNet.log file should contain a history of crashes.
See Part 5 of this thread for crash issue
http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream
The only exclusive skyhammer stream
I’m not sure where the ArenaNet.log file is. I don’t see it in my Guild Wars 2 folder and search isn’t finding it. I just copy and pasted part of the error that came up.
- Crash <—*
Out of Memory: arena=Environment, cat=Map, allocBytes=35766256, arenaBytes=52204976, fallbackBytes=1568072, align=0 ,
App: Gw2.exe
Pid: 3216
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16974
When: 2013-03-10T02:07:37Z 2013-03-09T18:07:37-08:00
Uptime: 0 days 1:21:52
Flags: 0
- System <—*
Processors: 4 [AuthenticAMD:15:1:2]
OSVersion: Windows 6.0 (32 bit)
- System Memory <—*
Physical: 5505MB/ 8190MB 67%
Paged: 13807MB/16603MB 83%
Virtual: 183MB/ 2047MB 8%
Load: 32%
CommitTotal: 2795MB
CommitLimit: 16603MB
CommitPeak: 3084MB
SystemCache: 5852MB
HandleCount: 13628
ProcessCount: 45
ThreadCount: 642
- Process Memory <—*
Private: 1312MB
WorkingSet: 1208MB
PeakWorkingSet: 1367MB
PageFaults: 6732187
The fix I found for anyone using an nvidia and getting crashes evekittentock clocks. The 314.xx drivers are casuing this issue and its related to the driver not the game however to fix your issues iether refresh to new drivers…older ones or uninstall current drivers reboot and install the 310.xx windows 7 rec. drivers which I did on my gtx 680 and havent had a crash in 2 weeks.
Technical Support
Hi Kojiden – This appears to be a limitation of your 32-bit operating system. Due to the RAM limitations of the 32-bit Operating system the game is trying to run off of more RAM than is available which is causing the memory crashes. 32-bit Windows only uses approximately 3.5G total RAM including any video memory. Some players have resolved this by upgrading to 64-bit operating systems and others have simply removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have found regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605 but the important part is listed below:
“For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”
One solution presented by players being affected by this is to change the “Maximum pre-rendered frames” in the Nvidia control panel. To do this:
1. Right-click on your desktop and select “Nvidia Control Panel.”
2. Select "Manage 3D Settings.
3. Scroll down until you find “Maximum pre-rendered frames” and change it from “Use the 3D application settings” to “1.”
Once completed, click “Apply” to save your changes and try Guild Wars 2 again.
Please note that you can install Windows Vista Home Premium 64bit without an additional purchase. (I am assuming you have Home Premium, if not, you may need Vista Business or Vista Ultimate)
Steps to install a 64 bit OS:
1) Obtain a 64 bit installation DVD from a friend.
2) Backup your data (Important!) and boot from the Windows Vista Home Premium 64 bit DVD.
3) Install Windows Vista Home Premium 64 bit, if you do not format your hard drive it will move the old operating system installation (user folders, program files folder and windows folder into a folder called windows.old)
4) Enter your Product Key when it prompts you for it, Windows Vista Home Premium product keys are interchangable between 32 bit and 64 bit editions. Your product key will be on a COA label on the computer (laptop underneath, or under laptop battery, desktop on the top back or side panel).
5) Install all system drivers, note that your provided Driver DVD may not have 64 bit drivers, you may have to download them from your computer manufacturer’s website. If the network drivers are not detected you will need a USB storage device and another computer that you can use to get on the manufacturer’s website.
Enjoy actually using the 8 GB of ram you installed. As mentioned 32bit address space can only go up to 4GB, which includes address space for installed components.
Delarme
Apathy Inc [Ai]
Apathy Inc [Ai]
Have the same issue with Windows 8 at 32bit. Used a kernel change to allow for more RAM usage; but this did not help much.
First time out in W8:
- System Memory <—*
Physical: 1673MB/ 3069MB 54%
Paged: 2429MB/ 6141MB 39%
Virtual: 112MB/ 2047MB 5%
Load: 45%
CommitTotal: 3712MB
CommitLimit: 6141MB
CommitPeak: 3737MB
SystemCache: 857MB
HandleCount: 28239
ProcessCount: 54
ThreadCount: 701
- Process Memory <—*
Private: 1537MB
WorkingSet: 525MB
PeakWorkingSet: 1037MB
PageFaults: 10720544
Most recent one:
- System Memory <—*
Physical: 1410MB/ 4029MB 34%
Paged: 4630MB/ 8125MB 56%
Virtual: 104MB/ 2047MB 5%
Load: 64%
CommitTotal: 3495MB
CommitLimit: 8125MB
CommitPeak: 3499MB
SystemCache: 1588MB
HandleCount: 25997
ProcessCount: 57
ThreadCount: 749
- Process Memory <—*
Private: 1508MB
WorkingSet: 1416MB
PeakWorkingSet: 1416MB
PageFaults: 4094726