Not able to download the game from the disk

Not able to download the game from the disk

in Account & Technical Support

Posted by: Skithryx.9641

Skithryx.9641

I have had gw2 on my computer about an hour ago, i did a system restore to clean up my computer and every time i try to open the game from the dvd drive window it just disappears and won’t download please help!!

Not able to download the game from the disk

in Account & Technical Support

Posted by: Skithryx.9641

Skithryx.9641

When the pop-up asks “do you want to allow this program to make changes to your computer” i hit yes the gw2 window open for half a second and then shuts off… even disabled my firewall and tried to run as admin no luck

Not able to download the game from the disk

in Account & Technical Support

Posted by: Skithryx.9641

Skithryx.9641

nobody knows how to fix this?

Not able to download the game from the disk

in Account & Technical Support

Posted by: wauwi.9162

wauwi.9162

kinda hard to help you without more information about your system…anyways:

go to “my account” and “download client” and try that one.

[EU/GER]Elona’s Reach: Aerrith: Lv80 Ranger / Sephirra: Lv80 Mesmer
“Only the finest of potatoes in my zerkburgers.”

Not able to download the game from the disk

in Account & Technical Support

Posted by: Lexandro.1456

Lexandro.1456

System restore should not ever be used to “clean up” a computer. It is a safety feature intended to allow you to recover the system in the event of a serious failure.

But to try and resolve this; Go to Control Panel>Programs and look for GW2 and uninstall it if you find it. Then try re-installing the game again.